This hotel is certainly a mixed bag, but overall I was very happy. Check-in went very smoothly, and our room (110) was swiftly made available.
The rooms are large and spacious and the staff are exceptionally curteous, friendly, and happy for a chat.
The pool area is starting to get a bit tired, and the pool bar has only three stools which is a downside if there are people already at the bar, or (like us) there is a large group all of who want a drink at the same time.
The breakfast buffet is small which at first I thought would be a problem, but it wasn't. There was enough of a variety to keep everyone happy. The eggs are cooked per perfection by an on-staff chef. Brilliant.
The hotel's location is ok, but not great. It's a fair walk to Poppies I or II, but the food in the area is great. It's also an easy stroll to Legian and also Legian Street.
Would I stay there again? For sure!