We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Love this hotel” 5 of 5 stars
Review of Kuta Lagoon Resort & Pool Villa

Save Saved
You added Kuta Lagoon Resort & Pool Villa to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Kuta Lagoon Resort & Pool Villa
3.0 of 5 Resort   |   Jalan Raya 363, Kuta, Bali 80361, Indonesia   |  
Hotel amenities
Ranked #98 of 337 hotels in Kuta
Perth
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Love this hotel”
5 of 5 stars Reviewed January 21, 2013

This is our second stay in this hotel. the first was our honeymoon 4 years ago. back then we had the pool access room but this time we went for a private pool villa. the room was great. had a walk in wardrobe room, outdoor bath tub, nice garden, big enough private pool to enjoy a dip. the creeper on the walls makes it look like you are sectioned off from the rest of the hotel by hedges and have your own private outdoor room. The large public hotel pool is fantastic and has a bar in it and many sections if you want privacy. The location of this hotel is perfect for us as it is close to everything that we need. Perhaps what separates this hotel from others is the staff. The staff were always happy to help and were very friendly. it is great to be greeted at breakfast every morning with a friendly hello. We travelled with our 7 month old son and the staff were great with him and the hotel was happy to provide a cot. We have stayed in some much more expensive hotels in bali, but the staff at Kuta Lagoon are by far the friendliest and most helpful. even the security guards at the top of the laneway that separated the hotel from the street were very helpful and friendly.

Thanks Kuta Lagoon

Room Tip: Private pool villa is great if you are after a quiet holiday, pool access room is probably a bit mor...
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

358 people have reviewed this hotel

Traveler rating
    131
    157
    50
    13
    7
See reviews for
77
154
16
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Kuala Lumpur, Malaysia
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 12, 2013

I think this hotel doesn't need much explanation because it is known to many that the hotel offers GOOD service, AMAZING rates, GREAT location and NICE facilities. How else would you want it?They also have Kiblat sticker pointing to the Kiblat direction (not many Bali hotel's have this). Maybe they can improve on the food to make it more friendlier to Muslims (just my thoughts! May not apply to others) I just love them and hope I can come here again. LOVE LOVE LOVE LOVE LOVE LOVE Kuta Lagoon Resort & Pool Villas!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 8, 2013

Cannot fault the Kuta Lagoon for service or accommodation. Our last trip to Bali was broken into 3 segments. 2 days at the Kuta Lagoon, followed by three days in Ubud, then back to Kuta Lagoon for seven days.

The first two days we were in an Upstairs room. Quite spacious with a big four poster bed, overlooking the pool (Most of these rooms do).

We were able to leave some of our luggage behind for the trip up to Ubud and on return they greeted us like long lost friends, I soon found out why as it was my birthday, they had decorated the bed with a happy birthday sign made out of frangipani petals and given me the most beautiful bunch of flowers. I have to stay that the staff were a big factor in how pleasant the stay was.

This room was a pool access room and it was wonderful, being able to walk off the balcony and directly into the pool was a treat.

The buffet breakfast each morning was excellent. The choices were varied and the staff once again were great. It was nice to be welcomed by name after the first couple of days.

There is a lot of work going on in updating the rooms and maintaining the buildings, we spent a couple of afternoons on our Balcony watching the villas across from us having their roofs re-thatched, We will stay here again next time in Kuta, and maybe even try to upgrade to one of the private villas that we had a quick peek at. They had their own pool and looked lovely and private.

Room Tip: There is a pool bar at one end of the pool so I would request the room to be up the other end if you...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 8, 2013

Kuta Lagoon we love staying here , and this time we are gring our daughter and friend with us . This is our 7th stay and the service and the staff are the best. We recommend Kuta to everyone that are planing a trip .

Room Tip: be friendly and polite as they may us up grade you pay alittle more so you are not on the top floor.
See more room tips
  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsville, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 7, 2013

We stayed at Kuta Lagoon for 13 nights November to December 2012, we were in the pool access room directly opposite the pool bar. We never had a problem with noise and definitely no mosquitos, although they would fog for mosquitos in the late afternoons. While the rooms were small, who wants to be staying in the rooms other than sleeping in them!!!!! Too much shopping and activities to do instead. Breakfasts were always nice and varied and the staff are extremely friendly and helpful. Close to everything but hidden away from the crazy noises of Bali. We would definitely stay here again without hesitation.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 6, 2013

I stayed at Kuta Lagoon in August. We had booked a pool access room. The rooms were rathr small compared to other places we had stayed in Bali, particuarly as this was the most expensive in our 3 week budget trip. We were booked for 7nights but ended p checking out after 2. Why? many reasons but mainly due to mozzies - after the first night I was covered in bites, the water pump outside our room was broken and was sooo noisey (yes we did mention to staff).
We shared an entrance to the pool with the room next to us, there were no steps into the pool only a ledge, this made it very difficult to get out of the pool back onto our room access. The neighbours were loud and fighting/partying all night. The staff were lovely, however I was not willing to continue our stay here.
InitiallyI was told that I could not get a refund, however I had read the terms of booking and I knew that so long as I forfieted 1 nights fee I could recieve the remaining refund. And eventually that happened, however I was told 3 times very politely "sorry my boss says No". So I politely said "tell your Boss Yes you can" and I just sat in the lobby and waited after about 45mins it all worked out and we went and booked into The Jayakarta for $15 less per night.

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 3, 2013 via mobile

I enjoyed it here at Kuta Lagoon Resort. The workers are very friendly, rooms are clean, pool is cleaned everyday, 34hour room service and it is very quiet and peaceful. Kuta Lagoon Resort is very safe, because they have security checks out the front and they always ring and ask is this person allowed to your room. Kuta Lagoon Resort also has the shops right out the front and it is great if you need an extra suitcase from purchasing to many things.I would stay here again.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Kuta Lagoon Resort & Pool Villa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kuta Lagoon Resort & Pool Villa

Also Known As:
Kuta Lagoon Resort & Pool Villa Hotel Kuta
Kuta Lagoon Resort & Pool Villa Hotel
Kuta Lagoon Resort And Pool Villa
Kuta Lagoon Hotel Pool
Kuta Lagoon Resort Pool
Kuta Lagoon Resort
Kuta Lagoon Resort & Pool Villa Bali
Address: Jalan Raya 363, Kuta, Bali 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
#20 Top resorts Hotel in Kuta
#84 Family Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kuta Lagoon Resort & Pool Villa 3*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Asiatravel.com Holdings, Booking.com, Travelocity, Expedia, Tingo, AsiaRooms, HotelsClick, Otel, Hotels.com and Venere so you can book your Kuta Lagoon Resort & Pool Villa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Kuta Lagoon Resort & Pool Villa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.