We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful stay” 5 of 5 stars
Review of The Westin Resort Nusa Dua

Save Saved
You added The Westin Resort Nusa Dua to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for rooms, adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Westin Resort Nusa Dua
5.0 of 5 Resort   |   Kawasan Pariwisata Nusa Dua | BTDC Lot N-3, Nusa Dua, Bali 80361, Indonesia   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
BOOK EARLY & SAVE 25%
Ranked #7 of 44 hotels in Nusa Dua
1 review
1 helpful vote 1 helpful vote
“Wonderful stay”
5 of 5 stars Reviewed yesterday NEW

We stayed at the Westin for two weeks in July and had a wonderful and very relaxing time. Clear highlights to us were the Heavenly SPA, the great beach and the service for SPG members. Only downside we saw is that the resort can become quite crowded on August.

We definitely recommend the place to SPG members. We received a free suite upgrade upon arrival. Furthermore we got free access to the afternoon tea and the SPG ambassador took care of any issues we had.

Only the breakfast can become quite crowded, but you can avoid this if you order breakfast to your room.

Room Tip: Order breakfast to your room. Ask for high floor on the south side of the resort, close to the beac...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review, today
Dear Dominik P. Thank you very much for sharing your valuable experience with us. It is a pleasure to hear that you had such a relaxing stay with us. We appreciate your loyalty as a Starwood Preferred Guest, and happy to note that you enjoyed all the benefits we offer. We are really happy to note that you had a great experience with us and impressed with the quality and comfort of our service and facilities especially the beach and our award-winning Heavenly Spa by Westin™. We look forward to the pleasure of welcoming you back again at the resort for another memorable and refreshing experience.

Bipan Kapur
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

428 people have reviewed this hotel

Traveler rating
    270
    124
    24
    4
    6
See reviews for
168
111
15
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Beijing, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

We spent one week at the Westin Nusa Dua.

The Pros of the hotel:
- My 8 year old daughter was very happy because there are so many squirrels and she was busy feeding them everyday.
- The location of the Kids club is great - by the pool and very close to the beach. So it is easy to check on your kid any time.
-The kids club is a great place for kids to meet and make friends.
- Service in general is friendly and attentive especially at reception.
- A great welcoming for kids the moment you arrive to check-in.
- The hotel is close to the shopping and restaurants area "Bali Collection" which is great.

The areas where we felt that Westin can do better:
-The Lobby lacks character and atmosphere..
- Food is average and sometimes below average. A major disappointment .
- The breakfast restaurant lacks daylight , it is dark, the ceiling is a bit too low and the tables are sometimes too close to each other - makes the breakfast experience not enjoyable.
- The sea is not very clean which is not the fault of the hotel but the hotel staff needs to clean the shore more often and start earlier than 10:00am.. Early morning you see bottles, shoes, dirt etc..lying around..

All in all we had a good stay and my daughter enjoyed it as well. Thank you Westin.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review, today
Dear Mucbeypek. Thank you for taking your time to share your recent experience with us. We are delighted to note that you and your family had a great experience with us, and also to hear that your daughter had an enjoyable time at our resort especially at Westin Kids Club®. We highly appreciate your constructive feedback as you have mentioned. We have taken into account the aspects you mentioned as we are always looking to serve our guests better and continuing to renew our service. We sincerely look forward to welcoming you back for another memorable stay.

Bipan Kapur
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was our second time in the hotel, and again we had a wonderful stay; the facilities are excellent, the staff is very friendly and professional, and help you feeling a welcome guest in any moment of your permanence; the food is very good, and there is a wide choice, with four different restaurants. Pool area is very large, with excellent facilities.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review, today
Dear Pmilo2014. Thank you so much for visiting us back. It is always a pleasure to have you stayed with us and to note that we were able to continually meet your expectations and provide you with the genuine warmth and friendliness of our associates. We are also happy to hear that you had an uplifting downtime with us and impressed with the quality of our service and facilities. We look forward to welcoming you and the family back again for another memorable experience.

Bipan Kapur
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Park City, Utah
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The location is beautiful. Staff were exceptionally friendly and accommodating. Loved Andy who provided top notch food and drink service on the beach. Great place for a family but also plenty of quiet areas for adult time. Food is much better than typical hotel fare. Try Prego, it is touted as more of a family pizza venue but we had a delicious meal there. Not much ambience but worth going. Loved the Japanese restaurant. They seem a bit disorganized but food quality was excellent. You won't be disappointed with your visit if you are looking for well appointed rooms with extremely comfortable beds and pillows, awesome staff that don't hover but are there when you need something, and relaxing laid back luxury. Will definitely return.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review, today
Dear Pennie64. Thank you for taking the time to write a review on TripAdvisor. We are pleased to note that you had such a good time with us enjoying the beach, the foods at Prego our Italian family restaurant and the comfort of our Westin Heavenly Bed® which gave you a well-rested sleep. We are also happy to hear that you are pleased with our associates and service delivery. I will certainly share your kind review with our entire team and especially with Andy. We highly appreciate your constructive feedback regarding our Hamabe Japanese restaurant service. I have addressed your comments with the Food and Beverage Team to ensure that our usual high standards of service are maintained. We definitely will look forward to welcoming you back again the near future.

Bipan Kapur
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently hosted a family dinner event for my In-laws 50th wedding anniversary. Not only was the hotel stay excellent but the dinner event for 36 members of the family was perfectly executed. As this was a wedding anniversary we engaged the Westin Wedding staff to help plan the event, SRI and her team did an EXCELLENT job in planning the dinner which included music, Balinese and fire dancers, a bar and the most amazing spread of food all served in the open under the stars near the beach.

In all we spent 8 days in Bali with family from all over the world so we got to experience a lot of the resort. We used ALL the restaurants and could find no fault with any of them - A special Mention here goes to Alex the chef at PREGO Italian restaurant, he went out of his way to serve me breakfast tuned to my tastes - this was very much appreciated. We had children who had a ball in the kids facilities, we had 'oldies' who relaxed in the gardens surrounding the pools and all us middle aged people were never bored either. The gym was well equipped and the whole establishment was very clean and manicured.


Despite the fact that there were heaps of people and the resort quite large you never feel like you were in a crowd. Despite the hectic schedule of looking after a large family group I still managed to leave the Westin very relaxed!!! I feel this is because the Balinese people are so laid back, they are courteous, friendly and very respectful and always greeted you with a smile which always felt genuine. I highly recommend the Westin at Nusa Dua.

Room Tip: The place is quite large so picking a room closer to reception or the pools will reduce inter hotel...
See more room tips
  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review, today
Dear Glen P. Thank you very much for sharing your valuable experience with us. Thank you for have chosen our resort to celebrate your family special occasion. It gives us a great pleasure to hear that you had such a memorable experience at our resort enjoying the family dinner and pleased with our services and facilities including WestinWORKOUT® and Prego our Italian family restaurant. I will definitely share your compliments with Alex, Sri and the team as they will be delighted to have enhanced your stay. We sincerely look forward to welcoming you and the family back in the near future.

Bipan Kapur
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is very well appointed with a great selection of pools, and rooms and absolute beachfrontage. Private beach means no locals trying to seel you everything like they do in Kuta. so you can relax in peace in one of the large covered cane beds or beach lounges. There are also beach kabanas you can book for about $15AUD per day and then order food delivered while you relax with a massage or unwind by the water. Restaurants were good and the food excellent. Staff were really helpful and polite and well spoken. My partner go sick from eating in the mountains and the hotel staff cared so well for her with ginger tea and toast each morning. They made it for me to take to her after each breakfast as they were concerned she hadn't been for bfast for 3 days. That personal touch made it so much better. Room was smallish but had a king bed and balcony. The bathroom was small, long and very well appointed and perfectly adequate. I booked the cheapest room in the resort and it was still excellent. I would definately stay again. I spend many work hours in hotels and this one was one of the best resorts Ive stayed at. It only had one disappointing feature and that was the pools all close at 7pm which is the nicest part of the day to have a cocktail, and food. The pool bar was also empty with no adults sitting in the pool at the bar because the pool bar is in the children's pool at the base of the water slide. Weird place to put a pool bar. Otherwise it was very relaxing and perfectly located. Close to Bali collection mall. Get a driver on day one which is reasonably priced. Once you decide he is a good driver with good english, offer to pay him cash and use him for the rest of the week which will be a lot cheaper than hotel rates. A good english speaking driver can take you on tours anywhere you want to go for about $8-10 per hour. walk along the nbeachfront in the evening and check out theother resorts either side of the Westin. Some are better some are worse. The better ones are very sterile which is what i liked most about the Westin...it isn't sterile. Its inviting and relaxed whilst being pretty classy. And not too many sunburnt Russians and their tattooed wives by the pool like the Hyatt. Great hotel and good rates if you want something in Nusa Dua. Much nicer than Kuta and away from the drunks and idiots that Bali seems to attract.

Room Tip: Even the cheapest rooms are great. Rooms by the pool are quiet as pools close at 7pm. Garden view ar...
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review, 3 days ago
Dear GJH389. Thank you for taking the time to share your recent experience with us. We are pleased to note that you had such a good time with us and it is a pleasure to know that you were pleased with the attentiveness and friendliness of our associates. It is our aim to elevate our guest experiences with personal and instinctive service and ensure our guest expectation is met and exceeded. We also appreciate your valuable feedback regarding our pool opening hours. We will continuously strive to bring a better value of our service delivery and look forward to welcoming you back again soon.

Bipan Kapur
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toowoomba, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just enjoyed our first stay at the Westin Resort Nusa Dua and would not hesitate to recommend the hotel to anyone wanting a relaxing holiday when travelling to Bali It is beautifully situated ...the grounds are stunning...the staff so polite and helpful..the beach and pools just lovely. I chose the hotel after looking at reviews of many hotels on trip advisor and find the site a good source of info. We all have different expectations and after a week in Legian enjoying the hustle and bustle of life in this shopping/tourist strip, a week at the Westin is in sharp contrast. The Bali Collection is just a short walk from the front door of the hotel and has all manner of eating places as well as some nice comfortable shopping...and the small craftmarket at the gates of Nusa Dua is also just a short walk away.The hotel has a wonderfully equipped 24 hour gym with first class equipment...the beach and pool areas have wonderfully comfortable loungers and plenty of them. It has just been a beautiful and relaxing stay. Our room - in the new wing of the hotel, was heavenly. Huge room huge bed huge bathroom, wonderful housekeeping.....we actually put our sign up to request not to have housekeeping come in after making up our room ALWAYS done very early..otherwise in these premier rooms it seems they visit the room up to 3 times a day...lovely but not necessary for just the two of us.
A taxi ride to Kuta is just 100,000...about $10... if you need a shopping hit and some noise!!!! The boardwalk along the front of the resort is a great place to take a stroll or a run. You can walk for miles something we loved to do. 'Thank you Westin....we will definately be back.

Room Tip: Loved our quiet Premier overlooking side gardens Level 3. Lovely balcony although ony 1 chair on it...
See more room tips
  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review, 3 days ago
Dear HappyTraveller4350. Thank you very much for sharing your valuable experience with us. It is a pleasure to know that you had an uplifting downtime with us and impressed with the quality of our service and facilities especially our WestinWORKOUT® Fitness Studio, our associates and their service delivery. We are also very happy to hear that you are planning to returning back to our resort and that you will recommend our resort. We certainly looking forward to see you again.

Bipan Kapur
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for rooms, adults
Price Your Stay

Been to The Westin Resort Nusa Dua? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Resort Nusa Dua

Address: Kawasan Pariwisata Nusa Dua | BTDC Lot N-3, Nusa Dua, Bali 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Nusa Dua
#3 Top resorts Hotel in Nusa Dua
#4 Family Hotel in Nusa Dua
#5 Spa Hotel in Nusa Dua
#5 On the Beach Hotel in Nusa Dua
#6 Romantic Hotel in Nusa Dua
#7 Luxury Hotel in Nusa Dua
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Resort Nusa Dua 5*
Official Description (provided by the hotel):
The resort features 433 sleek and sophisticated rooms and suites with a tropical edge. Guest rooms have the new generation of Heavenly® Bed, spacious 1.37 metre beds in the double-double rooms, I-pod connectivity, a bedside master switch board, and Audio Visual Entertainment port as well as ergonomically designed furnishings. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Starwood APAC, Travelocity, Expedia, Tingo, BookingOdigeoWL, Hotels.com and Otel so you can book your The Westin Resort Nusa Dua reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Resort Nusa Dua, Bali Hotel Nusa Dua
Westin Nusa Dua
Westin Bali
Nusa Dua Westin
Westin Resort Bali

Owners: What's your side of the story?

If you own or manage The Westin Resort Nusa Dua, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

;