We stayed 3 nights in this hotel. There are some good sides, but more minuses unfortunately. For the money we had to pay, we expected much better. Definitely NOT a 5-star hotel.

Good:
*Loved the pool, it was huge, although with no slide, our kid spent the whole day in it. No smelly water.
*The room size was good and bed comfortable. We had standard room with balcony.
*Direct beach access was good, no hawkers, only massage tables outside
*Closeness to airport as we had to leave quite early. We were not disturbed by the noise of planes at all during sleep time, our kid loved to watch the landing and taking off planes in the beach and pool side.
*No noise from neighbors, but it was low season.
*Liked the connecting rooms as we were 2 families traveling together. Very convenient.

Bad:
*Breakfast was not up to it, boring selection. Only one type of cheese and ham. Dry and weird tasty economy bacon, no fresh juice, limited selection of fruits, machine coffee (and when machine broke down, you could not get any) etcetc
*Breakfast and check in areas were too hot. I understand that these are open areas and cannot have air con, but then more fans should be placed.
*Rooms were not cleaned properly, maybe because we did not leave tip?? We had a mud pile on the floor one evening and there was mold in bathroom.
*Room was showing the signs of aging: no flat screen TV, cupboard doors could not be closed properly, bathtub was losing its cover paint.
*No free shuttle to airport even if it was just 1 km away. Taxi service poor as well, when we ordered a taxi, we were not even asked whether we want local or hotel taxi.
*Prices are sky high for food and drinks. On a good side I have to tell that the pizzas we ordered were huge and really good, although the waiting time was 45 minutes!!! There was basically no one eating in a restaurant, too slow service.
*Hotel premises too big and it is very hot to wander around during day time because not enough trees giving shade. Just walls around what makes it even hotter.
*Air con was too noisy, I woke up several times at night thinking it is raining heavily, but it was just air con working.
*Kids club was just a sad place, maybe it is meant for older kids as I saw some table games and TVs around, but our 5 y old had nothing to do there. Dark room, practically no toys, no other kids around.

So I would not recommend this hotel. The good pool itself is not enough to make staying there worthwhile.

We arrived at 10.30pm and had to leave early in the morning but the room was delightful. It was a villa with a balcony. The beds were great. The resort is huge and we were taken by electric cart. It has lush gardens and it was raining when we arrived. It cooled it down.The breakfast was impressive. The dining room faces the beach. It was expensive though.

Hi everyone my family are regulars at the Patra ,I can't recommend it enough we stay in a delux suite,it is always clean,the staff are friendly and will go out of there way to make your stay absolutely unforgettable , the pools are huge and beautifully maintained the service is prompt and friendly ,do yourself a favour and Stay at the Patra next time you are in Bali

Friendly, professional staff; great service; big rooms; luxurious pools;

Choose your standard - private villa or standard hotel.

You should be able to find what you want at the Patra.

I use the Patra regularly for my business travel and have yet to be disappointed. From the Execs to the all important staff we always receive great service here.

Plus, it's by the beach and away from the madding crowd.

Great for plane spotters too!