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“Mediocre experience” 2 of 5 stars
Review of Ibis Styles Bali Kuta Circle

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Ibis Styles Bali Kuta Circle
3.0 of 5 Hotel   |   Jalan Bypass Ngurah Rai | Simpang Siur No.99, Kuta, Bali 80362, Indonesia   |  
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Ranked #59 of 190 Hotels in Kuta
Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
47 helpful votes 47 helpful votes
“Mediocre experience”
2 of 5 stars Reviewed April 24, 2014

Please take note that there are four ibis hotels in Bali and do not be like us, where we ended up at the wrong hotel and wasted time travelling to the hotel that we booked. There is Ibis Bali Kuta hotel and this is the "Circle" hotel, so remember to send to the right email to the right hotel when you request for airport transfer.

Our rooms were really comfortable but it was albeit dirty and dusty. House keeping needs to be improved, as towels had an unpleasant smell on them. We had the family room so the attic room was really comfortable, but besides a bed in the attic, there's no TV or any other furniture for entertainment.

The problem is the toilet, even when we are a group of friends (especially mixed gender), the open concept area was really surprising and it is something that we do not like at all. Other than that, the room was fine. The pool was good, but water may be a little dirty due to the filter of the pool. The gym had limited equipments and the threadmill keeps stopping suddenly and it was really dangerous.

We ordered food and room service and the food wasn't superb or amazing. The hotel breakfast has limited choices and it was really mostly oily and not appetizing. Location of the hotel to the main pub/clubs area can be a far distance. All in all, I wouldn't really come back to this hotel again.

Room Tip: Request for rooms on the higher floors because the pool can get really crowded and noisy.
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  • Stayed April 2014, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisstyleskuta, General Manager at Ibis Styles Bali Kuta Circle, responded to this review, April 24, 2014
Dear Value Guest ,

Thank you for staying at our hotel , we appreciate your feedback also some comments and we have already taken some notes of your messages to make the necessary improvement and correction . Once again It is our hope to be able to serve you better in your next visit in Bali

Joan MAMAHIT
General Manager
Ibis Styles Bali Kuta Circle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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323 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Jakarta
Top Contributor
101 reviews 101 reviews
41 hotel reviews
Reviews in 42 cities Reviews in 42 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed April 17, 2014

If you're on a budget but would like to treat your family a nice safe place, this is the one. For less than $60 I get a room with additional bed in the atic. Just beside it is a small mall and a convenient store in case you need to buy some small necessities. Room price includes full-range breakfast, and a nice swiming pool

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisstyleskuta, General Manager at Ibis Styles Bali Kuta Circle, responded to this review, April 18, 2014
Dear Value Guest ,

Thank you very much for your sharing feedback and best experience at our hotel. We are very glad to hear that you enjoyed our family room and all services . We are looking forward for your next stay in Bali

Sincerely ,

Joan MAMAHIT
General Manager
Ibis Styles Bali Kuta Circle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denpasar, Indonesia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 14, 2014

It's fun, as long as I stay on March 31 to April 1 when Nyepi. Full service hospitality and they has complete supporting facilities so that guests do not get bored during Nyepi.
My daughter is 5 years old and also very happy with the existing playground.
When my daughter was trouble with a buffet menu, supervisors restaurant offers several menu options for her personally.
Thank you to Ibis

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisstyleskuta, General Manager at Ibis Styles Bali Kuta Circle, responded to this review, April 15, 2014
Dear Value Guest ,

We are very happy to know that you had a pleasant stay with us during Nyepi period and we do thank you as well for sharing your experience and very glad to read that during your stay , you enjoyed our hotel's location , facilities and all services. However we are indeed looking forward to welcoming you gain very soon

Sincerely,

Joan MAMAHIT
General Manager
Ibis Styles Bali Kuta Circle
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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 12, 2014

Small rooms, very inconvenient toilets in the room, nice pool averaged breakfast. Good for few days, especially if you buy stuff in the mall and the shops around the hotel.
good staff very helpful and nice, they will give you free water bottles all the time.

Room Tip: do not take the rooms next to the pool that area is very noise
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  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisstyleskuta, General Manager at Ibis Styles Bali Kuta Circle, responded to this review, April 15, 2014
Dear Value Guest ,

I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously maintain the quality of our services. Thank you again for your precious comment and we wish your next visit to Bali will be as pleasant as the previous one

Sincerely ,

Joan MAMAHIT
General Manager
Ibis Styles Bali Kuta Circle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Top Contributor
52 reviews 52 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed April 9, 2014 via mobile

We stayed 2 nights in Ibis style. Hotel looks new. Room is clean. Breakfast is sufficient and there is a variety of spread. Hotel provides a complimentary 15mins massage and it was really good. Hotel also provides free shutter to kuta beach.
This hotel is located next to a hypermart and dfs bali. It is also within walking distance to many factory outlets.
Overall, we enjoyed our stayed. I will be back next yr.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisstyleskuta, General Manager at Ibis Styles Bali Kuta Circle, responded to this review, April 9, 2014
Dear Value Guest ,

Thank you for sharing great experience at our hotel. And very glad that you enjoyed with our all facilities and services. We are looking forward for your next visit to Bali

Sincerely

Joan MAMAHIT
General Manager
Ibis Styles Bali Kuta Circle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 4, 2014

I was staying at Family Room type which is pretty decent size for 3 people. I love the bathroom area which is spacious with rain shower, cupboard, dressing area, and water closet at other side. King size bed which is very comfort, and there's a sofa bed as additional. The pool was great, and it is on the upper side of the restaurant with some glass-through, so you can see what's on down side vice versa. They have small gym right before the swimming pool with some equipment, which is still comfort to use up to for person, i guess. The breakfast wasn't the great thing, with same menus every repeating days.
I think this is a decent place compare to its price. I enjoyed my self during my stay. And so my family. The hotel have a catchy interior design.

Room Tip: Other room except the Family Room type are just by the pool side (which definitely have a view). So...
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisstyleskuta, General Manager at Ibis Styles Bali Kuta Circle, responded to this review, April 4, 2014
Dear Value Guest ,

Thank you for taking time to share your comments with us . We are very happy that you had a pleasant stay with us and we do thank you as well for sharing your great experience. Looking forward to welcome you back at Ibis Styles Bali Kuta Circle.

Sincerely ,

Joan MAMAHIT
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kuwait
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 1, 2014

The rooms are good and well maintained. The hotel in general is clean.

However I found the bathroom designs weird. They bathrooms are very close to the beds. And then they are having glass doors which are transparent from the top and bottom, no locks, was always ajar bit and were not closed to the ceiling (so not sound proof)

Especially since this was the duplex room meant for friends or family. So you definitely don't want the bathroom where it is open and transparent from the steps. And a toilet where the whole room can hear you :)

The breakfast was decent. However the front desk was always understaffed and quite inefficient.

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisstyleskuta, General Manager at Ibis Styles Bali Kuta Circle, responded to this review, April 2, 2014
Dear Value Guest ,

Thank you for staying at our hotel , we appreciate your feedback and sharing experience. We have taken some notes of your comment to make necessary correction. And it is our wish to be able to welcome and serve you more better in your next traveling in Bali

Best Regards ,

Joan MAMAHIT
General Manager
Ibis Styles Bali Kuta Circle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Styles Bali Kuta Circle

Address: Jalan Bypass Ngurah Rai | Simpang Siur No.99, Kuta, Bali 80362, Indonesia
Phone Number:
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#27 Family Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Styles Bali Kuta Circle 3*
Number of rooms: 190
Official Description (provided by the hotel):
Located in the business area of Simpang Siur, ibis Styles Bali Kuta Circle is next to the Bali Galleria Shopping Mall and a mere 15 minutes from the Ngurah Rai International Airport. All 190 rooms and family suites come with modern interior design. The hotel also has an all day dining restaurant, a pool bar, a Kids club, a fitness center, a swimming pool, an internet corner, meeting rooms and a relaxing lounge. ibis Styles Bali Kuta Circle offers rates include breakfast and free wifi. ... more   less 
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Also Known As:
Ibis Styles Bali Kuta Circle

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