We stayed here on advice of our travel agent who had stayed man times previously. It was our first holiday with baby in tow and she recommended staying in the palace club for more personalised service and the inclusions. It wasn't cheap and there were definitely be much cheaper options for a stay in Bali but it was safe and friendly.

One of the families we met there in the pool travelled to value regularly (they were from Perth, so very easy access with quick short flits) and they had stayed in a number of hotels with their young children and felt this was the best due to the pools - they are by kid friendly with a little sandy beach sloping gently into the water.

Every day they had some aqua aerobics you could join in with if you wished. Massages were available in the spa of the hotel or more basic / cheaper option was available on the beach. The beach isn't that great in my opinion - no shade and not that nice, but I realise coming from Queensland we are spoilt with some of the best beaches in the world.

Food at the restaurants was reliably very good and service always very friendly. They love children and make you very welcome.

If we get a chance to go top Bali again any time soon, I would probably try Sanur as I would like to able to walk to nearby restaurants and have easier access to trips to ubud.

I really like this hotel, providing a genuine Balinese hospitality and Balinese design & decor. Food was great, wine selection is so so but in affordable price. I would really recommended this luxury hotel when visiting Nusa Dua.

The entrance says it all ... as you come into the property, the candi bentar (split gates) together with the Balinese architecture make this feel a little more in touch with its location than the other resorts along Nusa Dua.

The rooms are comfortable (premier room may be a touch bigger than deluxe), pools are excellent (esp. the lap pool which was great for laps as well as relaxing - very few people), spa treatments beautiful. Breakfast buffet was impressive in its diversity.

Restaurants were a little bit of a letdown in that everything was just average. The bar was nice and particularly having drinks out on the outdoor terrace was very relaxing.

I believe this hotel was the first hotel in Nusa Dua, an enclave of exclusive resorts. It has a prime beachfront location and is quite large. We were upgraded on check-in, the room was fantastic with great service throughout our stay. The restaurants within the resort and outside are very expensive with average food. The included breakfast is fantastic with a massive choice of dishes. A very nice getaway for 2 nights, we really enjoyed our stay at this resort.