FIRSTLY THE GOOD STUFF;
I had a stay booked from 20th to 28th of March. Booked as a sole traveller and all requests were met for the room. The Room was ample & simply furnished and the bath room clean a functional. The check-in process was smooth with no issues and after a long trip that was important. The room was a garden facing one. The little niggles were.....The bed needed stripping the next day as inexplicably there seemed to be level of fine sand in the bed. The fridge worked but a little underpowered I felt. The AC was in the same vein as the fridge but it was comfortable if the doors were kept shut and a key card left in the slot so the AC stayed on 24/7.
The Breakfast will not disappoint anyone as it was good quality, plentiful and varied to cover all tastes. The staff from start to finish wanted to please and were always attentive.
The main pool was physically clean and well maintained. But I was not sure about water quality as I ended up with an eye infection, a sore throat and sinuses from the first swim. This normally indicates poor bacterial quality. There seemed to be very little chlorine in the water which most will like, but may lead to problems as I encountered.
The Spa treatments were worth a visit. I had a back wax as the first treatment. The next day a 4 hand massage, the following days a facial and finally another 4 hand massage. The prices were very good and the girls did a cracking job. If I lived in Bali I'd visit the spa weekly!
THE LOW POINTS;
The hotel was quiet and not noisy at all for the area and all hotel functions did not intrude at all. So it was sad that some staff paid no notice to the do not disturb sign and kept knocking even when you did not answer, just to give you water or tooth brushes in my case. The hotel then offered me a beach view room to compensate, which was very welcome as I never asked for this. The AC was a different quality as had better control. Sadly though, on one day there was banging outside my door before 9am, that I thought someone was breaking into the next room! The workmen were taking a roof panel down out side. I felt they should have started work after the last call for breakfast at 10.30am to save the rude awakening! Another day a middle-aged Japanese looking gent banged loudly at my door at 5.30am. I reluctantly opened my door and must have given him such a withering WTF look, that me muttered 'so solly' and beat a hasty retreat....can't blame the hotel for that, but the lesson may be... possibly take your own do not disturb sign!
To conclude; Hotel - Kuta - avoids........
would I go back to that hotel? the answer is defiantly YES if staying in Kuta. I would take the beach view next time for sure as the balcony was far better than the garden view as it had a day bed on it too with a larger table. Kuta can be a tad tiring with constant intrusions from street sellers etc. As a lone traveller I found dark sun glasses and an Ipod/walkman great for deterring unwanted intrusions. It has to be said - If you are infirm or a wheel chair child buggy user you are going to struggle in Kuta. This is due to the pavement access as they are at least 10 inches high and very uneven/broken. Also the level of traffic is a danger as mopeds will appear out of openings across your path as paths are for whomever wants to use them, that includes mopeds, so best be fleet of foot! - food is generally good and the hawkers food 'halls are a good choice, but look at what % is going to be added to your meal as it can be as hight as 21% with tax and service charges. Balinese people as Indonesians are quite genial, so you'll feel quite safe. But be aware that as a foreigner you will be seen as their next pay packet. Simple rule is; you will be overcharged! to whatever they can get away with. So haggle like mad and walk on if the price looks to much or too cheap inversely. Don't expect correct change as the currency is such a high level (£1 = 14,300 rupiah that coins are worthless and might be rounded to nearest 500 rupiah
Other points of note: Alcohol is expensive as is cigarettes. The limit is 1ltr at customs. Expect to pay $25 US as entry visa and $15 as an exit fee at airport. Taxi to Kuta is a 'quoted' 150,000. I offered 100,000 which was accepted for a ten min ride. Fact - Bali is not as cheap as you might expect if compared to Thailand for instance, but will not tax the average pocket too much.
If you can swing to a better view, worth taking this option. Order taxi to airport from hotel. cos...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.