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“Great hotel, book online not over the phone” 4 of 5 stars
Review of The Sunset Bali Hotel

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The Sunset Bali Hotel
3.5 of 5 Hotel   |   Jl. Dewi Sri no. 11a, Kuta, Bali 80361, Indonesia   |  
Hotel amenities
Ranked #30 of 190 Hotels in Kuta
Certificate of Excellence 2014
New York City, New York
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
“Great hotel, book online not over the phone”
4 of 5 stars Reviewed March 27, 2014

Amazing price for the quality of the hotel. It looks and operates like a very fancy hotel so the price is shocking but there are some stains on the floor which I guess comes with the price, but the rooms is still very clean. The pool also seemed fine to me, I never tried it but it appeared plenty large. Maybe people are referring to its depth? Although from what I could see it looked completely normal. I first called on the phone to book and they offered a "special price for me" which was over 3 times what the price on Agoda was so definitely book online. Also the restaurant is overpriced, but there are great warungs along the street.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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102 reviews from our community

Traveler rating
    37
    47
    16
    1
    1
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5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Any
English first
Bolton, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 25, 2014 via mobile

Stayed here for one week with my girlfriend and had a great time. Fantastic accommodation. We had room 202 which I would recommend others to choose. Very spacious room and poolside view on the balcony. The breakfast was good and the staff were excellent serving all of our needs with a smile on their faces. One night I left my phone in a taxi and the receptionists went out of their way to trace it back for me :) the pool is great and the hotel offers a free shuttle to some locations outside of kuta one way. Would love to stay here again but just one slight flawback - the location isn't near the main touristy areas of kuta any the roads are dangerous to walk on so taxis are necessary after the shuttle stops operating at 4pm. All in all a wonderful stay.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 16, 2014

We went into the hotel with the help of tripadvisor. The price listing was $22 on the list. But when we got there, the receptionist charged me with $100 instead. We showed her the tripadvisor price and she asked to book online instead.

Why would the hotel places a price they couldn't give? And the receptionist should have assist us, but instead she asked me to just walk aside and book online.

A big no no to this hotel, despite some of the good reviews posted here.

Stayed February 2014, traveled with family
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bali
Top Contributor
76 reviews 76 reviews
42 hotel reviews
Reviews in 13 cities Reviews in 13 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed January 28, 2014

Recently staying in The Sunset Bali Hotel with the family member for 2nights, it was pleasant staying experience. We booked 3 rooms at the same time (it was last minute booking anyway) we stay in room number 202, 409 and 408.

The staff was polite, friendly, helpful and full smile to the guest, good service. Breakfast in Garam merica restaurant, menu was interesting and so tasty.

The Room and bathroom so spacious, cleaning enough, good wifi connection in room or in lobby, bathroom provide with the standard amenities like shampoo, soap, bath foam, shower cap and dental kit. In wardrobe they provide 5 hanger, small fridge, complimentary 2 bottle water everyday, coffee, tea and sugar - which is normal.

I had good sleep, tv channel was OK, IDD Phone was OK, they also provide 24hours room service and laundry/dry cleaning service. Pool was great and shady by the some fresh plant surround that pool area also safe for the kids.

I stay in room #409 only there is a bad small coming in the bathroom, probably from the sink. It's a small things but little bit annoying, for the other rooms (408 and 202) it was OK.

Overall, this hotel is good enough, every penny you spend is worth it, good hotel, good location and affordable price as well with good quality for 3 star hotel type :) and I would like to recommend this hotel to anyone. Definitely will book again in the future :)

Room Tip: Choose room number #202, good location - not too noisy, pool view from the balcony, close to lobby h...
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed January 26, 2014

Stayed there for a night. I took with a friend a two bed room and we were not disappointed. The room was nice and tidy. Bath was also clean and modernly looking. The only downside is the distance to the beach, which I didnt mind. In any case I would strongly recommend this hotel.

Stayed January 2014, traveled with friends
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Medan
1 review
4 of 5 stars Reviewed January 19, 2014

I recently stayed at this hotel for 3 nights. The room is clean also the bathroom, buffet breakfast is good, the pool is okay and the staffs are very friendly. Maybe more space for parking could be an excellent addition to the hotel. Overall this hotel is recommended for travelers

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 31, 2013

We ended up staying longer than intended, rooms are spacious and comfortable, great quality tv and delicious room service (at almost all hours). Staff are very friendly and pool is great. Location isnt bad- close to local food shops and walking distance to shops and restaurants. You can easily find much cheaper places to stay in the area, but this is very good value for luxury standards.

Room Tip: Floor rooms have direct access to pool.
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  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Sunset Bali Hotel

Address: Jl. Dewi Sri no. 11a, Kuta, Bali 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Best Value Hotel in Kuta
#17 Romantic Hotel in Kuta
#20 Spa Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Sunset Bali Hotel 3.5*
Number of rooms: 77
Official Description (provided by the hotel):
Spacious Rooms, Strategic Location, Good Value Hotel.The Sunset Hotel offers a minimalist-concept boutique city hotel with a touch of luxury and elegance. We are strategically located at the heart of triangle of Kuta, Legian and Seminyak which provide easy access to district most popular attraction. ... more   less 
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Also Known As:
The Sunset Bali Hotel Kuta

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