We spent 10 nights at Nusa Dua beach as the second leg of our honeymoon. After spending 4 nights in the wonderful mandarin oriental Hong Kong this hotel was very disappointing. We received no special treatment for beig honeymooners and upon check in to our Palace Club room we were greeted by a very strong damp smell coming from the bathroom and balcony area. We were shown another room which was exactly the same and were told our only option was to upgrade to a Palace Club Suite for an extra $100 a night. The suite was more spacious and the living area and bedroom did not smell, however the bathroom was not as clean as I would have hoped and didn't smell very fresh.
During our time in this room we had to kill 2 cockroaches and couldn't leave any drinks or snacks around as they attracted hundreds of ants.
I must say that the public areas of this hotel are very nice, the lobby, palace club and gardens are very nice. Pools are OK but a bit shabby, with loads of noisy kids. The restaurants are fine we has nice shushi in maguro and lovely pizza's in Sandro's. The Indonesian restaurant offered good quality food but was quite expensive. The best meals we had were at Ikan in the Westin resort next door.
The lifts are dodgy to say the least and the doors slammed shut on me once and bruised both of my arms. I was told that someone on another floor must have pushed the button. Helpful.
Our Thomas Cook rep Kasna was very nice and helpful and arranged some very good trips for us at reasonable prices.
The beach was OK but most days the sea was too rough to swim in. There are some vendors on the beach but they are friendly and don't pester you too much.
Nusa Dua is a nice resort for a relaxing holiday but if you want a nice room this is not the best hotel to go to.







