We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Average hotel, good service but bad facilities” 3 of 5 stars
Review of Lavender Luxury Villas & Spa Resort

Save Saved
You added Lavender Luxury Villas & Spa Resort to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Lavender Luxury Villas & Spa Resort
4.0 of 5 Resort   |   By Pass Ngurah Rai Street #7, Kuta, Bali 80361, Indonesia   |  
Hotel amenities
Ranked #144 of 176 hotels in Kuta
Bangkok, Thailand
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Average hotel, good service but bad facilities”
3 of 5 stars Reviewed July 26, 2012

One good thing about this hotel is the service. The staff was helpful and friendly but I and my friend got woken up for the room service one day at 8:30am!!!!! The room size is good with big balcony. The room would be perfect if everything worked well and doesnt look so old. I stayed there with 5 of my friends and the other 2 rooms' hot showers were not working. All in all, the room would worth the price if everything in the room works, think of the good hotel that goes old and they dont invest on replace the old ones with new stuff. But i would give credit to the service, beside from early housekeeping, I was happy with them all :) The location is about 15 - 20 minutes walking to kuta beach, it may sound far but there is markets, shops and restaurants all the way to the beach, so it's not that bad.

  • Stayed July 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

43 people have reviewed this hotel

Traveler rating
    6
    12
    6
    10
    9
See reviews for
8
17
3
1
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed July 12, 2012 via mobile

Situated by a very busy and congested highway road quite far away from happening streets of kuta.

Lobby of the main building and hotel, a bit dirty and unorganized. First feeling was " oh no!".

Everything, even the individual villas, are slightly run down.

Common areas, garden and swimming pool, are not nice which in many other hotels and resorts are beautiful.

we wouldn't go again.

  • Stayed July 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 1, 2012

not very close to the city of Kuta and it is on the main road...as its 5 min drive frm airport... The room was kinda old...

  • Stayed September 2011, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 23, 2012

We stayed at this hotel for two nights while we were vacationing in Bali January this year.This was the worst hotel experience ever for myself and my husband. The room that we have been allocated to was extremely smelly. The bathroom was awful, smelly and dirty. The shower head didn't work properly and no one has attended to our requests to get it fixed. Furthermore, the air-conditioner was not sufficient to cool the room and the room was quite noisy. The breakfast was pretty ordinary. It is not very close to the city of Kuta and it is on the main road which was busy all the time and you could hear traffic if you are staying at the main hotel building almost all night long.

Room Tip: Avoid this hotel at all cost!
See more room tips
  • Stayed January 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
China
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 11, 2012

First, the service at this hotel was great. I booked through Expedia and requested a baby crib- they had it in the room when we got there. They also allowed my children to eat at the breakfast buffet without having to pay extra. However, the facilities seemed past their prime- I'd rank it a 2 or maybe 3 star hotel. The breakfast buffet wasn't fancy, but was good- just don't expect a full western buffet. Most guests we saw were Asian and the hotel seems to cater to that market. The pool was great for the kids, but not super clean. Staff was friendly and helpful. The location isn't far from Kuta Beach on paper, but in reality it seems to take forever to get there because of all the one-way streets. All in all, not a bad place for the money, but I would never call it luxurious. If you need a cheap place to stay, it's ok, but if you're looking for a luxurious experience, look elsewhere.

Room Tip: Get the 2nd floor rooms- they have a balcony with outside access to the swimming pool.
See more room tips
  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaling Jaya, Malaysia
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 22, 2011

Our stay here was arranged by the tour company and we were here for 3 nights. The hotel staff are very pleasant and ever helpful but there were a few issues:
- toilet was not working well and needed fixing
- TV was having very poor reception on one of the days
- Breakfast/dinner restaurant is not within hotel itself, and is a 3 minute walk away
- there are no lifts, so if you get a high floor room, it's a bit of a walk (although 3 floors only, including ground floor)
- hotel is in town, not at the beachfront. There are lots of surf shops and mini market nearby
- wifi is only available in the lobby, not in rooms

The good points are that the rooms are big and clean, beds comfortable, good sized bathroom and decent, though limited breakfast buffet. Overall, an average place to stay.

Room Tip: If you can't climb stairs, try to pre-book a room on the ground floor, which are limited in numb...
See more room tips
  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 21, 2011

although on check in ordinary course, but they have nice rooms and a varied breakfast .. staff are friendly and fun ... we We Will back again .!!

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Lavender Luxury Villas & Spa Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lavender Luxury Villas & Spa Resort

Address: By Pass Ngurah Rai Street #7, Kuta, Bali 80361, Indonesia
Location: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Kuta
#30 Luxury Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lavender Luxury Villas & Spa Resort 4*
Official Description (provided by the hotel):
Lavender Luxury Resort & Spa, the luxurious and relaxing accommodations in the middle of downtown, just 10 minutes away from the Ngurah Rai International Airport, 5 minutes away from Kuta Beach and shopping arcades. 48 recently renovated guest rooms offer the comfort of superior first class International accommodation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Orbitz, Travelocity, HostelBookers, Tingo, BookingOdigeoWL, Venere, Hotels.com and HostelWorld so you can book your Lavender Luxury Villas & Spa Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lavender Luxury Villas Hotel Kuta
Lavender Luxury Villas And Spa Resort
Lavender Luxury Villas & Spa Resort Bali/Kuta

Owners: What's your side of the story?

If you own or manage Lavender Luxury Villas & Spa Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.