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“Perfect Transit Hotel” 4 of 5 stars
Review of Quest Hotel Kuta

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Quest Hotel Kuta
3.5 of 5 Hotel   |   Jl. Kediri No. 9 Tuban, Kuta, Bali 80361, Indonesia (Formerly Quest Hotel Tuban)   |  
Hotel amenities
Ranked #31 of 175 Hotels in Kuta
Australia
Senior Contributor
45 reviews 45 reviews
36 hotel reviews
Reviews in 32 cities Reviews in 32 cities
58 helpful votes 58 helpful votes
“Perfect Transit Hotel”
4 of 5 stars Reviewed May 28, 2014 via mobile

This is the 3rd time we've stayed here overnight while waiting for an early morning flight out of Bali & it never disappointment. Pick up & drop off are included in the price & they are always there to greet you even if your flight is delayed. Check in & out are super efficient, greatly appreciated when you arrive close to midnight. Rooms are clean comfortable & well appointed. Breakfast is a treat. We will be staying here again.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest Hotel T, General Manager at Quest Hotel Kuta, responded to this review, June 3, 2014
Dear Mr/s Sunaks,

First of all, thank you to always stay with us during your transit in Bali

Really happy to see that our service and facilities were satisfying your moment with us in Quest Hotel Kuta. Always expect to meet you on your next coming to our hotel.

Thank you and best regards,


I Gede Nyoman Sapta Adi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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198 reviews from our community

Traveler rating
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    86
    29
    4
    3
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Buderim, Australia
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 27, 2014

Lovely little hotel, staff were exceptionally nice, rooms were pleasantly furnished. Free airport transfer was provided and the driver was so personable and friendly.

We did not stay overnight but used this room for the day prior to our flight home.

We would definitely book to stay here again!!!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest Hotel T, General Manager at Quest Hotel Kuta, responded to this review, June 3, 2014
Dear Mr/s Neils Girl,

First of all thank you for choosing our hotel during your short visit in Bali

Feel happy to serve you during your time in our hotel and glad to know that you were satisfied with our service and facilities.

Will pass your comments to our team, especially to those who served you directly

We do hope that we will have an opportunity to extend our service in the future

Thank you & best regard s,


I Gede Nyoman Sapta Adi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
86 reviews 86 reviews
33 hotel reviews
Reviews in 40 cities Reviews in 40 cities
198 helpful votes 198 helpful votes
4 of 5 stars Reviewed April 27, 2014

We stayed at Quest for one night as we had to be back at the airport early the next day to meet some friends before going up to Seminyak.

All the staff are very friendly and the airport transfers are very convenient. Breakfast was a good buffet with an egg station. It is a very well run 3* hotel.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
152 reviews 152 reviews
40 hotel reviews
Reviews in 54 cities Reviews in 54 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed March 30, 2014

this is new hotel, clean and tidy. It's just short 5-10min drive to airport. The hotel provides free transporation to airport. Also it has 3 shift shuttle bus to Discovery Mall during day time.

Room is not very large but well equipped. No much view as the hotel is hidden in old residential area while you can only see the crowded roofs even if you're on top floor. Air con and WIFI are good. sound-proof is not good so that you can eaisly hear anything in the corridor.

Reception is open without air-con, same as restaurant. But given the breeze, it's not very hot. Breakfast is included in room rate, not particular rich but sufficient to feed guests. Recommend its egg station.

Swimming pool is tiny and only children use in day time. They got SPA at top floor but not worth based on the price.

Service is good.

Room Tip: higher floor better.
See more room tips
  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest Hotel T, General Manager at Quest Hotel Kuta, responded to this review, April 4, 2014
Dear Singdong,

Thank you for taking the time to review our hotel on TripAdvisor. I’m sorry we did not exceed your expectations during your stay with us. We will review your comments on the Spa and breakfast to see if we can improve these areas in the future, however most of the guests are quite happy with both of these areas.
You are correct we are in a bit of a residential area but only minutes away from the airport and everything you could want in Kuta Bali.
Glad you enjoyed our Balinese service and the shuttle to the Malls nearby. I do hope you will give us another chance to exceed your expectations on your next visit to Bali.
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Perth, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2014

Everything very good (food, service, pool, staff- especially the manager Rohimin). Well situated.
Highly recommended for a lovely holiday. Beach and restaurants close by, with a short taxi trip to shopping in Kuta. We will definitely return.

Room Tip: Ground floor deluxe room with the pool outside the courtyard.
See more room tips
  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest Hotel T, General Manager at Quest Hotel Kuta, responded to this review, March 28, 2014
Wow thank you so much for your kind words and recommendation.I’ve passed your compliments to our FB Manager,Rohimin. Our room sizes range from 28 sqm to 113sqm.Perhaps during your next visit you might like to try one of our suites? We have one with its own Jacuzzi as well.
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Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 10, 2014

We got in late from airport and thankful only short drive to hotel.

As very late , about 10 prostitutes sat at reception which was initially off putting with our young daughter with us. They were friendly enough and the hotel staff were very helpful too.

Room was simple but comfy bed. Breakfast in morning very good too. Big television in room too.

Overall great value for money and like I said the couple of things is they ensure all rubbish taken away that guest leave around the corridors and also they should not allow the prostitutes sit on their reception area couches.

Stayed March 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest Hotel T, General Manager at Quest Hotel Kuta, responded to this review, March 23, 2014
Thank you for your kind words on our staff, bed, breakfast and input.Also glad to hear that you think it is overall great value of money stay with us. Regarding your presumption that 10 prostitutes sat at our reception when your checked in late, actually they were not prostitutes but our guests from Jakarta who were about to go out to hang out and enjoy the night life in Kuta.
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Makassar, Indonesia
Top Contributor
61 reviews 61 reviews
23 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 10, 2014

located on the kediri street tuban, 5 minutes drive to airport ngurah raih and also to the kuta beach. it is easy to find street market culinary around the hotel. the breakfast it more than expected for a business hotel.

  • Stayed February 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest Hotel T, General Manager at Quest Hotel Kuta, responded to this review, March 23, 2014
Thank you for your good comment on our breakfast. We also have Spa room treatment on our 6 floor, maybe you would like to try one of our treatments on your next stay.
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Additional Information about Quest Hotel Kuta

Address: Jl. Kediri No. 9 Tuban, Kuta, Bali 80361, Indonesia (Formerly Quest Hotel Tuban)
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#9 Business Hotel in Kuta
#19 Spa Hotel in Kuta
#24 Romantic Hotel in Kuta
#30 Family Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Quest Hotel Kuta 3.5*
Official Description (provided by the hotel):
Hotel with 95 cool, clean, and comfy rooms & suites. The Quest Tuban imaginatively designed with a modern sophistication & contemporary chic. All rooms & suites are welcoming & practical offering an exceptional combination of style & function outfitted for a luxurious escape, but equipped to please the must discorning traveler ... more   less 
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Also Known As:
Quest Hotel Kuta Bali

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