I am laying in my room very upset and need to warn future guests. I am a mature lady and do not like confrontation or to complain. I am not fussy but this has been the worst hotel i have ever stayed with. The rooms look fantastic on the web and the reviews are glowing? We booked back in April and paid upfront for studio room with a pool view. We spent last night and most of today in a dungeon. Yes we had a window but it was a stone wall fully enclosed as a view and absolutely not one glimpse of daylight anywhere in the room. We were to be moved and then when the time came that was also messed up but we eventually got a room with daylight. The room stinks like cigars mixed with sewera ge and the view is all messy concrete construction but it is better than the black hole we were in. They told us the construction will only be noisy between 10 and 5 but here we are listening to it all...sawing hammering and more at 10.30 at night! Even the tv does not mask the racket. On the positive side the beds are very comfy. I am so disappointed and feel so ripped off, i wasn't expecting luxury but at least a night's sleep.
The pool is ok, the breakfast is ok, the gym is a couple of treadmills in a hallway, the wi.fi is a pain and you have to log in every 15 minutes. Airco n good. This has ruined my holiday and i can't wait to leave
- Official Description (provided by the hotel):
- Formerly Quest Hotel Kuta Central Park, Kuta Central Park Hotel is uniquely conceived to cater a warm yet desirable living experience amidst the dynamic Kuta area. Only 20 minutes away from Ngurah Rai International Airport, Kuta Central Park Hotel showcasing amazingly 223 sophisticated unit rooms, studios and suites perfect for leisure & business travelers. Exclusively blends the premium budget concept with smart and trendy inspiration, we constantly rewarding our valued guests an incomparable vacation in the island of Bali. ... more less
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- Also Known As:
- Kuta Central Park Hotel Bali