Stayed at Westin Nusa Dua for 5 nights and what made the stay memorable was the friendliness of the Westin staff. Everyone that I encountered in the hotel was simply amazing! The service is remarkable. The rooms are newly refurbished and spacious enough. I admire the Westin training since it's what made the difference. There are a lot of 5 star resorts but service is what can make or break the experience. Kudos to the Westin staff!