We stayed at the Laguna in august. We have travelled a lot and stayed in the worlds best hotels and i have to say that NOTHING compared to the Laguna. The staff were so friendly and they knew exactly who we were. they were very helpful as we have 4 small children and it made our stay so much more enjoyable. The cabanas were a wonderful experience and we found it so relaxing as it was peaceful and quiet. The rooms were a great size and the cleaning staff were fantastic and even told me where i could get the cheapest shopping. The Bali collection was a 5 minute walk to the hotel and the hotel had a shuttle and it was great as they had many different resaurants that were amazingly cheap. The pools were great for both adults and the kids as there was something for everyone regardless of age. The breakfast was fantastic as there was a very large selection of all types of food including an asian breakfast. My daughter hada bithday there and they hotel baked her a special cake for free. All i can say is, "Wow, what an experience". I recommend this hotel to anyone travelling. it is not the cheapest but you get what you pay for. It has class and character. I hope to go back in December this year.