Let me start by saying this is my 13th trip to Bali in the last 5 years. I have stayed in hotels and villas in Kuta/Legian/Seminyak - The reviews that I do tend to take into account the cost paid for the accommodation and how the hotel measures up based on realistic expectations for the price paid. I stayed in an "executive room" and paid around $70 a night, for nine days. I think the standard rooms go for about $55-$60 - The main difference from what I asked while at the hotel is the executive is slightly larger and window faces the street (as opposed to brick wall).
Arrived at 11.30pm and check in process seamless (they requested 300,000 Rupiah as deposit for minibar, which I had as I changed $50 at airport) - welcome drink was refreshing. Elevator to the third floor (room 368), corridors etc a bit dated however room itself was very clean and bed super comfy with nice sheets. The room was cleaned efficiently each day, regardless of when I decided to venture out. Bathroom is quite spacious with good condition tiling (no bath, but nice big shower), double vanity and personal care provided....shower cap, razor, toothbrush set, cotton ear buds, shampoo. Downside for me about room is that none have a balcony (as most do in Bali), this was a little bit annoying being a smoker as I had to either go down two flights of stairs to front of hotel, or up three flights to outdoor pool for a smoke when I was chilling in room. Missed not chilling on balcony with a drink as have done before in other accommodation.
Food was really good - the restaurant/beer garden menu is the same as room service and is available 24 hrs., priced well, most mains around 60-70 k Rupiah
Location is at the south end of the street that Waterbom Park is on. Nice and close to Febri's spa, one of my favourite places for massage ect.
The staff make the stay easy and are always polite and take the time to say hello ( quite common in Bali hotels though)
Roof top pool is super relaxing and water quality very good (and at a nice, refreshing temperature) - Sunset time gives you a glimpse over beach.
Downside overall for me was breakfast. Hotel has a lot of Japanese guests and as such consists of Asian food such as noodles, rice, chicken porridge (looked like glue). They did have egg station, two types of fresh fruit, basic croissant's, juice and cereal etc.....BUT NO BACON !!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We have read your recent review on tripadvisor and truly appreciate your details experience shared during your stay with us.
On behalf of the Management, we apologize on some lacking on your room expectations knowing that you are smoker and we do not have room balcony to get a refresh air flowing through circulation in your room.
We have also taken note on your breakfast variety especially The Bacon. We have set this as 'on request' basis to be served during breakfast. We have quite variable market mixed that include Asian as well. We do the breakfast varieties based on majority of guest staying on the certain period of stay. Unfortunately during your stay was the heavy seasons of our Japanese, Malaysian and Singaporean in house, so breakfast variety was set according to the asian style varieties. We sincerely apologize on this issue.
We certainly look forward to welcoming you again sometimes in the future to become our regular customers. Should there is anything we can do to make your stay more comfortable, would be happy to assist you with it.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.