1st impression upon arriving to St.Regis wasn't positive at all - after coming from very intimate atmosphere of The Chedi Tanah Gajah, the St. Regis seemed as a mistake choice - beautiful, but totally impersonal. We were offered a "special price upgrade" which would move us to a Strand villa, but for a triple of the price we have already paid for accommodation. No free upgrades, no any other "mid-range" proposals. Charging USD 500 deposit sounded ridiculous too - anyway you have credit card guarantee there, but deposit..? Last on check-in experience - the welcome drinks came just at time when we were already moving into our room.
Disappointing, all up.
However, staying there over 4 nights shifted the perspective in a better way.
The room was really good. I've booked the St.Regis suite, actually the simplest and cheapest type of room they have, but we were more than satisfied with that. Very spacious, beautiful design and high quality interior, nice amenities, outstanding bathroom, wonderful comfy bed, all the things were simply perfect..! Don't need any better and I realized I could easily live in such a settings for quite a while.
The territory, lush gardens and fantastic pools, are the biggest treasure of the resort. Gardens do have a lot of attention and maintenance, with some hideaway areas to relax, while pools, both the salted laguna and the pool around Kayuputi, are the most amazing I've ever seen - and obviously, highly enjoyable..! In overall, the entire territory is in perfect conditions, from the entrance to the hotel till the beautiful line of palm trees along the beach (in fact, this is the only hotel on that side of Nusa Dua beach with such a palm trees). The beach itself is also very cool and charming - secluded from an outside view, large, clean, great proximity to ocean or even closer to the pool, well-serviced from the beach bar and wonderful view towards the ocean.
The next thing we liked a lot is the variety of food. Apart of so many times mentioned amazing breakfast experience (yes, eggs foie gras are truly delicious), the resort also provides great experience through the day. The Deli is perfect for some quick lunch or easy dinner, with true European dishes and very tasty sweets & coffee, liked that spot a lot. The best dining experience was in Dulang, the Balinese restaurant, - perfect in all the ways, from location in the heart of the gardens to the most attentive and personal service, on pair with hot, but superbly tasting food. Two evenings we went to Boneka, for the dinner buffet and we liked that a lot because of amazing variety, including made-to-order grill and wide choice of seafood. There is huge amount of food given through the buffet, I would say even too much, as it seems to be wasted afterwards.. One of the evenings were just a few guests in the restaurant, never the less, the served a full scope - which is great from service perspective, but notably sad for sustainability.. Strange, but the less liked food was in Kayuputi. This is very subjective, but I found their tasting menu bland in taste, however the seafood house specialty that my wife ordered came up to expectations. In addition, there is no wine pairing given to the tasting menu. Needless to mention that wine prices are sky high there, I would not believe until I saw myself :)
Another must-to-mention thing is Remede SPA. Highly suggest giving a try, even if you have been in the best SPA's in the world. We went to a different procedures and the one I have chosen, so called Master Therapy, was truly amazing. It was a real therapy, not just another massage, and I felt significantly better a many days after that. A true great respect to the master who made that, I would to be there every day - sad we discovered the SPA too late..
The service all through the hotel was very good and we felt welcomed in our further requests. Shall we have been asking for transportation or late checkout or to pack in a special way the large picture we bought, we always received an instant response and help from reception/concierge/butler. The other small things to mention - great small shop near to Deli, not cheap but definite quality and top service, also I liked that all prices are with taxes & services included, good practice.
Few suggestions for improvement.. Would love to have something like regular Yoga classes at the mornings or similar activities. There are certain days when yoga is available, but not on regular daily basis. Also, please do some maintenance effort for pool table next to Deli - it was great to have a play on evenings, but table and accessories condition is far from what it should be. Last one – please have temperature indications in both scales, not Fahrenheit only.
In summary - great resort, would come back again, but also would check the others in similar category (Mulia, FS, Legian, Banyan Tree, new Chedi, etc).
- Also Known As:
- The St. Regis Bali Hotel Nusa Dua
- The St. Regis Bali Hotel
- St Regis Nusa Dua
- St Regis Bali Hotel
- The St. Regis Bali Resort Nusa Dua
- Official Description (provided by the hotel):
- The St. Regis Bali Resort reflects landscape architecture from the early 1900s, inspired by the blending of art and nature with lifestyle and living, and features interior design that manifests a true element of style in the culturally rich, luxurious environment of Bali. The use of rich imported fabrics with indigenous materials and cultural artifacts runs through all the 80 suites, 42 villas and 2 residences. ... more less
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