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“Great Hotel!!” 5 of 5 stars
Review of Primebiz Kuta Hotel

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Primebiz Kuta Hotel
3.0 of 5 Hotel   |   Jl. Raya Kuta, Banjar Anyar, Kuta, Bali 80361, Indonesia   |  
Hotel amenities
Ranked #75 of 180 Hotels in Kuta
Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Great Hotel!!”
5 of 5 stars Reviewed October 25, 2013

This hotel was great staff couldn't do enough for you. They were very attentive and made the stay in Bali wonderful. Room was great. Breakfast was not very good as they kept pancakes left out and the eggs were always hard. juice was not kept cold. other than that I enjoyed this hotel. I would definetly stay here again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 reviews from our community

Traveler rating
    10
    25
    3
    1
    4
See reviews for
14
8
2
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Denpasar, Indonesia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 8, 2013

I booked a reservation trough the airasia.com to stay in this hotel during 4 days, before My family and I stay here, I had checked my booking as well in this hotel, I asked the receptionist for details because in my itenerary mentioned that I have paid breakfast for 3 persons, I show my paper to receptionist so that when my family come from bandung , there would not be a problem, also I have asked them about is there any charge for bla bla, but fortunately everythings are gonna be fine, no charge for my requests and breakfast will be solved by them ( duty manager said). then one day before my family come, I came to the hotel again to reconfirmed my request about misunderstanding of breakfast, because receptionist told that just paid for two persons, when I asked the receptionist He said that will check it again, I say it is okey, but I would like to make sure them that They will confirm sooner trough email, I wait for a day, but no reply, then I come to the hotel for the 3 times and ask again, but the receptionist asked me about it, huh, then I explain again about my breakfast, and again he said just sign tommorow when I breakfast without voucher, and it will be free accord my itenarary, I say yes but please when my sister got a breakfast do not ask for payment, then he convinced me it would be fine, the next day when my sister got a breakfast, she signed then the restaurant sfaff called to the room for asking the payment, it is so bad service, DM, receptionist and the other restaurant sfaff did not have a good coorporation, then at the evening I asked the receptionist again about that, and told , " WILL ASK AND CONFIRM AGAIN ", OMG it means that They did not care about my problem, because all of them act like didnot know about it, I will never stay in this hotel anymore, The staff shoud be trained as well as a they are ...

  • Stayed September 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed September 24, 2013 via mobile

When we arrived at the hotel it was not at all what we expected. It' was away from everything and compares well to a 'ghetto' originally we were made to pay our deposit twice because we were told my card was not excepted. Upon later realising that it had worked I approached the staff and was given a refund for my cash that was paid but not for my card. Me and the guest who I was with went in a day tour last minutes and did not notify and family members when the family couldn't contact us they called the hotel who told them that we hadn't been in the hotel for 36 hours so the night before we left and never returned! This not being the case as we ordered room service for dinner and had breakfasts there and spoke with staff members twice! When I aproched the staff members I was told that I was lying and that they never spoke to anyone! After a 15 minute conversation they finally admitted that they were at fault and had told two different people that we hadn't been home for that time. When we went to check out we were denied out refund for the bond because they lost our reciept! We had to leave for a plane so the manager assured me he would work it out and that I would be contacted the next day by email! It's been 1 week and nothing! I wouldn't recommend this hotel to anybody for the whole two wells out sheets weren't changed once and the same towels were just folded and put back. The restraint staff were great but that's a completely different company! So if your going to Bali and want to be close to everything and want a nice hotel DO NOT go here.

  • Stayed September 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zesite
Top Contributor
52 reviews 52 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed September 18, 2013

If you can't avoid Kuta, then this hotel might be good choice as it is very close to the airport.
In my opinion it is little overpriced considering that it is near a busy street in a charmless neighborhood.However, the staff is very friendly, the hotel is clean, the breakfast is ok and there is a swiming pool on the top floor.
The second time we were there, the shower was clogged. What else to say... the welcoming drink is very cheap.
In the end it is an hotel without surprises, a safe bet for one night.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denpasar
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 10, 2013

Booked from Agoda with a good price, it's a brand new hotel with a good facilities, we love the skypool although it's a bit shallow just 1,2 Metres, the breakfast is quite good, the bed is comfortable, the room is not that big but compact and tidy, the location itself apart from near with the airport are also near with a lot of restaurant and stores where you can buy collectibles t'shirt and else at Joger & Krisna. The staff were friendly and helpful, though we kind a disappointed with the shower, since the pressure is not that powerful, we think they need to improve the power of their showers and also their security courtesy toward the guest. But overall it's one of a very good hotel with a good price near Bali Airport.

Room Tip: Choose the room on the 5th Floor, where you will get easier access to the skypool and their exercise...
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 9, 2013 via mobile

Worth the price...
The hotel room is quite small but it is quite comfortable...

The welcome drink is not bad...
The breakfast provided considered good...

The location is very near to airports and surrounded by a lot restaurants...

Worth a try :)

  • Stayed September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prince Edward Island
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 6, 2013

I booked with Agoda for a non-refundable non-transferable room and I needed to change my date. The manager of Primebiz kindly let me change my date with no penalty. The staff were extremely friendly and helpful. The rooms were small but clean and modern. The hotel is very close to Denpasar airport, and taxi only costs US$4.50 to the hotel.

Room Tip: Verify the type of room you booked at reception before you go to your room. We booked a "pool...
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Primebiz Kuta Hotel

Address: Jl. Raya Kuta, Banjar Anyar, Kuta, Bali 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #75 of 180 Hotels in Kuta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Primebiz Kuta Hotel 3*
Number of rooms: 143
Official Description (provided by the hotel):
PrimeBiz Kuta will be the first PrimeBiz hotel to be launched in Indonesia and is scheduled to open on May 1st 2013.Conveniently located just 10 minutes from the airport and situated on Jalan Raya Kuta within close proximity to a myriad of restaurants and souvenir shops.The hotel offers a full aray of facilities on site including the famous "Kopi Bali House" for refreshments, snacks of meals as well as meeting rooms, "Bizness" Centre and for those wanting to take a break from a hectic business day they may enjoy the Sky Pool with it's adjoining exercise room or for the less energetic, relax and take a massage in the massage and Spa facility. The hotel offers 24 hour rooms service as well as laundry and transportation services.All rooms are modern, functional and minimalist in style offering complete facilities such as 32" LED TVs, in room fridge, tea and coffee making facilities, free wifi, satellite TV, in room safe and a modern bathroom with walk in shower and hairdryer.A free shuttle is scheduled throughout the day from the hotel to Kuta Centre. ... more   less 
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Also Known As:
Primebiz Kuta Hotel Bali

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