We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“5 nights in fontana .. clean and noisy hotel” 4 of 5 stars
Review of Fontana Hotel Bali

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Fontana Hotel Bali to your Saves list
Fontana Hotel Bali
4.0 of 5 Hotel   |   Jalan Dewi Sri 68, Legian, Kuta, Bali 80361, Indonesia   |  
Hotel amenities
Ranked #5 of 190 Hotels in Kuta
Certificate of Excellence 2014
1 review
1 helpful vote 1 helpful vote
“5 nights in fontana .. clean and noisy hotel”
4 of 5 stars Reviewed May 13, 2013

Nice clean new hotel and room. I spend 5 nights in the first floor. The second morning around 7.30 some noisy coming from the second floor exactly above our room.. confirmed that somebody clean the room and dragging something frequently. .. noisy stop after I complained three times..then the fourth morning around 8, noisy come again but this time from the employees laughing and talking really loud from the basement.. place where they can chatt and rest. Again, stop after I complained...

Since the wall really tin, suggested not to make embarrass sound from the room and higher floor is recommended.

Breakfast it's okay but the plate so dirty.

Lots of employees around the restaurant, really not nice considering only few guesses in the hotel.

Go back ? I prefer to choose other new hotel in bali.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagus B, Manager at Fontana Hotel Bali, responded to this review, May 16, 2013
Greetings adityabr,

Thank you for taking the time to share your valuable stay experience with us.

Your comments are great input to improving our product and service, do apology of the inconvenience during your stay. but trust that our uniqueness of product and service has amazed your stay.

We will look forward to welcoming you back with the improvement we made.


Regards,


Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

419 reviews from our community

Traveler rating
    225
    144
    39
    4
    7
See reviews for
83
153
35
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Setagaya-ku, Tokyo, Japan
1 review
4 of 5 stars Reviewed May 8, 2013

First time I stayed there with my friend.
This hotel is new one maybe opend at 2012?
Hotel is very clean and fashionable hotel. there is not traditional type but very modern.
If you prefer to stay modern hotel in bali, I think Fontana is very nice.
In side the room, there is not so big but it is enough to sleep and relax there.

All of front staff is very kind and helpful.
They speak in English very well and some staff can speak Japanese little bit.

I think hotel location is not so nice.
little bit far from Kuta area...
They have shuttle service, only for drop...
I think it is better to change drop and pick up service--

totally Fontana hotel is nice....
Hope I will stay there again:)

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagus B, Manager at Fontana Hotel Bali, responded to this review, May 8, 2013
Greetings asami1228,

Thank you for taking the time to share your valuable stay experience with us. We Love to hear that your recent stay was enjoyable, will definitely share with the team as they will be delighted to have enhanced your stay.

We understand that most of the tourist coming to Bali looking for leisure and Fontana support both leisure and business activities in Bali, for that Fontana provide accommodation in Kuta Area without having to fight the crowd. The Concept of Fontana Hotel Bali is providing an oasis in the central Kuta, which is nowadays familiar with crowd and busy situation where most of the tourist felt annoyed during their resting time. The shuttle service provide for drop and pick up, hence vehicles are not allowed to stop for more than 5 minutes in Legian area to minimize the traffic, thats why the pick up will be in the drop zone on the estimated timeframe.

Rest assured our hotel are strive to improve the product and service for our guest, trust that we will be able to welcome you back on another memorable experience.


Regards,


Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navi Mumbai, India
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 7, 2013

The hotel staff is very friendly and hospitable. We had a very pleasant experience the day before we were going to check out. The person in charge at the front desk assisted us very well. We were unaware of the fact that at the airport we would have to pay 1,50,000 Rp. per person on departure. So this person informed us about it and helped us out efficiently. The staff at the hotel in general always carried a smile on their face.
The food at the Porta Bella Restaurant is amazing especially when prepared by the executive Chef. Since we were vegetarians he went out of his way to customize our requirements. We really enjoyed the food out there. But when the same food was prepared by some other chef it was very bad. The unpleasant thing in this hotel were the MOSQUITOES. It really made our dining experience extremely unpleasant.
The variety of food served at the breakfast buffet is extremely limited for vegetarians. Upon request also no extra vegetarian food was served. We were so bored of eating the same one bread (eggless) that on last day we preferred to skip the breakfast. Cleanliness is not maintained in the breakfast area.
The room service is extremely unsatisfactory. The rooms, bathrooms are not cleaned properly. The bathroom amenities were changed only upon the request.
Please watch out before entering into the swimming pool. I got badly bruised because of the sharp edges in the pool.
The rooms are not sound proof. This was very much disturbing especially when the house keeping people are on their way to clean the rooms.
If you have budget constraints you can opt for this hotel. Otherwise there are many good hotels near the Kuta Beach with a excellent view. In a way you will also save on transportation and time.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagus B, Manager at Fontana Hotel Bali, responded to this review, May 7, 2013
Greetings Rajvi M,

Thank you for taking the time to share your valuable stay experience with us. Trust that one of the management team has communicate to you and solved the challenge on the spot. Your comment is the first comments in term of the cleanliness problem, thus any input are welcome for us to strive in improving our product and service.

Do apology for the some inconvenience experience during your stay, as for the mosquito trust you understand in the tropical country mosquito is one of the inhabitant bugs, our effort in preventing the mosquito is really intensive, but you may still found 1 or 2 in the tropical country as Bali. The food we served comes with several choices, starts from bakeries, salads, cereals, pancakes for the breakfast choices for the veggie, and as you mentioned that our menu of the restaurant is adjustable for every guest with special request subject to the availability.

Trust that we tried to provide best service for our guest, unfortunately our location wasn't suit for your interest. We understand that most of the tourist coming to Bali looking for leisure and Fontana support both leisure and business activities in Bali, for that Fontana provide accommodation in Kuta Area without having to fight the crowd. The Concept of Fontana Hotel Bali is providing an oasis in the central Kuta, which is nowadays familiar with crowd and busy situation where most of the tourist felt annoyed during their resting time.

Looking forward to welcome you back for the improvements we made.


Best Regards,


Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 4, 2013

This is surprisingly very good hotel. I arrived late, check-in was smooth, took few seconds, everything was well prepared in advance. Reception person was very helpful and informative. Room was nice, cosy and warm feeling. Finishes are good. Overall, I would say better than many five star branded hotels i have stayed before.

Keep up.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagus B, Manager at Fontana Hotel Bali, responded to this review, May 5, 2013
Greetings Suresh V,

Thank you for taking the time to share your valuable stay experience with us. We Love to hear that your recent stay was enjoyable, will definitely share with the team as they will be delighted to have enhanced your stay.

Our uniqueness is one of our strength in amaze our guest designed to accommodate a modern Balinese lifestyle experience in an elegant way, while we still maintaining the authentic feel of Balinese atmosphere and nature.

We will look forward to welcoming you back and amaze you with another memorable experience.

Best Regards,


Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta,Indonesia
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 3, 2013

Great hospitality from the staffs
Considered a very new hotel
Loved the room arrangement. It feels right in terms of size (and price..)
Check-in was a breeze as well as checkout.
You will need to checkout the gym as it is located on the top of their roof. It was quite a tranquility of its own when you exercise by yourself there since the gym was near their spa facility.
My daughter loved the pool. Since it was pretty quite when we were staying there, it will pretty much like our own private pool. Make no mistake that, as far as maintainance, pool size, it stands well compared to those in 5 star hotels.
Location was not exactly in the crowd area. However, this is what we love about this hotel. You can avoid the crowd for a while, when you can find one just 10 min by cab to the kuta beach.

They do have shuttles going to some points on a certain shedule.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagus B, Manager at Fontana Hotel Bali, responded to this review, May 5, 2013
Greetings Pak Michael,

Thank you for taking the time to share your valuable stay experience with us. We Love to hear that your recent stay was enjoyable, will definitely share with the team as they will be delighted to have enhanced your stay.

Our uniqueness is one of our strength in amaze our guest designed to accommodate a modern Balinese lifestyle experience in an elegant way, while we still maintaining the authentic feel of Balinese atmosphere and nature.

We will look forward to welcoming you back and amaze you with another memorable experience.

Regards,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darwin, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 1, 2013

Staff couldnt do enough for us. Always helpful and friendly.
Location is good and bad - its not on the beach and taxi's are needed to get to most places, but is close to Sunset Road so getting anywhere is as easy as it can be given Bali's unpredictable traffic. Never had to wait for a cab though and never more than AU$3 for Kuta/Legian/Seminyak. Very quiet also.
Best bed and pillows ever!
Breakfast buffet is not extensive but more than acceptable. Didnt eat at the restaurrant or cafe so no comment there.
Has a very nice ambience about the place.
Overall would defintiely consider staying again.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagus B, Manager at Fontana Hotel Bali, responded to this review, May 5, 2013
Greetings Veg71,

Thank you for taking the time to share your valuable stay experience with us. We Love to hear that your recent stay was enjoyable, will definitely share with the team as they will be delighted to have enhanced your stay.

Our uniqueness is one of our strength in amaze our guest designed to accommodate a modern Balinese lifestyle experience in an elegant way, while we still maintaining the authentic feel of Balinese atmosphere and nature. We understand that most of the tourist coming to Bali looking for leisure and Fontana support both leisure and business activities in Bali, for that Fontana provide accommodation in Kuta Area without having to fight the crowd.

Looking forward to welcome you back to Fontana Hotel Bali, where the experience of staying with us wont be the same as the others, and we will keep surprising our guest with our improving products and services.

Regards,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 22, 2013

I stayed at Fontana for 4D3N. I was amazed with the room, it was super comfy. After tiring days from the beach, it was so relaxing when we got back to the hotel. The toilet was very clean. The daily free snack, the free 15 minutes spa, and the welcome drink, though it seemed trivial things but it entertained us so much. The breakfast were also superb. The staff very friendly and helpful. Nothing I could complain about Fontana, except the location. If you want to go out around 9 AM and above, it will be no problem since they provide free shuttle service. For us, since we wanted to see the sunrise at the beach, then we need to take a taxi. It cost about $1,5 for one way. I suggest the hotel to provide the shuttle service earlier if it is possible for those who want to see the sunrise. Overall, I still give two thumbs up for Fontana.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagus B, Manager at Fontana Hotel Bali, responded to this review, April 25, 2013
Greetings sherwitme,

Thank you for taking the time to share your valuable stay experience with us. We Love to hear that your recent stay was enjoyable, will definitely share with the team as they will be delighted to have enhanced your stay.

Our uniqueness is one of our strength in amaze our guest designed to accommodate a modern Balinese lifestyle experience in an elegant way, while we still maintaining the authentic feel of Balinese atmosphere and nature.

We will look forward to welcoming you back and amaze you with another memorable experience.

Best Regards,


Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Fontana Hotel Bali? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fontana Hotel Bali

Address: Jalan Dewi Sri 68, Legian, Kuta, Bali 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Kuta
#3 Luxury Hotel in Kuta
#3 Family Hotel in Kuta
#5 Romantic Hotel in Kuta
#8 Business Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fontana Hotel Bali 4*
Number of rooms: 100
Official Description (provided by the hotel):
Fontana hotel offers an affordable Balinese lifestyle experience in an elegant way. A collaboration masterpiece by environmentalist architect Popo Danes and the formerSuper Potato Tokyo’s designer Nobuyuki Narabayashi,Fontana is uniquely designed to accommodate a modern lifestyle in Bali while maintaining the authentic feel of Balinese nature.Located right at the center of Kuta area, just one block away from Legian area, 20 minute away from the Ngurah Rai International airport, Fontana gives you an opportunity to experience the true Kuta without having to fight the crowd. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, HotelTravel.com, Orbitz, Cheap Tickets, Asiatravel.com Holdings, Despegar.com and Hotels.com so you can book your Fontana Hotel Bali reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fontana Hotel Bali Kuta

Owners: What's your side of the story?

If you own or manage Fontana Hotel Bali, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.