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“Refurbished - only okay” 3 of 5 stars
Review of The Kuta Beach Heritage Hotel Bali - Managed by Accor

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The Kuta Beach Heritage Hotel Bali - Managed by Accor
5.0 of 5 Hotel   |   Jl. Pantai Kuta, Br. Pande Mas Kuta, Kuta, Bali 80361, Indonesia (Formerly Kuta Beach Heritage Hotel)   |  
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Ranked #20 of 181 Hotels in Kuta
Sydney, Australia
Top Contributor
104 reviews 104 reviews
56 hotel reviews
Reviews in 49 cities Reviews in 49 cities
37 helpful votes 37 helpful votes
“Refurbished - only okay”
3 of 5 stars Reviewed March 26, 2013

This hotel has been recently refurbished and there wasn't much atmosphere there. The rooms are nice, the staff are excellent but the hotel just lacks a bit of buzz that Bali has. I understand that the hotel is still in the process of reopening, could be different.

  • Stayed March 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager T, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review, March 28, 2013
Dear AdventureLive,

Thank you for taking the time to write a review on your recent stay at The Kuta Beach Heritage Hotel Bali.

Glad to hear that you like our room and our service. I have noted your comments and have shared it with the entire team here.

We hope your stay is memorable and we look forward to welcoming you again on your next trip to Bali.

Best regards,
Robert Atlee
General Manager
The Kuta Beach Heritage Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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398 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Any
English first
London
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 25, 2013

Very very new hotel. The interior of the room is very unique and cozy. Stay there for 2 nights. Very strategic location. Just right infront of Kuta Beach. But there are still some renovation going on at the ground floor.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager T, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review, March 28, 2013
Dear HolsterUK_12,

Thank you for staying with us and leaving a review on Trip Advisor of your recent stay at The Kuta Beach Heritage Hotel Bali.

We are pleased that you love our interior room and I do apologize if there are some works on progress during your stay.

We hope your stay is memorable and we look forward to meeting you again in the near future.

Best regards,
Robert Atlee
General Manager
The Kuta Beach Heritage Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 17, 2013

Yes, the Hotel just opened the door for the guest. Love the design of hotel, luxury amenities and unique room setup. Really suitable for guest who bring the family or two for stay. Definitely will stay with this hotel again in my next trip to bali !

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager T, General Manager at The Kuta Beach Heritage Hotel Bali - Managed by Accor, responded to this review, March 25, 2013
Dear RichieRichRichie,

Thank you for taking the time to write a review on your recent stay at The Kuta Beach Heritage Hotel Bali.

We are pleased that you love the design of our room and enjoyed your stay with us.

I hope your stay was a memorable one and we are looking forward to welcoming you back soon in the near future.


Best regards,
Robert Atlee
General Manager
The Kuta Beach Heritage Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Kuta Beach Heritage Hotel Bali - Managed by Accor

Address: Jl. Pantai Kuta, Br. Pande Mas Kuta, Kuta, Bali 80361, Indonesia (Formerly Kuta Beach Heritage Hotel)
Phone Number:
Location: Indonesia > Bali > Kuta
Amenities:
Business Center with Internet Access
Hotel Style:
#10 Luxury Hotel in Kuta
#11 Family Hotel in Kuta
#11 Romantic Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Kuta Beach Heritage Hotel Bali - Managed by Accor 5*
Number of rooms: 168
Reservation Options:
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Also Known As:
The Kuta Beach Heritage Hotel Bali - Managed By Accor

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