We stayed at the Nusa Dua for 8 nights as part of our honeymoon trip. As this was a special occasion we paid to upgrade to a Palace Club Room, the room was lovely, very spacious, imaculately clean & comfortable with a huge bed, and great bathroom area, the furniture in the room (cabinets, chairs, t.v) were a little old & worn however this did not spoil it at all. Benefits of upgrading to the Palace Club were seperate check in at their lounge area (which is exclusively for the use of Palace club guests), breakfast served in the lounge area (with a lovely view overlooking the gardens) also included in the price was afternoon tea & cakes (We did not try these), soft drinks all day and evening cocktails between 6pm - 8pm, if you didnt want cocktails you could have beer / wine etc as an alternative. The pool / beach area of the hotel was great, very spacious & not too crowded when we were there. The pool area could do with a little attention as it is looking a bit worn (a few loose tiles, etc) however there is a lovely lawned sunbathing area just between the beach & pools, so you get the best of both worlds. We didnt eat at the hotel so cant comment on the food (apart from breakfast which was very nice), we went out each evening to the Bali Collection, which is a shopping / restaraunt complex, its about 10 mins walk from the hotel (they run a free shuttle bus if you dont fancy walking in the heat) We tried a few different restraraunts & had plenty of great food at a reasonable price (roughly £15 - £20 for a very good meal for 2 + a bottle of wine, the bill can be much cheaper than that if you drink local beer etc instead of wine) Try & find the Banyan Corner restaraunt tucked away in a little corner of the complex - the food was superb & we received a lovely warm welcome. We loved Bali, though admit we got a very sanitised view of the place as we went to louge around in the sun in a little slice of paradise - which Nusa Dua is. The people were so freindly, all very warm & genuine, we would love to go back someday & would not hesitate to consider this hotel.