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“Clean and comfortable” 4 of 5 stars
Review of Adhi Jaya Hotel

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Adhi Jaya Hotel
3.5 of 5 Hotel   |   Kartika Plaza St, Kuta, Bali 80361, Indonesia   |  
Hotel amenities
Ranked #13 of 194 Hotels in Kuta
Certificate of Excellence
Noosa, Australia
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Clean and comfortable”
4 of 5 stars Reviewed December 13, 2012

Nice, very clean rooms with great big beds, however, rooms feel a little cheaply finished and walls are a bit thin. As a previous reviewer has stated, bring a power boad, as you'll be lucky to find one powerpoint - some lighting is wired-in LED rope lights rather than lamps.
Beautifully kept gardens and grounds and reasonable pool - but as the pool is near the front of the hotel, it's not very private. A small pool bar - but they had to fetch drinks from the restarurant, so a bit pointless.
Fantastic lttle restaurant for the included buffet breakfast which was very good each day with great service.
Very convenient to the Water Park and directly across the road from Discovery Shopping Centre.
Great airport transport - was waiting at airport arrivals with a sign with y name on it and was very friendly.
If wanting to stay in this part of Kuta, this hotel would be a definite choice in this price range.

Room Tip: Ground floor if you're coming and going a bit or don't like stairs.
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aryanta_12, Director of Sales at Adhi Jaya Hotel, responded to this review, March 6, 2013
Dear Valued Guest,

Warmest Greeting from Adhi Jaya Hote…..Entirely Unique.

Thank you for your valuable feedback and time to write a comment of your experience with us on Tripadvisor.com.

It is an honor to read that you have had the best experience of staying in a hotel with the prime location and most friendly staff of Adhi Jaya Hotel. Guest satisfaction is our priority and your positive review is our best Reward.

Regarding to your comment about the powerpoint, wired-in LED and a feeling of cheap finishing, we have followed up with the Management to upgrade our facilities to meet most of our guests needs.

On behalf of the team, I would like to thank you for choosing Adhi Jaya Hotel. We are pleased to welcome you back to our resort in a near future.

Friendly regards,


Management
Adhi Jaya Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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382 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Perth, Australia
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 24, 2012

Have just returned from my 3rd stay at the Adhi Jaya (10 nights). The location of Adhi Jaya is great, right across the road from Discovery Shopping Centre and the beach and close to many markets and good restaurants. The staff are friendly and helpful

I booked through a website and you have to pay at the time of check in. The exchange rate can be very bad unless you ask them to check, and you need to check their calculations of what you owe, they try to charge $US. I had asked for 2 deluxe pool view rooms with twin beds and was given double bedrooms down the back of the hotel. Complained but could not be moved until the next day because they were full due to a conference. This was really inconvenient as we could not unpack and wasted a lot of time. The rooms are comfortable, good beds, very clean, good air con and fridge, plenty of hot water and good water pressure but no hair dryer. No power points, so bring a power board and adapter and use the power point for the TV.

There is no shallow end to the pool and it is deep, apart from the kiddie section, so a noodle is a good idea to relax on. There are steps out of the pool but no hand rail so if you have problems with steps it could be difficult, I would not have been able to get out without help.

Breakfast is good but if you want bacon you need to order it. Not on display in case it upsets the non pork eaters. No air con in the restaurant and can be very hot. Margarita Pizza is a yummy lunch or light dinner and the buckets of cocktails (take away only) from the front of the restaurant are good at $10 each.

Bathrooms can be a bit smelly like many in Bali. Internet broke down and was out of action for about three days, don't know how I survived. It was very inconvenient but was fixed.

Lots of rats in the grounds but this is a problem everywhere in Bali now since the culling of the Bali dogs and cats. They seem as scared of me as I was of them, fortunately. When watching them without them knowing I decided they actually have very cute faces.

I like the Adhi Jaya and I would stay again and recommend it to friends.

Room Tip: Deluxe pool view rooms on the ground floor are worth the extra cost.
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aryanta_12, Director of Sales at Adhi Jaya Hotel, responded to this review, March 6, 2013
Dear Valued Guest,

Warmest Greeting from Adhi Jaya Hote…..Entirely Unique.

Thank you for your valuable feedback and time to write a comment of your experience with us on Tripadvisor.com.

It is an honor to read that you have had the best experience of staying in a hotel with the prime location and most friendly staff of Adhi Jaya Hotel. Guest satisfaction is our priority and your positive review is our best Reward.

Please kindly be informed that every points mentioned about the hotel are taken seriously. The Management is aware that those problems can cause a lot of inconvenience to you. We have followed up with the Departments concerned for the trainings and meetings to ensure such matter will not happen again in the future.

On behalf of the team, I would like to thank you for choosing Adhi Jaya Hotel. We are pleased to welcome you back to our resort in a near future.

Friendly regards,


Management
Adhi Jaya Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 21, 2012

We just got back from Bali staying one wonderful week at the ADJ. The location is fantastic right across the road to the Discovery Shopping Centre/Sogo and within close walking distance to everything. Considering how busy Jl Kartika is, once in the hotel complex it's very peaceful and quiet.

We had a Deluxe ground floor/poolview room which was spacious, clean, the bed was big and one of the most comfortable we've slept on. The aircon and fridge both worked well. There were a few annoying things though. There was no extra powerpoints for appliances and everytime we wanted to use the kettle for coffee, we had to plug it in the bathroom. We only had one bedside table. The water pressure was weak and the bathtub was very high to climb out off - this could be hazardous if not careful.

The swimming pool was beautiful and the water was perfect for swiimming. It has a swim-up bar and a kids pool area. There are plenty of pool lounges available. Although the hotel was fully booked, it never got crowded or noisey. The grounds are kept immaculately and I loved the layout of the hotel.

The buffet breakfasts were fine and plentiful but the same most days. We found the restaurant to be hot and stuffy. The free WI-FI was also unreliable.

If you book this hotel through the web site, please be aware that you will have to pay the hotel account upon checking-in and not at check-out like most hotels, we were not aware of this and a bit taken aback when told by the reception staff, which we found to be polite, friendly and willing to help with anything.

We thoroughly enjoyed our stay at the ADJ and recommend this hotel if you are looking for a good little hotel in a great location.

.

Room Tip: We loved our Deluxe ground-floor poolview room and recommend it to anyone that wants direct access t...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aryanta_12, Director of Sales at Adhi Jaya Hotel, responded to this review, November 22, 2012
Dear Valued Guest,

Warmest Greeting from Adhi Jaya Hotel…..Entirely Unique.

Thank you for your valuable feedback and time to write a comment of your experience with us on Tripadvisor.com.

It is an honor to read that you have had the best experience of staying in a hotel with the prime location and most friendly staff of Adhi Jaya Hotel. Guest satisfaction is our priority and your positive review is our best Reward.

For any annoying things mentioned, we have followed up with the Departments concerned to develop our facilities and provide excellent service to all of our guests in the future.

On behalf of the team, We would like to thank you for choosing Adhi Jaya Hotel. We are pleased to welcome you back to Adhi Jaya Hotel in a near future.

Friendly regards,


Management
Adhi Jaya Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
149 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed November 7, 2012

We have stayed here on many occasions over the last few years and always enjoy our time here. Our most recent trip was March 2012 as usual we requested one of the garden villas at the back as it is peaceful with a veranda to sit and enjoy a drink or read. The pool area is lovely with plenty of beds a swim up bar and some greenery however not a tropical garden like many hotels. The rooms have recently been renovated, they also have 2 story 2 bed apartments for families or groups. The hotel has a restaurant where they serve a decent breakfast it also fronts on to the street right opposite Centro so a great location. Given this location once you enter the hotel it is hard to believe how busy it is outside as you ge none of the noise in the hotel. The staff are very helpful & friendly and always ready with a smile or for a chat. Overall we will stay bees again on one of our next visits.

Room Tip: We prefer a garden room at the back away from the pool.
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  • Stayed May 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aryanta_12, Director of Sales at Adhi Jaya Hotel, responded to this review, November 9, 2012
Dear Valued Guest,

Warmest Greetings from Adhi Jaya Hotel.......Entirely Unique.

Thank you for your valuable feedback and time to write a comment of your experience with us on Tripadvisor.com.

We were very happy to read your positive review that you have had an enjoyable experience of staying in the prime location and friendly staff of Adhi Jaya Hotel - Kuta. Your positive review is our best reward and we will keep retain you as a satisfied customer and will hope to serve you again in near future.

On behalf of the team, we would like to thank you for choosing Adhi Jaya Hotel. We are pleased to welcome you back to our hotel.


Friendly yours,


Manajemen
Adhi Jaya Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 7, 2012

We have just returned for our 4 night retreat staying at adhi jaya. We absolutely love it. We were celebrating our wedding anniversary whilst in Bali and arrived to our room made up with towel swans and rose petal love hearts in the room. The pool was beautiful and was just the right temperature with the drinks from the pool bar making our afternoons complete. Agus in the bar is an absolute star and his customer service alone made this perfect stay complete. The only negative I have from the hotel were the male front desk staff, they were rude however Nella was absolutely beautiful and nothing was too much trouble. Location is fantastic and despite being on the main road the hotel was set far enough back you could not hear any street noise. Love it love it love it see you next year Agus

Room Tip: We loved our room ground floor leading to the pool
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aryanta_12, Director of Sales at Adhi Jaya Hotel, responded to this review, November 9, 2012
Dear Valued Guest,

Warmest Greetings from Adhi Jaya Hotel........Entirely Unique.

Thank you for your valuable feedback and time to write a comment of your experience with us on Tripadvisor.com.

It is an honor to read that you have had the best experience of staying on your Wedding Anniversary with us at Adhi Jaya Hotel. It’s our one of prime goals to retain you as a satisfied customer and hope it's become one of your most memorable holiday.

Regarding to one of our male front desk staff, it will be our main concern to keep providing appropriate training to improve our service to all of our guests in all hotels section.

On behalf of the team, We would like to thank you for choosing Adhi Jaya Hotel. We are pleased to welcome you back and serve you again in a near future.

Warm & Friendly regards,

Manajemen
Adhi Jaya Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ubud, Bali
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 25, 2012

I stayed here for one night as I had an early morning flight from Denpasar to KL. The location was great, opposite Centro Shopping Centre in Jl Kartika Plaza.
The hotel was comfortable and the staff friendly, a little slow on pool service for food and drinks, but enjoyable.
My mini bar was empty and although cups and a kettle in the room, no tea, coffee or sugar.
I asked reception if this was provided on my way out to do some shopping. They replied, yes and would put in my room...which they had done on my return later.
To my dismay at 3am when i went to make coffee to wake me up for my early morning flight...the kettle did not work....I suspect the fridge not working adequately either as nothing in there.
The room was comfortable, as was the bed, with a nice sized balcony overlooking the pool area. I was on the first floor. Wake up call was the sound of roosters crowing, which certainly gave me a giggle. This was followed up 10 minutes later by staff calling to ensure I was awake....good in one way, but I was in the shower, so that a bit annoying.
Over all, the hotel is ok, good location for shopping etc and close to the airport. I felt a little overpriced, but then again....I am sure that relates to the location. Breakfast box was a boiled egg, 2 slices of dry bread and 2 pastries, along with a small drink of water...this was given as my departure was early hours.
I had a club sandwich for lunch by the pool, which was very nice. Free wifi from the restaurant, when you order food, but you cannot use in your room.

  • Stayed September 2012, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aryanta_12, Director of Sales at Adhi Jaya Hotel, responded to this review, November 9, 2012
Dear Julie,

Thank you for your valuable reviews and time to write about your experience on TripAdvisor.

Please kindly be informed that every points mentioned about the hotel are taken seriously. The Management is aware that those issues cause a inconvenience to you during your stay at Adhi Jaya Hotel. We have followed up with the Departments concerned for the trainings and meetings to improve our service and to ensure such issue will not arise again in the future.

Again, we highly appreciate your review as a feedback because it will assist us in becoming better at what we do. We strongly believe in advertisement by words of mouth from our satisfied customer.

Please accept our sincere apologies for the inconvenience caused and on behalf of the team, we would like to thank you for choosing Adhi Jaya Hotel. We are pleased to welcome you back and serve you again in a near future.


Best regards,


Management
Adhi Jaya Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dili
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 13, 2012

My stay in this hotel was marred by the cruelty shown by keeping a 25 cm turtle in a 40cm x 60cm tank in the restaurant. The tank had no rock for the turtle to climb on to and out of the water so it could rest. When advised of the turtles torment, the staff showed little interest, asking for my room number instead of fixing the problem. I am not sure how taking my room number was going to help the turtle.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Adhi Jaya Hotel

Address: Kartika Plaza St, Kuta, Bali 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Family Hotel in Kuta
#10 Spa Hotel in Kuta
#16 Romantic Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Adhi Jaya Hotel 3.5*
Number of rooms: 75
Official Description (provided by the hotel):
Adhi Jaya Hotel located in the heart of Kuta, the world famous tourist destination. Surrounding by lifestyle shopping centre, a wide range of tourist activities and a short walking distance to the most beautiful Beach of Kuta. Hotels that designed to indulge your body, mind and soul, keep the tropical garden in which you can relax and escape off your routine. A modern comforts that give the serenity. The soft linen, room facilities that suit your needs of your paradise escape truly a little corner of the world on a tropical holiday. Beras Merah Waroeng & Bar serving genuinely and authentic Indonesian cuisine and International delights with faultless presentation. The signature dishes begins with a passion to break the norm and a gifted ability to capture the root of the east and western cultures. A dream of culinary delights that focuses on human satisfaction. A moderate capacity of meeting room will give you solutions of your meeting demand with our professional and friendly assistants to smooth handling at tending to the smallest details. ... more   less 
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Also Known As:
Adhi Jaya Hotel Bali/Kuta

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