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“Very excellent service” 5 of 5 stars
Review of Primebiz Kuta Hotel

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Primebiz Kuta Hotel
3.0 of 5 Hotel   |   Jl. Raya Kuta, Banjar Anyar, Kuta, Bali 80361, Indonesia   |  
Hotel amenities
Ranked #74 of 180 Hotels in Kuta
Jakarta, Jakarta Raya, Indonesia
1 review
1 helpful vote 1 helpful vote
“Very excellent service”
5 of 5 stars Reviewed August 30, 2013

I booked 2 rooms with my friends for 3 nights, and checked out on August 26. And after 2 days since checked out, I realized that I left my shirt in my room. I called hotel, said that I left my shirt and asked for a help if the housekeeper kept it. And I was shocked, I didn't expect that my shirt is still there and they keep it for me. And they say they will send it to my house. I really thankful because the shirt is meaningful for me. Thank you for your excellent service and caring :)

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 reviews from our community

Traveler rating
    10
    25
    3
    1
    4
See reviews for
14
8
2
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Surabaya, Indonesia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 10, 2013

The hotel was new built hotel. We got a very good price from one of the online travel agency last minutes before we left Jakarta.
Our stay was enjoyable, nice and clean room, comfy bed; unfortunately there are some red ants both at the bathroom and also in the bedroom.
The coffee shop off the lobby is comfortable and has fast internet. Average breakfast buffet.
Overall still a nice hotel to stay. Definitely going back to this hotel.

Room Tip: Higher floor less noise
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Te Puke
Top Contributor
108 reviews 108 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 8, 2013

Well you can't complain about the price for a brand new hotel close to lots of things. At US$50 per night including breakfast, it was not a bad deal. The rooftop pool is an excellent spot to get away with a cold beer on a hot day. Still very new when we stayed and the systems were just bedding in. There were a number of things that could of been done smarter/better/quicker. We left a stain on handtowel/linen and were charged the replacement cost of the item. This is the only time this has happened to me anywhere in the world and one reason they did not get an excellent rating from me. The breakfast was always cold (5 days in a row) but Im not sure if they just dont get the Western concept of a hot cooked breakfast. Limited choice for breakfast and obviously catering more for the Asian market. The room service was excellent and the Tereyaki burger was very tasty. Food and drink prices were also very reasonable. I would happily stay again but they are limited to rooms only, no suites which is part of the reason we moved on. But they are catering to the buiness travellers market and they do this well. Bed was comfortable but the A/C did not blow cold enough for my liking. Overall a good experience.

Room Tip: They are all the same but get one towards the rear of the building away from the traffic noise.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Primebiz Kuta Hotel

Address: Jl. Raya Kuta, Banjar Anyar, Kuta, Bali 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #74 of 180 Hotels in Kuta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Primebiz Kuta Hotel 3*
Number of rooms: 143
Official Description (provided by the hotel):
PrimeBiz Kuta will be the first PrimeBiz hotel to be launched in Indonesia and is scheduled to open on May 1st 2013.Conveniently located just 10 minutes from the airport and situated on Jalan Raya Kuta within close proximity to a myriad of restaurants and souvenir shops.The hotel offers a full aray of facilities on site including the famous "Kopi Bali House" for refreshments, snacks of meals as well as meeting rooms, "Bizness" Centre and for those wanting to take a break from a hectic business day they may enjoy the Sky Pool with it's adjoining exercise room or for the less energetic, relax and take a massage in the massage and Spa facility. The hotel offers 24 hour rooms service as well as laundry and transportation services.All rooms are modern, functional and minimalist in style offering complete facilities such as 32" LED TVs, in room fridge, tea and coffee making facilities, free wifi, satellite TV, in room safe and a modern bathroom with walk in shower and hairdryer.A free shuttle is scheduled throughout the day from the hotel to Kuta Centre. ... more   less 
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Also Known As:
Primebiz Kuta Hotel Bali

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