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“Good stay with friends” 4 of 5 stars
Review of Hard Rock Hotel Bali

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Hard Rock Hotel Bali
4.0 of 5 Hotel   |   Jalan Pantai | Banjar Pande Mas, Kuta, Bali 80361, Indonesia   |  
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Sweet Sixteen
Ranked #127 of 337 hotels in Kuta
Perth, Australia
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“Good stay with friends”
4 of 5 stars Reviewed November 16, 2012

Visited in October with 3 friends, the girl at checkin was so bubbly and friendly and was the same girl who checked us out. I didn't get her name but she was just lovely. The rooms were sufficient, beds comfortable and the tv worked well. The pool is the best part, its quite a long walk from most of the rooms but worth it. There are plenty of sun beds for everybody and cabanas for hire. The restaurant next to the pool was good and the service great although a little costly. The bar in the hotel charged Australian prices for drinks and the Hard Rock gift shop was also very expensive. The breakfast buffet was yummy with Western and Indonesian food and even had a cook who would make omelettes exactly how you wanted. We had a great time here but for Bali it isn't cheap.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 15, 2012

The hotel is located in the middle of the Kuta beach area, don't expect a quick journey to/from the place as the roads in the vicinity are frequently jammed with traffic. The hotel itself is very nice, service was great, lots of happy smiling & friendly staff. The room was large, comfortable and clean, as was the bathroom, although the fresh water from the taps is rather brackish (to be expected I guess given the location). Breakfast was certainly not a relaxing experience, its the one occasion when all the guests in what is a large hotel complex converge on one place - we were lucky in that we did not have to queue for a table, others as we left were not so lucky.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 15, 2012 via mobile

We are disappointed with our stay we had to ask twice for the children's beds to be made up, the air conditioner kept shutting off we had no toilet paper on two occasions and it was very moosey at 6-7 in the morning with yelling and noisy people.
The good staff were lovely and accomadating

  • Stayed November 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrnambool
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 14, 2012

We stayed at Hardrock for 10 days in a Premium Deluxe room. Our first 5 nights we had a room overlooking a run down vacant block that was used as a car park/playground/backyard for some locals that lived in run down shacks - we had booked a room with poolviews. This got the better of us and despite being assured by staff that it was a premium deluxe room we were eventially moved to what our request stated. This room was fantastic as were the staff in every area of the hotel. We left our husbands and kids at home but were very impressed by the kids club and all the daily activities arround the pool every . They had something on to keep all members of the family amused despite age.The food was great, happy hour at the poolbar was a must do and the pools themselves were better than anywhere else I have been. We were a little dissappointed with the poolside service compared to other hotels, it was basically non existant-only once did we ever get offered service let alone see anyone. Another small complaint was that in our accomodation package we had a daily turn down service - this only happened once in a 10 night stay which we felt was pretty poor. Overall it was a great place to stay but we payed a much higher nightly rate than most motels and thought they could probably improve alot in those little things that we would expect in the better motels of Kuta.

Room Tip: Make sure you request a room with poolviews.
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Petaling Jaya, Malaysia
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 14, 2012

A great location to access the all nights busy kuta area. But you can hear the music coming from centerstage up to 1 morning. Unless you don't mind, you need to find another quiet place. Breakfast is nothing special.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
1 review
5 of 5 stars Reviewed November 14, 2012 via mobile

Stayed for 4 days in Nov, fantastic and friendly service especially at the front desk. In general very friendly staff that make you feel at home.

My bookings were done by Jethmalchoice Travel, they took take of all my requests and needs from start to end,Great work Mr.Motti.

Tanwani Family.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
4 of 5 stars Reviewed November 12, 2012 via mobile

i very satisfied with this hotel accomodation.. because the location truly remarkable at tourist place and the people also are friendly.. really hope in future i can visit this hotel again.. hard rock hotel keeping on rocking, yeahh..

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hard Rock Hotel Bali

Also Known As:
Hard Rock Kuta
Hard Rock Hotel Bali Kuta
Address: Jalan Pantai | Banjar Pande Mas, Kuta, Bali 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#18 Spa Hotel in Kuta
#42 On the Beach Hotel in Kuta
#71 Luxury Hotel in Kuta
#79 Family Hotel in Kuta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel Bali 4*
Official Description (provided by the hotel):
Sprawling across three hectares of pristine tropical property, Hard Rock Hotel Bali is located in Kuta, the heart of Bali's famous entertainment and shopping district. Hard Rock Hotel Bali is Asia's first Hard Rock Hotel and the leading entertainment hotel in Bali features 418 tribute rooms, luxury and deluxe suites reflect the glory and legends of Rock 'n' Roll , alongside six cutting edge food and beverage outlets. Additional features include Lil' Rock - Kids Club, TABU Family Entertainment Center, Rock Spa, Body Rock fitness center and a Rock Shop - Hard Rock Merchandise Store. Hard Rock Hotel Bali is a proud Emerald winner of Tri Hita Karana Tourism Award 2013. ... more   less 
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