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“Nice Hotel In Good Location” 4 of 5 stars
Review of Sun Island Hotel Kuta

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Sun Island Hotel Kuta
4.5 of 5 Hotel   |   Jl. Kartika Plaza 88, Kuta, Bali 80361, Indonesia   |  
Hotel amenities
Ranked #40 of 177 hotels in Kuta
Townsville, Australia
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“Nice Hotel In Good Location”
4 of 5 stars Reviewed March 24, 2013

This is a fairly new medium size hotel and the setting is nice. The buffet breakfast has a good selection of nice foods. Free internet available in the rooms and public areas and you are provided with a username and password which is good for 3 days, however you must keep logging back into the wifi but it works well. Service was prompt and efficient. Bathrooms are basic but modern and clean. I really did not like the window in the bathroom looking into the bedroom. There is a pull down blind but this blind is mounted quite a distance from the window so therefore this does not provide any privacy in the bathroom as the blind sits out about 4 inches from the window, very bad design. When I woke up in the morning my air conditioner was off, I am not sure if the hotel turns the air conditioners off during the night or whether it was just a glitch. I would be happy to stay at this hotel again and it is close to the airport, the beach and Discovery Mall.

Room Tip: A room overlooking the pool would be nice, maybe request a room that does not experience the hot aft...
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  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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Drouin, Australia
Top Contributor
61 reviews 61 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 23, 2013

We got this room through Wotif as a mystery room for 2 nights. We arrived late at night and were given a lovely drink whilst checking in. Our roon was on the 4th floor (they have a lift) and overlooking what I assume was a staff carpark and down to the beach. The only negative about this is that the room was very noisy at night.
Having said that, the room itself was very clean, nice bathroom and had everything we needed.
The bar fridge is empty which is great for putting what YOU want into it.
Great friendly staff and don't get me started on the breakfast. It was enourmous. Ive not seen that many choices in 5 star hotels.
Also has a fixed price store accross the road and another 1 minute walk down the road.

Room Tip: Maybe try a pool view room to avoid the noise from the carpark.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 22, 2013 via mobile

I stayed at Room 512 from 17 - 20 March 2013. Prior to my stay, I have email the hotel to request for double bed, high floor and early check in. The hotel fulfilled all my request. Front desk staff was very friendly and helpful. Check in was a breeze.

Room was great. Look like the pictures shown. Bright, clean and airy. My room overlook the pool. Toilet was also clean and tidy. I feel the tiles at the shower area is quite slippery when wet so really have to be careful.

I added a bed so the room became quite cramp.
Beds were super comfortable and many lights at the room so it wont be dim at night.

Overall it was a pleasant experience. If you are going to book a room near the pool, be prepared to face the noise.

The bad about the hotel. There were stains at the blanket. Not a pleasant sight and the towels looked old, not crispy clean and white type.

Breakfast was just so so, nothing to shout about. They should install blinds at the breakfast area cos some tables are facing the sun. How to enjoy the breakfast with the sun shining on your face??

Location was great, very near to Discovery Mall. Probably 5 mins walk.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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perth
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed March 21, 2013

Checking out tomorrow after 6 day stay, had awesome time, great pool access room. Comfy bed best ever slept in a hotel room. Great service attentive staff. Break included how ever did get a bit boring at end. Great just lazing round pool will be back.

Room Tip: Pool access great room comfy beds
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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SunIslandhotelkuta, Manager at Sun Island Hotel Kuta, responded to this review, April 8, 2013
Dear Sharont67,

Greetings from Sun Island Hotel Kuta!

We are glad to hear that you have a great time during your stay with us. We are also happy to inform that our menu buffet breakfast has changed each of day.

Looking forward to welcome you again in our lovely hotel.

Best Regards,
Leni Evanila
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bondi, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 20, 2013

i stayed here for my 21st birthday they hotel staff couldnt of been better made me a cake sung me a song, lovely.
the pool was nice, the breakfast was amazing every morning. the general food and drinks are a little expensive but they usaully are in hotels. The location is good if you want to be out of main kuta, although the traffic control can be heard from the rooms.
I would stay here again its fresh clean great staff and for what your paying its great!

Room Tip: deluxe pool view level 5
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria
Top Contributor
90 reviews 90 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed March 20, 2013

I hate writing negative reviews. The beds were comfortable and the rooms nice but the noise level was unbearable. I hardly slept a wink because of all the noise coming from the car park which belonged to the hotel next door. Staff coming and going, mopeds revving, as they are well entitled to do but I think the Sun Island should have thought about some double glazing.

Then to top it off on a noise level, two brothers (not Australian!) started an argument on their balcony, then moved it to the front of their room. It was on like Donkey Kong! But there were no security guards coming to sort it out. I had to scream at the security to get them to attend! And it was full on punching etc. All the levels are open so you can clearly see/hear from one level to the next. Security took the guys away, then let them back to their room because they had 'promised to behave'! Two minutes later they were at it again out on their balcony where the security couldn't get to them so fast. One boy even tried to throw his brother off the balcony! I know this sort of stuff can happen anywhere but it was the lack of action and apology to me (and others) that really riled me. The staff knew I was up all night because of these idiots and their lack of control, they should have rang the police when I asked them to the first time.

Room Tip: If you want a good night's sleep, go somewhere else.
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  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Top Contributor
51 reviews 51 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed March 19, 2013

SERVICE
They decorated the room for us, the honeymoon couple, which we kind of expected. What surprised us was they waited for us to be back that evening (obviously some frontdesk staff remembered our faces as we were stepping into the hotel lobby), and they came to our room and served a "Happy Honeymoon" cake, totally on the house!

LOCATION
Seriously convenient. 5min walk to each of these areas - the mall, the beach, Waterbom (water park), the arts market, many convenience marts, a whole stretch of inexpensive fine dining (~SGD30/person at a Jap fine dining restaurant nearby; it would cost well over SGD100/person in SG's standard!), etc....

BREAKFAST
Quite a spread, though it got pretty boring by the 5th morning as the spread is rather similar over the 5 days. Arrive early, because they don't have large serving trays and the food often gets swooped up when large (tour) groups are having breakfast there at the same time as you are.

NOISE
All rooms face the pool in the middle of the hotel. It is quite a pretty sight actually, but perhaps not architecturally wise since the noise from the middle hollow resounds throughout the hotel as sounds travel upwards! And though we called the front desk twice, the security only managed to get the party-goers to quieten down at around midnight.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sun Island Hotel Kuta

Address: Jl. Kartika Plaza 88, Kuta, Bali 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#17 Luxury Hotel in Kuta
#22 Romantic Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sun Island Hotel Kuta 4.5*
Official Description (provided by the hotel):
Sun Island Bali Group is pleased to introduce you to our latest establishment of property in Kuta area. Sun Island Boutique Hotel Kuta offers you its definite impeccable service through the 126 rooms and 8 suites, with a true service of 4 star luxurious hotel where sophisticated contemporary designs meet Balinese traditional architecture and inspire posh amenities. Located in the most strategic location in Kuta, 5 minutes from Ngurah Rai International Airport, 5 minutes walk to the famous sandy Kuta beach, Discovery Mall, Traditional Art market, Waterbom and many restaurants. ... more   less 
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Also Known As:
Sun Island Hotel Kuta Bali

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