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“Honeymoon at Westin” 4 of 5 stars
Review of The Westin Resort Nusa Dua

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The Westin Resort Nusa Dua
5.0 of 5 Resort   |   Kawasan Pariwisata Nusa Dua | BTDC Lot N-3, Nusa Dua, Bali 80361, Indonesia   |  
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Ranked #9 of 43 Hotels in Nusa Dua
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Honeymoon at Westin”
4 of 5 stars Reviewed yesterday NEW

We went to the Westin in our honeymoon, it was our first destination, it was in December a very hectic time we came late because of the internal flight but as soon as I walked in, it was a beautiful warm welcome, and the two ladies wearing their traditional cloths really transport you from one world to another , it makes you forget your bad day,
We had a suit , it was extremely clean very nice, but not luxurious or spacious, but the bathroom was something else, extravagant .
The hotel itself is all woody and it gives you a feel that is it a little old. But as soon as you step out to their pools, it is a different world they really took care of their gardening and beach so nice, you really feel out of this world .
We spent the new year eve their, it was interesting very big buffet, but it is definitely not a night of a lifetime.but if you were a group of friends or a family it might be different.
The concierge is extremely helpful he gave us tones of tours and places to go to, we really had a good look at Bali thanks to him.
The Bali massage is a MUST until this day and I sill dream of it , it is like the massages setting out of a brochure on the beach with floating scented candles and flowers , I really insist for you to do it outside.
And the hotel food is really good compare to outside I highly advice you to eat only in hotels and resorts,
All in all it was a beautiful experience the hotel itself didn't wow me but the scenery did as well as it's friendly staff and their pool
It is definitely a lovely place for families and friend rather than couples.

Room Tip: Make sure to a get a room that has a vey to the pool.
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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478 reviews from our community

Traveler rating
    297
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
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English first
Amsterdam, The Netherlands
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Westin was my 3rd stop during my Bali / Lombok trip. I was looking forward to a few days of luxury to balance my travel. Although I read about it, I was amazed to find out that all the resorts in Nusa Dua are situated in a gated community. It made me feel entrapped. The threshold to get off the resort to explore the rest of the area was high, which didn't matter because, I quickly found out that there is little to explore in Nusa Dua.

Pros
The resort itself is a typical one, manicured gardens, nice pools and a play ground for kids. The proximity to the beach is good and the staff is professional.
Great breakfast spread, varied and well prepared.
Comfortable, spacious rooms, which is to be expected in a 5-star hotel.


Cons
Free Wifi is only available in the lobby. For the prices they charge, Wifi should be free in the rooms as well.
Breakfast is not included, so expect an extra IDR 185K per person, per day on your final bill.
You don't get a sense that you are in Bali, because you are on a compound with several other 5 star resorts, you feel like you could be anywhere in the world.
There are no nice restaurants nearby so your only options are the ones on the resorts which I felt were limited. I had dinner at Preggo twice. Food was well prepared but not special. Great waiting staff! Very chatty and they have good tips

Tip:
Spend a day on Geger Beach, which is few minutes away by taxi.
Visit Museum Pasifika, a 10 minute walk from the hotel.
Check out Karma or Finn's Beach club for the amazing view. Approx 20 minute by taxi. IDR 250K entrance fee. You pay for the view, use of water activity gear and a few drinks. You might want to skip the food.

I can imagine that if you have small children, a resort may the be best option. If you are traveling alone, however, it's could be a nice stop to enjoy 5-star treatment for a day of two, but next time I will opt for a boutique hotel or villa far away from Nusa Dua.

Room Tip: It's a huge hotel, so you might want to ask for a room close to the lobby.
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  • Stayed September 2014, traveled solo
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Revisited this resort. The level of service is second to none and the .Staff are the component that makes this resort so special. the interest and memory from previous stays is nothing short of remarkable, nothing is a bother from the front office, catering and pool staff even the gardeners, they are all so willing to assist. We chose the older section to stay in the only negative is that perhaps more communication between the housekeeping staff and maintenance would improve any issues before they arose, ie the plug in the bathroom was broken and the refrigerator not working. However the fridge was replaced quickly .Birthdays , & anniversaries are celebrated by all staff- Beautiful amenities including all the pools. A new restaurant on site is a welcome addition serving beautiful modern food.

Room Tip: paying an extra $200 for 10 nights to give you a terrace room ensures a separate bathroom which is h...
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  • Stayed September 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

4th time at The Westins and as usual it was first class. The staff were brilliant and helped with our every need. Breakfast was great and the cooked (to our choice) omelettes were out of this world. We will be back.

Room Tip: Try for a ground floor room because they have a terrace, it does cost a little more but it's wel...
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  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review, 2 days ago
Dear AndrianNCarol. Thank you for your kind words of appreciation for our associates and their service delivery. It is always a pleasure to have you stayed with us and to note that we were able to continually meet your expectations. We are also very happy to hear that you are planning to return back to our resort again. We certainly look forward to welcoming you back at the resort soon.

Bipan Kapur
Managing Directo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This resort is fantastic.

The rooms are huge. They have a walk-in robe, a massive bathroom with bath + shower, and a daybed. I asked for a quiet room and it was indeed very quiet.

The bar in the main building is great, as is the food in both of the restaurants. There is a huge range of food to choose from for breakfast.

The pool is really large with several different areas. Unfortunately not an adults-only section but in late August / early September (i.e. not school holidays) there weren't many children running around anyway.

The resort is located right on the beach. Although it isn't a surfing beach the sand is great and there are plenty of chairs so you can sit and stare at the view.

The hotel is located on a long tourist stretch where there is resort after resort all next to each other. So if you happen to get bored of hanging out at the Westin you can always go to a restaurant at another resort nearby.

Inside the resort there are also about 10 shops, mainly with clothes and tourist gifts.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review, 2 days ago
Dear PriscillaFromSidney. Thank you very much for sharing your valuable experience with us. It gives us a great pleasure to hear that you had such a memorable experience at our resort enjoying the beach, the room as well as our restaurants & bars especially our Kites Bar in the heart of the lobby. We look forward to the pleasure of welcoming you back again at the resort in the near future.

Bipan Kapur
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seoul, South Korea
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Food was real cheapy. Room was not that big. Balcony was terrible. So small and there was no chair to sit on and see the view.
The only one of the best was the house-keeping. Other than that don't want to recommend this place to other people. It was the worst place to us with the Hong kong Langham.

Stayed September 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review, 4 days ago
Dear Kriskriskr. Thank you for taking the time to write a review on TripAdvisor and for your kind words of appreciation for our Housekeeping and their service delivery. We regret that we were unable to meet your expectations on this visit. We appreciate your feedback in regards to the food and the balcony, please kindly visit our website to have some more room options that that would meet your size and space expectation and you will hopefully be able to enjoy on your next visit.

Bipan Kapur
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This was our 1st trip to Bali, and we were not quite sure what to expect. I can happily report that our fears were unfounded, and we were very impressed with this hotel. The rooms were spacious & the bathrooms were large & clean.

Not only was the resort lovely, but the thing that stood out above all else, was the beautiful staff that ensured that our stay was a great experience. A special mention to Allesandro, Hendra, Tari, Sofia & Weedi from Prego Restaurant, & Lucky & Rosalina who all looked after us MAGNIFICENTLY! and made our stay a memorable one. I would definitely stay here again, and would recommend it to any of my friends thinking of travelling to Bali.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review, 5 days ago
Dear GinaG123788. Thank you so much for sharing your recent experience with us. It is a pleasure to know that you and the family had an enjoyable stay with us and impressed with the quality and comfort of our service and facilities especially the room, our associates and their service delivery. We will share the same compliments to all associates you have mentioned earlier and surely they will be pleased to have enhanced your stay with us. We feel honor to hear that you are planning to return back to our resort again and that you will recommend our resort to your friends. We certainly look forward to welcoming you back again soon.

Bipan Kapur
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Resort Nusa Dua

Address: Kawasan Pariwisata Nusa Dua | BTDC Lot N-3, Nusa Dua, Bali 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Nusa Dua
#5 Family Hotel in Nusa Dua
#5 Top resorts Hotel in Nusa Dua
#6 On the Beach Hotel in Nusa Dua
#7 Spa Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#9 Luxury Hotel in Nusa Dua
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Resort Nusa Dua 5*
Official Description (provided by the hotel):
The resort features 433 sleek and sophisticated rooms and suites with a tropical edge. Guest rooms have the new generation of Heavenly® Bed, spacious 1.37 metre beds in the double-double rooms, I-pod connectivity, a bedside master switch board, and Audio Visual Entertainment port as well as ergonomically designed furnishings. ... more   less 
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Also Known As:
The Westin Resort Nusa Dua, Bali Hotel Nusa Dua
Westin Nusa Dua
Westin Bali
Nusa Dua Westin
Westin Resort Bali

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