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“Pleasant stay at Quest Hotel Tuban” 4 of 5 stars
Review of Quest Hotel Kuta

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Quest Hotel Kuta
3.5 of 5 Hotel   |   Jl. Kediri No. 9 Tuban, Kuta, Bali 80361, Indonesia (Formerly Quest Hotel Tuban)   |  
Hotel amenities
Ranked #65 of 198 Hotels in Kuta
Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Pleasant stay at Quest Hotel Tuban”
4 of 5 stars Reviewed October 29, 2012

though the hotel room is not too big, but very comfortable to stay. the bedroom and bathroom is clean. the hospitality of the hotel staff also very good.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Raja Kamar

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest Hotel T, Manager at Quest Hotel Kuta, responded to this review, November 4, 2012
Glad to hear that you had a pleasant stay with us during your visit to Bali. Our room sizes range from 28 sqm
to 113sqm. Perhaps during your next visit you might like to try one of our suites? We have one with its own
Jacuzzi as well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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261 reviews from our community

Traveler rating
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    46
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Russian first
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English first
Denpasar, Indonesia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 23, 2012

Stay for a week for a holiday in Bali with my family.The hotel is close to the airport and souvenir shop like Joger and Khrisna.The room was clean and had a great sleep.The staff are very friendly and helpful.The food is good and the hotel provides shuttle to discovery mall.Stay at room #107 with balcony and facing the public pool (really recommended).

Really enjoy our stay and will be back soon for our next holiday...

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 23, 2012

I stayed at the Quest Tuban for 2 nights. I had previously been there in August and had enjoyed my stay there. The room was nice and the buffet breakfast was very good but the best feature was the willingness of the staff to do whatever it took to make my stay really great. I was impressed with Rini and Chris. Pogo was exceptionally friendly and helpful and really went the extra mile to address my needs. Thank you to all the staff at the Quest for making my stay a great one.

Room Tip: Rooms on the west (street) side can be noisy. Showers could use a hot water regulator.
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indonesia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 17, 2012

Actually, I didn't have the time to really experience the hotel as I had to catch the earliest flight the next morning. But the very brief stay there was really an enjoyable experience. Staff were all nice and friendly, offering good service including free transport to airport. The hotel and the room were very clean. Another good thing is that near the hotel there's a 24-hr-store where you can purchase snacks & Tshirts for friends & family at home. This is the hotel to stay if you need to be close to the airport. I want to try the other Quest at Kuta, but I'm also happy to stay at Tuban again whether or not there's a plane to rush to.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medan
Level Contributor
86 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed October 15, 2012

I stayed four nights in this hotel. It is quite near to the airport and I would say it is an airport hotel as some cabin crews stay in this hotel. The hotel is just 5 minutes drive from the airport and the hotel provides free shuttle to the hotel (need to provide your flight details while making the reservation). This hotel is in the residential area. Please note that Kuta beach is 20 - 30 minutes walk from the compound (depend on the speed). The hotel provides 3 scheduled free shuttle to Discovery Mall at Kuta. Surrounding the hotel there are some small restaurants and minimarket. The room is spacious and clean, it is bright and every room has a balcony. The bathroom is clean but shower power is weak. There is a small swimming pool that is not tempting at all. No music lounge and the lobby area is an open concept without any air condition. The negative side is the breakfast, the choice is limited and the taste is poor. The hotel was built in a small area and has only one small courtyard just in front of the hotel. The parking area is quite small. Going to the city center (Kuta area) is easy as a lot of taxi passing by or if you prefer to walk it is not recommended especially at night because it is dark and the pavement is uneven. Overall,this is a good hotel, reasonable price and clean.

Room Tip: Choose the room facing the front road although is will be nosiy but at least you are not facing some...
See more room tips
  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 9, 2012 via mobile

My partner and I stayed here for 10 days. I organised free airport pick up via email a few days before we arrived. Received confirmation the very next day. Driver (Ardie) was on time and very friendly considering it was 2am in the morning.

Hotel is only about 10mins drive from the airport. Welcome drinks very refreshing - again front counter staff happy to greet us with a smile. Our room was clean and cosy. Nice big shower/bathroom. Tv with international channels, aircon, safe, and a fridge.

Buffet breakfast delicious!! Can not complain. A la Cart menu for lunch/dinner very nice as well. Our last few nights we bought dinner from the local stalls outside the hotel. (yummy khan baka)

Room service excellent. They made an effort to meet all out needs. For example I was after an adapter to charge my phone. They didn't have one at the time, but the very next day when they cleaned our room there was one sitting on our desk :)

Free shuttles to and from the hotel to discovery mall very day. If you waive your own taxi from the street outside of the hotel (blue bird with a metre) cab fares to kuta or legian only $1-3 at the most.

Swimming pool - I enjoyed this hotel very much as it was not too packed and my partner and I pretty much had the pool and swim up bar to ourselves most of the time. They were only licenced to sell beer - fine with us as the local supermarket pepitos sold alcohol and other condiments so it wasn't really a problem :)

Spa/massage treatment on the 6th floor - The girls were very friendly/chatty. Prices are double what u would expect to pay but it was worth it.

The best thing about this hotel was the staff. They made our stay very enjoyable. They would go out of their way to make you happy. One person I have to mention was Rohimini (floor supervisor). Our first day we were there, we needed to change some cash to Bali money and get some cigarettes - he went out of his way to make this happen. Most mornings at breakfast he would make conversation and recommend fun activities to do. At the end of our stay we bought some local dinner, he let us eat in the dinning area - this hotel is very lucky to have him.

I would definitely stay at this hotel again. Recommend to all my friends. Maybe next trip to Bali bring our whole family to stay at Quest Hotel Turban.

Thank you to all the staff. Ardie also one to mention - always happy to help with a friendly smile.

Maybe one recommendation. They needed a tourist information that can help organise tours/activities for the people staying at the hotel.

Hopefully they remember us next time we stay :)

Debs and Pisa x

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quest Hotel T, Manager at Quest Hotel Kuta, responded to this review, October 15, 2012
Glad to hear that you had a good experience during your stay with us. We will extend your kind comment to both of our staff, Ardi and Rohimin.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
melbourne
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed October 3, 2012

We were here for a week for a wedding in september and venue was great. Ive been to bali before and although this accom was not like the last place i stayed at (Holiday inn resort) I had an amazing time.

We got a junior suite which gave us abit more room to move. Accomodation was great with view of the pool. about 10mins from the beach though. Had to taxi everywhere as I was not comfortable walking along the street in tuban.

PRO:
- Hotel offered free transfer which I think is great that they had their own purple cars. 7mins from international airport.
- Free fast wifi
- Free b/fast

CON:
- room service was a tad slow.. but good food
- massage was a tad expensive as you are able to get them much cheaper a few minute taxi rides away

MUST DO:
- Shop at discovery mall and kuta square
- Spoil yourself on a nice meal at the boardwalk restaurant at the beer garden resort
- Do a UBUD Village tour
- Get yourself a massage everyday!!!

Room Tip: go for the suites as it offers more room than the superior or deluxe...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quest Hotel Kuta

Address: Jl. Kediri No. 9 Tuban, Kuta, Bali 80361, Indonesia (Formerly Quest Hotel Tuban)
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#36 Spa Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Quest Hotel Kuta 3.5*
Number of rooms: 95
Official Description (provided by the hotel):
Hotel with 95 cool, clean, and comfy rooms & suites. The Quest Tuban imaginatively designed with a modern sophistication & contemporary chic. All rooms & suites are welcoming & practical offering an exceptional combination of style & function outfitted for a luxurious escape, but equipped to please the must discorning traveler ... more   less 
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Also Known As:
Quest Hotel Kuta Bali

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