It was my first time in Bali and I chose to stay here for 2N. Before reaching the hotel, my friend and I had such a long list on what to do in Bali. However, we changed our mind when we reached the hotel.
It seems that this hotel is the first hard rock hotel in Asia, so it is quite an old hotel. But then, it is well kept and maintained. We took the deluxe premium room. The view wasn't that great but the room was superb. I really love the smell of the shampoo and soaps.
We had the privilege to use the chill out pool. If you are the kind who prefer some privacy, then you will have all the privacy you want by hanging out at the chill out pool than the main pool of the hotel. As for us, we prefer the main pool since it is extremely huge and more facilities provided there. I really love the sandy pool. You do feel like you are at the beach. Despite Kuta beach is just the opposite of the hotel, you would prefer to spend your time and day at the pool than going to Kuta beach. You should try the HRC Nachos. It is delicious!!!
The staffs are very friendly and speak very good English. I realised that this hotel employs more male staffs than female staffs. Throughout our stay, we found that the male staffs are more keen to assist you as compare to the female staffs. For an example, upon check-in, we were not informed that we were entitled for various discounts at the relevant places around the hotel. The said female staff should just inform us on that but instead, she just gave us the room key and told us that she had placed the deposit for the room with our credit card. Just ensure that you check the coupons given to you upon check-in since the discounts were very good. At night, we wanted to go to Legian and only 1 male staff was at the reception. We wanted to know about the distant from the hotel to Legian and this male staff was extremely nice and helpful. He told us on what we need to do, the pricing of the cab and bike and what we need to be aware etc other than our initial inquiry. I think the female staffs should be a little bit friendlier to the customers. They should learn from their male colleagues on this.
The center stage is another place where you must go. The live band starts earlier and finishes at 12-ish. It is quite warm in there but it is worth a visit at night.
The rock shop in the hotel sells very limited merchandises. If you really wanna shop, you should go to the rock shop next to Starbucks or next to hard rock cafe.
The only downside of the hotel is the breakfast. We were disappointed with the breakfast and we skipped the breakfast on the next day.
thank to the staffs, we really had a great time here. We will definitely come here again and will try other hard rock hotels in Asia. Thanks for the best hospitality!!!
Don't get the room with garden view. u will get the mosquitoes and all sorts of insects in your...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.