Staying here with friends for 10 days - March 2013. Yes we got a good deal with the travel agent flying Virgin, but disappointed the hotel has no atmosphere. The hotel is centrally located within walking distance to Kuta Square shopping, Discovery Mall and Waterbom Park. The hotel foyer looks impressive and inviting.
We have upgrade to pool view room on level 3, but no view of the beach. Perhaps stay on level 4 for a view of the beach. There is NO ACCESS to the beach from hotel either. There is a huge wall separating the hotel from the beach area. We love having a walk on the beach in the mornings, and we had to walk through the Art Market or the Green Garden Hotel. Rooms are clean, but could do with an update. King size beds, but mattress a little on the firm side. Pool view rooms are quiet, can't hear the traffic on the road. The bathroom has separate shower to the bath tub.
The breakfast is OK - it has enough of a variety to please all cultures. Although I was put off one morning to find 4 hairs in the mushrooms. The female staff member serving us for coffee or tea always remembers I have green tea and would bring it out to my table before I even ask her. All staff for that matter are very helpful. Well done.