It is a very nice hotel with everything you need. The service is great and everybody is exceptionally friendly. The rooms are not very bright but really nice (we stayed in a lagoon view room). The room had a nice big bed, which was really good, a big flatscreen tv, a nice bath with a bath tub. Cleanlyness was perfect as well as the room service.
The Pool and Garden are the most beautiful ones of all hotels in Nusa Dua (as far as we could compare from the beach-walkway).
Breakfast buffet was excellent - we could not imagine anything missing (apart from Nutella ;-) )
The only thing which is not "perfect" is the beach - during the times of low tide, there is nearly no sea left - but only a sandy/muddy bay. So if you want to have really nice beach, you will have to visit one of the neighbouring beaches.
Even if there were some families with children, the hotel is more a conference hotel and probably not the best for traveling families.
All in all a great place to stay.