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“Lovely stay and vegetarian food” 5 of 5 stars
Review of The Westin Resort Nusa Dua

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The Westin Resort Nusa Dua
5.0 of 5 Resort   |   Kawasan Pariwisata Nusa Dua | BTDC Lot N-3, Nusa Dua, Bali 80361, Indonesia   |  
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Ranked #10 of 44 Hotels in Nusa Dua
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Lovely stay and vegetarian food”
5 of 5 stars Reviewed yesterday NEW

Awesome stay and awesome Indian food. Great place to be if you want to spend maximum time in hotel and on the beach. If you want to roam around in Bali things might be a bit far from Nusa dua... kids spa and other activities also available. Enjoy!

Stayed December 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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634 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Fremont, California
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed 2 nights in November. Beautiful place to stay. Nice swimming pool. Food was good. Staff was very polite and helpful. Very clean and spacious resort. I would definitely go again. somany resturants near by.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We've visited Bali probably over 10 times and have stayed at the Westin more then 5 times in the last 10 years. I think this is a testament of how much we love this resort and how 'at home' we feel whenever we are here.. The Westin is a great place for family with kids! One of the main reasons why we keep returning is because our kids enjoy the kids club.. And we (parents) enjoy some much needed time together as well!

Positives:
1) beautiful resort period!!
2) great selection of restaurants! My fav is ikan, just by the beach!
3) has an amazing breakfast buffet!!
4) has SPG kids pass where kids eat as much as they want (with any adult purchase) for a flat fee of 15usd
5) beautiful and large pools and private beach
6) tip top service.. Especially from 'lucky' who works at the veranda!
7) did I mention the kids club??!
8) quiet and exclusive!

Negatives:
1) hate the fact that i can actually get cheaper room rates from 3rd part sites inspite of their best rates gte. I just don't get it!!!
2) u don't earn SPG points when you book via 3rd party sites!
3) far from anything happening.. Unless you consider Bali collection happening..
4) eating 3 meals per day within the hotel can be pretty pricey!!!
5) some of the staff (very few) may not be very well trained to the Westin 'standards'.. And thus may contribute to a negative guest experience
6) booked a double bed but only a king size one was available.. So had to top up 24usd per night to get a room with a double bed.. (Room was in the new wing thus the top up requirement)..

Stayed December 2014
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Singapore, null, Singapore
1 review
5 of 5 stars Reviewed 2 days ago NEW

Had an amazing stay at Westin Nusa Dua from 5th Dec to 9th Dec. The friendliness and helpfulness of the staff were impeccable. Upon arrival at the hotel, we were greeted by balinese dancers and service staff who presented us with cold drinks and towels to refresh ourselves. Checking in was fast and our little girl was presented with a Kids' Club bag which she absolutely love. The receptionist, Jessie, was very polite and gave us a very warm welcome. Always smiling and making sure that we were well taken care of. Inside the bag were many items which kept my girl occupied throughout the stay. There was also a juice bottle which we could fill it up with juices or ice blends at the restaurant by the poolside.

We stayed in the premium bedroom which is located at the new wing of the hotel. The bedroom was spacious and clean. There is a small pool area at the new wing for those who might find it a hassle to go to the main pool. The main highlight of our Bali stay was the kids club. It was my girl's first trip overseas(She's coming to age 4 in a few mths) and we weren't sure how she would react. The staff at the kids club definitely ease our worries from the first time we stepped into the club. Seeing that my girl was younger than the rest of the group, they put in extra efforts to make her feel welcomed. I feel the need to highlight the exemplary service demonstrated by all the staff from kids club and in particular, Winnie and Ami. Seeing my girl likes Barney, Winnie always kept her comfortable by singing Barney songs along with her. In a short while, my girl felt at ease and till this date, still misses her "blue color shirt teacher", referring to Winnie (the staff at kids club don blue color polo tee).

Food was great at the various restaurants located in the hotel. Service were excellent. Everywhere we go at the hotel, we were always greeted by polite and friendly staff. It really made us feel like a home away from home. The room service were also very prompt. Never had to wait long for my food ordered from room service. We had a night flight on the day of check out. As we had nowhere else to go, we hanged around the hotel till our flight. There was a lounge area called the "living room" where we get to relax till it is time for us to leave. It is similar to a hotel room, it has a living hall, study area, bathrooms etc. We spent a full 5 hours at the "living room" while waiting for our flight.

To sum it up, it was enjoyable 5 days stay at Westin Nusa Dua, made possible by the staff and team at Westin. Will definitely be back there again with my family. Team Westin Nusa Dua, great job!

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent hotel; great service; good food. The Italian restaurant was great. My 11 year old enjoyed it so much, it was "his best vacation ever." Part of the reason was their kids club, his company and the great weather we enjoyed during our stay.

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chennai
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

i had a wonderful experience in staying at westin bali last week

i had gone there last thursday the 11 th dec and stayed till 14th

bali is well connected by air from singapore and you have regular flights

it takes 2hours 30 mts to reach bali by air from singapore

bali has lovely beaches

it is a quite place and hotel is big and stay is wonderful

food is quite good for indians

Room Tip: rooms at the top is better than in first floor
See more room tips
  • Stayed December 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review, 2 days ago
Dear Aknarayan. Thank you for taking your time to share your valuable experience with us. It gives us a great pleasure to hear that you had such a memorable experience at our resort. We are also delighted to hear that you were impress with the service and facilities especially the foods and to giving such a compliment towards our white sandy beach. We look forward to the pleasure of welcoming you back again at the resort for another memorable and renewing experience.

Bipan Kapur
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very interesting to read the comments from the Shanghai visitor . Firstly , let me say that if you are looking for nightclubs , surf beaches and a general young set up then you should not visit Nusa Dua . On the other hand , if you are looking to find an area of Bali that is beautiful , restful , Safe with an abundance of excellent five star hotels then Nusa Dua is the place for you .
We have stayed at many of the areas hotels and without doubt the Westin ranks amongst the best . The management and staff are superb . Friendly , nothing too much trouble .the restaurants superb , and the overall facilities world class . Renovations completed to the bedrooms which make them just perfect .
We have stayed at the Westin many times before and keep coming back . Not a bad reference !!!
The only comment that I would make , conference delegates can be a pain on times .
Would definitely recommend this hotel . One of the very best

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review, 2 days ago
Dear Lynne H. Thank you for sharing your recent experience with us. It is a pleasure to have you stayed with us and to note that we were able to meet your expectations and provide you with the genuine warmth and friendliness of our associates. We truly appreciate your kind review of our resort, and strive to maintain a balance between meeting delegates and leisure guests. We sincerely look forward to welcoming you back in the near future.

Bipan Kapur
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Resort Nusa Dua

Address: Kawasan Pariwisata Nusa Dua | BTDC Lot N-3, Nusa Dua, Bali 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Nusa Dua
#5 Family Hotel in Nusa Dua
#6 Romantic Hotel in Nusa Dua
#6 Top resorts Hotel in Nusa Dua
#7 On the Beach Hotel in Nusa Dua
#7 Spa Hotel in Nusa Dua
#10 Luxury Hotel in Nusa Dua
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Resort Nusa Dua 5*
Number of rooms: 334
Official Description (provided by the hotel):
The resort features 433 sleek and sophisticated rooms and suites with a tropical edge. Guest rooms have the new generation of Heavenly® Bed, spacious 1.37 metre beds in the double-double rooms, I-pod connectivity, a bedside master switch board, and Audio Visual Entertainment port as well as ergonomically designed furnishings. ... more   less 
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Also Known As:
The Westin Resort Nusa Dua, Bali Hotel Nusa Dua
Westin Nusa Dua
Westin Bali
Nusa Dua Westin
Westin Resort Bali

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