This was our first trip to Bali. We stayed at the Westin for seven days. We were looking for relaxation on the beach, amenities for our two children (ages 4 and 7), excursions to traditional villages, and food options. The Westin really delivered on all the above items.
The beach was beautiful. There were comfortable lounge chairs, beach pods, and even beach beds you could hire. The sand was clean. We enjoyed just sitting in the water at low tide and relaxing. It was warm like bath water. I will say that vendors walk up and down the beach all day looking to sell their wares and excursions. It was disrupting to the relaxation having to politely say no thank you all day.
Our children spent a lot of time in the kid's pool with a water slide. There is another separate kid's pool for toddler age and younger in one area too, but the water slide was the main attraction for our boys. It's located near the Pool Bar, so George poured us delicious cocktails while they enjoyed the slide. They also spent two days in the Kid's Club. This Club is complete with a trampoline, climbing wall, and various play equipment. Rai and Karmini were great with the children. I like how each day has a schedule of events/activities. One night had star gazing for the children which included looking through the high powered telescope at Saturn.
In addition, the Westin provides the children with free water bottles that they can take to the Verandah to have refilled at their leisure for free with water, juices, or sodas. We took full advantage of this. Also, we paid for the Westin Kids' pass for both children and it was worth it. We didn't go off the resort for food. They loved the free ice cream every day with purchase of one adult ice cream.
From this location, you could easily pay for a tour or a taxi to take you to see traditional villages. Unfortunately, we didn't do this as we just found the distance (1.5-2 hours) too far to do with the children.
There was some confusion with the SPG network reservation system upon our arrival. Even though we had confirmed a couple of weeks in advance, when we arrived they didn't have a suite with connecting rooms available for us. So our first night we spent on the ground floor in two separate rooms. The next day they moved us (something we were trying to avoid) to the premium wing on the fourth floor for SPG members. Our King Suite had a connecting room with two double beds (Room 4060 and 4062). While these rooms were spacious, I found that because they overlooked the hotel entrance it was quite noisy with traffic coming in and out. Plus, our room (4060) had a door to the balcony that was not sufficiently sealed when closed so a lot of external noise was noticeable.
The service at all mealtimes was exceptional. They always greeted you with your surname and were quite friendly with the children. Lucky and Astini was delightful and always made sure we had what we needed. Astini had signed us up for a themed dinner with traditional dancing/show. She followed up with us and checked to see if our dinner was ok. Their customer service was a highlight of our trip.
Also, we did end our trip mid-week of the first week of the Australian September school holidays. We noticed a large number of families arrive as we were leaving. It made all the pools busy and loud and breakfast time felt like a school cafeteria. If you are not travelling with children, I would not recommend this time of year.
Thank you Westin Bali!
- Official Description (provided by the hotel):
- The resort features 433 sleek and sophisticated rooms and suites with a tropical edge. Guest rooms have the new generation of Heavenly® Bed, spacious 1.37 metre beds in the double-double rooms, I-pod connectivity, a bedside master switch board, and Audio Visual Entertainment port as well as ergonomically designed furnishings. ... more less
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- Also Known As:
- The Westin Resort Nusa Dua, Bali Hotel Nusa Dua
- Westin Nusa Dua
- Westin Bali
- Nusa Dua Westin
- Westin Resort Bali