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“Big room, nice location and friendly staff” 5 of 5 stars
Review of The Kuta Beach Heritage Hotel Bali - Managed by Accor

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The Kuta Beach Heritage Hotel Bali - Managed by Accor
5.0 of 5 Hotel   |   Jl. Pantai Kuta, Br. Pande Mas Kuta, Kuta, Bali 80361, Indonesia (Formerly Kuta Beach Heritage Hotel)   |  
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Airport Pickup&Breakfast
Ranked #17 of 190 Hotels in Kuta
Jakarta, Indonesia
2 reviews
“Big room, nice location and friendly staff”
5 of 5 stars Reviewed January 30, 2014

It was really good experience staying in this hotel. The staff was very helpful, room were big enough with good cleanliness and the location is really spot on. The breakfast was okay quite standard but the view from the rooftop while enjoying the morning breakfast was stunning. Hope I can come back again to Bali.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerTKBH-Bali, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review, February 12, 2014
Dear Satryo P,

Thank you for taking the time to write a review of your recent stay at The Kuta Beach Heritage Hotel, Bali – Managed by Accor.

It is always a pleasure to receive positive feedback.

We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Look forward to welcome you back in your next visit to Bali.

Cordially,
Thierry Gasnier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

491 reviews from our community

Traveler rating
    199
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    68
    19
    3
See reviews for
108
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12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Top Contributor
122 reviews 122 reviews
101 hotel reviews
Reviews in 88 cities Reviews in 88 cities
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed January 19, 2014

We stayed here for 1 night. The rooms are modern and quite comfortable, the location is good, the breakfast is excellent and the swimming pool area is great. We struggled to get some good restaurant and bar ideas out of the concierge but we managed to find some options on the internet and by walking around. The rest of the staff were very pleasant and helpful. I would definitely recommend staying here.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerTKBH-Bali, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review, February 12, 2014
Dear Constantlyontheroad,

Thank you for your review of your recent stay at The Kuta Beach Heritage Hotel Bali – Managed by Accor.

Pleased to know that you had enjoyable and pleasant stay with us and have passed your comment regarding one of our concierge to our department concerns for their awareness.

Once again, thank you and look forward to welcome you back in the next future.

Cordially,
Thierry Gasnier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kunming
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 17, 2014

I stayed in this hotel for several day during last August. The location is excellent. It is one street aside from Kuta beach, near a shopping area. There are lots of restaurants nearby. It's very convenient for tourist. There is a swimming pool on the top, just besides the restaurant, where you can see the beach. The breakfast is just so so, not too much choice.
I booked rooms online from official website. Unfortunately, it took about half hour for us to finish check-in, because the staff needed to confirm the room rate.
Finally, it is worth to stay in this hotel. It's convenient, pleasent.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerTKBH-Bali, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review, February 12, 2014
Dear Songtao,

We are glad to know that you had enjoyable stay with us. We have passed your comment regarding our breakfast choice and slow check in to our Department concern for their awareness and to prevent any future occurrence.

We really appreciate your feedback. Thank you for your review and look forward to welcome you back.

Cordially,
Thierry Gasnier
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yangon (Rangoon), Myanmar
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 14, 2014

Perfect location, great staff, fantastic rooms (especially the gigantic beds!) I would definitely stay again!The bathroom is awesome, the big shower head (although the pressure wasn't that great), the bath outside of the bathroom was also cool. Right in front of the beach, beautiful view from the pool terrace.

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerTKBH-Bali, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review, February 12, 2014
Dear KasiaLenarcik,

Thank you for taking the time to write a review of your recent stay at our hotel.

We are pleased to know that you had a pleasant and enjoyable stay with us.

Look forward to welcome you back in the next future.

Cordially,
Thierry Gasnier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Kuta Beach Heritage Hotel Bali - Managed by Accor

Address: Jl. Pantai Kuta, Br. Pande Mas Kuta, Kuta, Bali 80361, Indonesia (Formerly Kuta Beach Heritage Hotel)
Phone Number:
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#7 Luxury Hotel in Kuta
#8 Romantic Hotel in Kuta
#13 Spa Hotel in Kuta
#15 Family Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Kuta Beach Heritage Hotel Bali - Managed by Accor 5*
Number of rooms: 159
Reservation Options:
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Also Known As:
The Kuta Beach Heritage Hotel Bali - Managed By Accor

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