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“good resort but not with location” 3 of 5 stars
Review of Jimbaran Hills Resort & Spa

Jimbaran Hills Resort & Spa
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Jimbaran Hills Resort & Spa
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, Jimbaran, Bali, Indonesia   |  
Hotel amenities
Ranked #34 of 43 Hotels in Jimbaran
New York City, New York
Level Contributor
107 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
“good resort but not with location”
3 of 5 stars Reviewed August 31, 2010

i stayed at jimbaran hills resort with my family as a surprise gift from my dad who's a member of a holiday company and with much consideration (from pictures given that seem promising) we decided to book 6 nights in this hotel. we mainly did not think the location on first place cause previously we've never been to jimbaran area before so we decided to give it a try. arrived in bali airport at 8pm and finally took us at least 30mins from airport to reach the resort cause the taxi driver was not familiar with the area. it was remote, absolutely, since there's no life around the area (almost nothing). all i ever found was peaceful quiet yet i could hear crickets and mosquitoes voice. booked for 2 apart rooms and they made us wait for 15-20 mins despite i heard that it is ready for us. phew.

for the room, ok it was nice and decent. clean and comfortable bed although need an upgrade for the mattress, quite hard for me. tools and amenities for the kitchen was not complete, only kettle available and i had to talked twice to the housekeeping for the utensils.
for the facilities, we're staying at the one with big pool (not with the water slide) so i enjoyed it a lot. the pool was clean and quite comfy to swim though i did not use it that often mainly because i'd prefer to sunbath :p for the restaurant, it was okay.

now for the location. since i was new to jimbaran area so it was hard for me to go around by foot. i am not the kind of person who likes to go around by car/taxi so this was the downside of the resort. mind you that i stayed in this resort around 2005 so the area was not that busy and with the hilltop thing, it even made this one a bit creepy (lol). of course if you want a nice, good, comfortable, quiet place then this resort is the one for you though i guarantee even some other ppl will say 'it's too remote'. if you r the one who r looking for the busy Bali life then this one is not the perfect resort for you. thank God for the nice pool and cleanliness otherwise this will just go down and under.

i'll stay again in this place if it is for free - lol.. there's a lot other resorts/hotels in jimbaran area which are much better in location and surroundings.

  • Stayed July 2009, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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13 reviews from our community

Traveler rating
    3
    1
    5
    2
    2
See reviews for
4
4
Solo
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Business
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    2 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Russian first
  • Any
English first
a.c.t
1 review
5 of 5 stars Reviewed May 26, 2010

heep of fun for kids and familys heps of activitys like war games witch is the best thing there and free scuba lessons and a water slide oh and with the kid thing, kids aged 11-16 wold love it i went there when i was 12 and loved it

  • Stayed May 2008, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth,UK
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed March 9, 2009

We stayed at the resort as part of our honeymoon. As others have said before it is in the middle of nowhere however if you are after a peaceful break it may be for you. The resort was so quiet, staff were extremely friendly and helpful. The resort provided a shuttle bus service to the main tourist locations, for example Kuta, Nusa Dua, Jimbaran so you are not stranded. We enjoyed being able to plan and choose where we were going and we got to see more of the island staying somewhere just out of the way.

I would not return to this resort as I did feel that we could have experienced a little more being in a more accessible location however for pure relaxation and rest this resort might be perfect.

  • Stayed September 2008, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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strabane
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 3, 2008

Would not recommend this place to anyone .Remote , tired close to nothing .

Stayed September 2008
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Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 31, 2008

6 of us spent a week at Jimbaran Hills Resort, the resort was good and rooms great. I believe the resort was under new management which really showed in the lack of service and training to staff. For example our booking had been misplaced so we had to wait 1 hour to be booked in. Then the rooms were not as booked -this created an uncomfortable atmosphere for quite some time. No order we placed was ever correct, the balinese staff working there appeared to be intimidated by management. There were not enough staff to people staying there, plates etc sat for days waiting to be collected. It is definetly not the place to go if you want to experience the true Bali spirit. Lucky for us we had spent a week at Candi Dasa so had experienced the true Bali hospitality. I would not recommend any one to stay there under the current management regime.

  • Liked — Clean rooms and close to pool
  • Disliked — too far out and no quality service
  • Stayed May 2008, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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timaru nz
1 review
5 of 5 stars Reviewed March 5, 2008

my partner and i spent a week at this resort and really enjoyed it. the facilities were good the staff great and we found it very clean. Julie the manager was very friendly and helpful and couldnt do enough for us.We met two other couples one from Melbourne and the other from nz.we have kept in touch and are all meeting up again this year in july to enjoy another week at jimbaron hills resort.

  • Liked — we had a lovely clean room and the pools were great
  • Disliked — a little out of the way but cheap transport to kuta.
  • Stayed July 2007, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Hervey Bay, Australia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed November 15, 2007

Great place to chill out. Rooms are clean & comfortable, staff very friendly & helpful. Food @ the restaurant was reasonable & delicious. They have a great waterslide and 2 pools.
It is abit far from everything, but they do have a shuttle service everyday (except Saturday) that goes to different locations. Great place if you're looking for somewhere to relax . We really enjoyed it and so did the kids...would stay there again.

  • Liked — Service
  • Disliked — Distance from everything
  • Stayed November 2007, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jimbaran Hills Resort & Spa

Address: , Jimbaran, Bali, Indonesia
Location: Indonesia > Bali > Jimbaran
Hotel Style:
#15 Top resorts Hotel in Jimbaran
Number of rooms: 20
Also Known As:
Jimbaran Hills Hotel Jimbaran
Jimbaran Hills Resort And Spa
Jimbaran Hills Resort & Spa Bali

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