Stayed from the 8th to the 19th Jan after making booking some 10 months before through the hotel website. We had a family pool view confirmed but two days out from our departure some 10 months later were told that the hotel had overbooked and we would be allocated two deluxe rooms. This was unacceptable for us with young kids under 7 and after refusing this we were advised we would be allocated our original booking. Upon arrival we did not have our family pool view and were given a kid suite for two nights before our pool view room was available. This was extremely disappointing given the booking was made well in advance and the confirmation that our original booking stood. After moving into our family pool view room we enjoyed the room immensely. Although lacking privacy and yes at times noisy by the pool day and night for us it worked because our three kids who at anytime could wander in and out of the room through the balcony sliding door under our supervision form our sun lounge or balcony seat. This location and closeness to the pool for us was great, however for others wanting more privacy and quiet then a family pool view room may not be for you. Staff at hotel are excellent, friendly and welcoming. Obviously packed with Australians, especially West Australians the hotels pool is a hub of activity and noise, mainly from adults and not the many kids. The swim up bar is popular and hard to get a seat especially at happy hour where the crowd at the pool increases significantly. The hotel food was good, we ate a couple of times for dinner in the theme nights, not the greatest of of food but ok. Breakfast in H2O was good, the breakfast vouchers are worth it especially with young family so you don't have to trudge it looking for somewhere to eat. Variety is ok, kids were happy. Location great, out of the busy Kuta, but close enough to walk. A taxi would set you back 50c to a $1 to get into Kuta. One disappointing was the wifi. For those needing that the connection was slow and costly. Given the cost of the hotel and extras you pay for, it should be given complementary, can't see how that is hard to give to the guest. Great security and rooms clean and tidy. In summary, if you can put up with other Australian families who do get a bit rowdy and feral then you will enjoy your stay. For us as a family of 5 the room was perfect, the staff outstanding and a place that we will return to as it offers us the accommodation we require for 3 young children.
- Official Description (provided by the hotel):
- Bali Dynasty Resort is a premier beachside resort in South Kuta, renowned for its warm Balinese hospitality. The property offers six restaurants, five bars, three swimming pools, a comprehensive spa, exercise room, beach club, kids and teens club, meeting facilities and a complimentary Hospitality Lounge for those early arrivals and late departures.The unique layout allows for a subtle but effective division between the couples market and the family market. Couples can enjoy the famous Gracie Kelly's Irish Pub and relax at the adults-only Lazy Pool. Kids can enjoy the Kids Water Fun Zone and a 56-metre waterslide flowing into their own pool adjacent to which lies the Enchanted Garden Kids' Club. A wide variety of rooms catering to the family market are available, sleeping up to five people.The resort is conveniently located within ten minutes drive from the airport on the vibrant South Kuta Beach strip. It is within walking distance to the shopping centre and mall, art markets, Waterbom Park and an extensive choice of restaurants, nightspots and entertainment venues. Free Wi-Fi is available at Lobby area and restaurants and bars ... more less
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- Also Known As:
- Bali Dynasty Hotel Kuta
- Hotel Bali Dynasty
- Bali Dynasty Resort Kuta