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“The Best resort when staying anywhere near Nusa Dua” 4 of 5 stars
Review of The Westin Resort Nusa Dua

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The Westin Resort Nusa Dua
5.0 of 5 Resort   |   Kawasan Pariwisata Nusa Dua | BTDC Lot N-3, Nusa Dua, Bali 80361, Indonesia   |  
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Ranked #11 of 44 Hotels in Nusa Dua
Mumbai (Bombay), India
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
34 helpful votes 34 helpful votes
“The Best resort when staying anywhere near Nusa Dua”
4 of 5 stars Reviewed January 29, 2014

your stay would start from a very warm welcome.. Traditional music and traditional welcome..

stayed here during an official trip and loved every moment of my stay. the service is very good the staff is very friendly and always ready to help. the best part i loved about this place was the Beach and the pool.

Room Tip: Choose the rooms towards the middle of the resort on the right side wing. Room numbers a a bit crazy...
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  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review, January 31, 2014
Dear Tarung. It is a pleasure to hear that you had such an memorable stay with us and enjoyed our beach and pool. I will share your kind words to the entire team and look forward to the pleasure of welcoming you back again at the resort for another memorable and relaxing experience.

Bipan Kapur
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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645 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 28, 2014 via mobile

This place is amazing! We have travelled to many resorts and hotels around the world and for luxury family holidaying - this is the best. Location on Nusa Dua beach means you have more dining options than just the resort. Having said that though, the food at the westin was spectacular. Indian night was great. Japanese restaurant was terrific. Pool BBQ was fun (book early and insist on a table by the pool). We stayed 5 nights and I wished it was longer. Pool was amazing (my 67 year old mum and I did water aerobics every day - very funny). Book the day beds if you want (extra cost) but the deck chairs are great by the pool and beach. Kids (aged 4 and 7) had a ball. The 7 year old didn't move from the waterside! 4 year old was too short to go... next time! Hubby and I enjoyed late evening cocktails in the outdoor bar with dj playing too. Loved it, loved it, loved it! It is hard to find luxury when you are somewhat restricted with small children, and we hate the pre arranged - shove the kids in kids club kinda places. Didn't even go to it once although it looked great. The kids loved their own breakfast buffet and dinner choices where not just the typical nuggets and chips. A great relaxing, amazing and restful end to our bali trip. Did I mention I loved it?!?!?

Stayed July 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review, January 31, 2014
Dear Travalot09. It was a pleasure to have you and your family stay with us. We really appreciate your kind words of the quality of our food, facilities and service; I will definitely share this to the entire team. We certainly look forward to welcoming you and your family back in the near future, and please let us know if there's anything we can do to make your stay even more special and memorable on your next visit.

Bipan Kapur
Managing Director
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kiwi in Melbourne
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 27, 2014

We stayed at The Westin with our not-quite-four-year-old for one week. The staff were incredible - they seemed genuinely friendly and welcoming. Although our son was not old enough for the Kids' Club (they have to be 4), he was able to attend in the company of an adult - so either of us, or a babysitter could accompany him. The main disappointment was that the Kids' Club was being renovated, so they had relocated to a marquee in the garden. It wasn't too bad -air conditioned - but it wasn't ideal either.
The pools were all lovely, the resort was kept to an amazing standard of cleanliness, and the food was outstanding. We had one disappointing experience at one of the restaurants one evening when we were virtually ignored by the staff in favour of a large party, but other than that can't fault the staff at all.
The hotel sourced us an excellent babysitter - at the equivalent of $5AUD per hour, we could happily afford to have her mind our son in the evenings while we had some grown up time.
We enjoyed our stay immensely, and can't wait to go back!

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review, January 31, 2014
Dear Familycat. Thank you for taking the time to let us know of your valuable experiences. We are pleased to note that you and your family had such a good time and enjoyed the quality of our food and our relaxing pool. Please accept our apologies for the shortfalls in service you experienced at our restaurant, I addressed your comments with the Food and Beverage Team to ensure that our usual high standards of service are maintained. Thank you once again for your valuable feedback, and we certainly look forward to welcoming you and your family back for another memorable stay and to experience with our newly refreshed Westin Kids Club.

Bipan Kapur
Managing Director
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Bengaluru (Bangalore), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 27, 2014

I went on a holiday to Bali last week and stayed at the Westin for 4 days. My experience... "Simply Superb". The staff, the service, the facilities (including the Beach) are excellent. To us it was like "Home away from Home". The Indian food at the Hotel is excellent and overall it was a value for money experience.

Room Tip: We stayed at the Garden facing rooms which costed lesser than the pool facing rooms. Considering tha...
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review, January 28, 2014
Dear Navzie. It gives us a great pleasure to hear that you had such a memorable experience at our resort enjoying our service and facilities especially our Indian food. Thanks so much for sharing your valuable experience, we certainly look forward to welcoming you back in the near future.

Bipan Kapur
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
1 review
5 of 5 stars Reviewed January 26, 2014 via mobile

I keep coming back to Westin hotel because the staff do everything I need like my family. Mrs Satryani is one of the best manager ever. Thank you for all the exelent service.
I will come back to Westin at Nusa Dua every time I stay in Bali. Breakfast is exelent.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review, January 28, 2014
Dear Balieducation. Thank you so much for visiting us again. It is always a pleasure to have you stay with us and to note that we were able to continually meet your expectations and provide you with the genuine warmth and friendliness of our associates. I will certainly share your kind review with our entire team and especially with Satryani. We certainly look forward to welcoming you back in the near future.

Bipan Kapur
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed January 26, 2014

6 star staff
Very friendly
Too many kids though taking over the pool every day
Was very disappointed was unable to book a Cabana as were sold out 4 days in advance and was only there 3 nights .. Not happy
Food was great, service exceptional
Staying at the Westin Bali 3 times now though New Years is too busy

Stayed January 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review, January 28, 2014
Greetings. It is a pleasure to know that you were pleased with the attentiveness and friendliness of our associates. We apologize for the inconvenience caused that you have outlined. I have personally discussed the less than satisfactory aspects of your experience with our in house team and hope that when you return your entire experience will renew your faith in us.

Bipan Kapur
Managing Director
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New Delhi, India
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 24, 2014

I had chance to stay at Westin for my sales conference for 4night and I would say had an awesome experience .I would say the resort is superb with a nice beach attached , courteous staff with always ready to help you . The food options are excellent (includes Indian food in menue) with value for money . Resort has many families enjoying vacations as facilites(poolside/kids room) are children friendly . You have a shopping area very near to resort with best food restautants . I would surely want to come back here with my family soon . Cheers..

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWestinBali, Hotel Management at The Westin Resort Nusa Dua, responded to this review, January 28, 2014
Dear Nishant S. It is a pleasure to hear that you had such a good time at our resort during your recent sales conference. We are also happy to hear your plan to return with your family in the near future, and certainly look forward to welcoming all of you for a memorable and inspiring experience with us.

Bipan Kapur
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Resort Nusa Dua

Address: Kawasan Pariwisata Nusa Dua | BTDC Lot N-3, Nusa Dua, Bali 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Nusa Dua
#5 Romantic Hotel in Nusa Dua
#5 Family Hotel in Nusa Dua
#6 Top resorts Hotel in Nusa Dua
#8 On the Beach Hotel in Nusa Dua
#8 Spa Hotel in Nusa Dua
#11 Luxury Hotel in Nusa Dua
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Resort Nusa Dua 5*
Number of rooms: 334
Official Description (provided by the hotel):
The resort features 433 sleek and sophisticated rooms and suites with a tropical edge. Guest rooms have the new generation of Heavenly® Bed, spacious 1.37 metre beds in the double-double rooms, I-pod connectivity, a bedside master switch board, and Audio Visual Entertainment port as well as ergonomically designed furnishings. ... more   less 
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Also Known As:
The Westin Resort Nusa Dua, Bali Hotel Nusa Dua
Westin Nusa Dua
Westin Bali
Nusa Dua Westin
Westin Resort Bali

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