Not my cup of tea.. The reception staff seemed to be shuffling quite a bit of paper for 4 of them at the front desk but no one really knew what was going on.. I am not sure who manages the place but it was distinctly different from the 2 other places I stayed.. The hotel is basic but due to the pool access rooms, you paid a much higher rate.. the pathways were slippery as anything which is ridiculous in a tropical climate where it rains regularly.. a child or elderly person could have a serious accident and this needs to be looked into particulalry around the bridge area.. the location is good if you want to be in Kuta, close to the bars and 'red light' district so to speak.. Rooms were clean and comfortable.. Wifi available at the restaurant only.. Food was good at the restaurant both for breakfast and lunch although the congee slow cooker did give me an electric shock which was hilarious trying to explain that to the staff without them getting a shock (sorry staff member who I explained it to but who ended up getting her own shock).. look, there wasn't anything that I hated about the place, I just think the whole 'swim up' thing is overrated and not worth the money in a place that is actually a budget property.. Thanks but I won't be back..