I was walking past and stopped by to check it out.
Seemed ok, comparing to the lot around Kuta.
I made an appointment to come back in a couple of hours.
Upon my return I was offered a cold drink, which was a nice gesture, however it was so sweet and full of sugar, which is unlikely to help with one's relaxation before treatments.
What I did not like, (and I see that I share this with a couple of other reviewers), was to be asked to pay the full amount BEFORE the treatments. I was surprised and I questioned the possibility of not liking the service, The reply was that I would be able to quit the massage after the first fifteen minutes... Really... after that little time one cannot tell how it will be.
I started with a foot spa, which was just ok... more appearance than quality I would say.
Then I was moved to a massage room (which like many places has just curtain dividers). There was a little safe, and the therapist kindly showed me how to use it.
The massage was very good... I wish I remembered her name for mention.
In the Kuta area, I was not lucky to find a spa for me...I did search for one with good reviews, but it had moved or anyway was not at the address.
If you happen to go to Ubud... please read my review on Ubud Wellness... Now, that was excellent.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 22, 2012
Dear eurasian73 of Boston, Massachusetts
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Thanks for reviewing your spa experience at Green Garden Spa recently.
The complimentary welcome drink upon your arrival was Indonesian Passion Fruit drink (it is locally called marquisa). I realize that the taste was not for everyone as it is very traditional to South East Asians. As from beginning of October, we will replace it with Black Current drink as a trial (hopefully it is more acceptable to westerner's palate).
Many spas in Kuta request for payment prior to commencing the spa treatments as with Green Garden Spa. Such requirement is predominantly more apparent to busy spas with various entrances while smaller spa places do not apply this because their entrance and exit are through 1 door only with their cashier located right next to the entrance/exit door. As comparison, you might notice that there are more than 1 gateways to/from Green Garden Spa and our cashier is located quite a distance from the entrance/exit ways. However, the main purpose for Green Garden to apply pre-payment is mainly for ensuring that patrons are taking the treatments as expected. Quite a number of times patrons only realized that they had different treatments after the payment was made. Since application of pre-payment, such problem never occurs as patrons will make the corrections before the mistake happens.
The feet cleansing ritual prior to your massage was not a foot spa; it was simply more for hygiene purpose. Its efforts and costing are not taken into your massage price at all. If a proper foot spa is required, Green Garden has a number of treatments specifically focused on your feet beauty such as Glowing Toes (which I recommend you to try on your next visit). Many of our repeat patrons claim that this particular treatment is their favorite.
Ubud ambiance and pace are very different from Kuta's as reflected in the respective spa places. Certainly the spa patrons have different expectations on the experience they wish to have. Some who prefer to stay in Ubud usually find Ubud spas more appealing than those who prefer to stay in Kuta and vise versa.
Your generous review for the massage you had at Green Garden being very good was much appreciated. I shall pass it on to the therapist who took care of you during your visit here. I am sure she will be delighted & proud for being reviewed so highly by a T/A Senior Contributor like yourself.
I hope the above sufficiently complement to your review and is informative to other T/A readers. In the meantime, Green Garden Spa is looking forward to be of service to you again on your next spa trip in Bali.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.