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“Oh the luxurious!!!” 5 of 5 stars
Review of Jamahal Private Resort & SPA

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Jamahal Private Resort & SPA
5.0 of 5 Resort   |   Jl. Uluwatu I, Jimbaran, Bali 80364, Indonesia   |  
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Hotel amenities
Special Offer
VIP Kiss - save min. 30%
Ranked #1 of 37 Hotels in Jimbaran
Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Oh the luxurious!!!”
5 of 5 stars Reviewed May 21, 2014

We will be back next year!

First time in Bali, we will return and be back to stay at this wonderful resort!
The staff are a pleasure to deal with, I love the Indonesian way of life.
We may never leave next time we come back, could you offer us a job! Hahaha

Thank you to the wonderful staff that assisted with us during a family emergency.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
makhijani, Guest Relations and Services Manager at Jamahal Private Resort & SPA, responded to this review, June 2, 2014
thank you for your lovely comment. we are very happy that you had a great time with us in bali. we look forward to welcoming you back for your second visit soon. by the way, we have forwarded your profile to our human resources…(smile).
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284 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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Germany
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 15, 2014

We did it again , 4th stay, and relaxed in this great Resort. Everything was excellent, the Villa,the Food,the Service.
Dita and the whole Team make the difference, it would not be fair to highlight Teammembers. in all Areas we got the perfect Service, from stay to stay it becomes better,.
Looking Forward to the next visit at frineds.
Thanks to the Jamahal Team . you gave Meggie and me the best Feeling ever.
See you soon.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
makhijani, Guest Relations and Services Manager at Jamahal Private Resort & SPA, responded to this review, May 29, 2014
wow…, we are flattered. thank you for honoring all our efforts and to choosing jamahal as your trusted “home away from home” over and over again. we have just received your new reservation and all are looking forward to welcoming you both back in october. thank you.
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Karachi, Pakistan
1 review
5 of 5 stars Reviewed May 11, 2014

Amazing place to be!!
(23 Jan - 27 Jan 2013)
Jamahal was the starting point of our honeymoon and my birthday surprises... such a beautiful resort and our villa was a dram villa...we had an upgrade to our package with "VIP-Kiss" package including free spa treatment... it was heaven,.. the place is so beautiful, service is impeccable, staff was very friendly and hospitable, food deserve high praise... All facilities were decent ... rooms and private pools were so well cleaned... they gave my husband his birthday surprise on the day when we had a checkout from there...
we had amazing and unforgettable memories of Jamahal... Definitely recommended to all and we wish to return to Jamahal any time in life!!!!

Room Tip: Rooms with private pool are more of fun!!
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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makhijani, Guest Relations and Services Manager at Jamahal Private Resort & SPA, responded to this review, May 15, 2014
thank you for choosing jamahal to experience and share your amazing honeymoon. we are pleased that you were enjoying our services and the special package. we will be very delighted to welcoming you back again.
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Sydney, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 24, 2014

This is our 2nd time at Jamahal and it is even better than the first. The people who work here are without exception the most courteous, and most thoughtful we have met during any previous travels.

Accommodation is top class - luxurious and built for Comfort and total relaxation. Our objective was to relax and wind down. The quiet and lush environment of Jamahal is perfect. It's tranquil and private.

I highly recommend the jamahal massage,

We ate on the beach and highly recommend Cuca and Balique.

Will return here a third time.

Room Tip: The pool suite rooms have a bit more space.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
makhijani, Guest Relations Manager at Jamahal Private Resort & SPA, responded to this review, May 2, 2014
dear elaine and owen

warm regards from all of us. we are happy that you have enjoyed your second stay with us as much as your first time. we appreciate of your recommendations especially of our fine spa treatments. as a small, luxury and romantic hotel we are focusing on a personalized guest service and always strive to achieving 100% a customer satisfaction and therefore we truly appreciate your confirmation.

we will be delighted to prepare your third stay for you which will be hopefully coming up soon…
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Airborne
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 16, 2014

Jamahal is a small, private cluster of beautifully appointed villas that are enhanced by 7-star customer service.

This gem of a boutique hideaway has a very improbable location off a busy street in Jimbaran. Only 15 min from the Denpasar Airport in Bali, when the taxi brought us to the gate my wife and I were a bit apprehensive. However once the gates open, the bustle of Jimbaran disappears and the staff go an extra mile to make your stay worthy of a Trip Advisor 5-star review.

After a welcome drink and a cold towel, the check-in is very quick and a very friendly and courteous Alim showed us to our villa while explaining the runnings of the place. What a wonderful surprise it was to be upgraded to a Pool Villa! Since we've mentioned that it was our honeymoon, the staff took initiative and along with the private plunge pool, to draw a bath for us filled with fresh cut flowers in the outdoor tub. Jazzy groove music played from the sound system when we entered and the bed was also strewn with flowers.

Breakfast is served in the villa at a time of your preference and you have to select from a variety of continental options plus eggs any style. While the breakfast might not be as extensive as you will find in bigger resorts, the fact that it's served in your private garden, by the pool, when you want it and cooked to order is more than satisfactory. Sometimes because of jet lag we would order breakfast ambitiously early, only not to be able to wake up in time. This didn't cause any problems, and the butlers Eka, Gun and others would still bring breakfast with a smile when we were ready.

The villa is very well appointed with an ipod player, TV/DVD and a daybed, a four-poster king-sized bed, and a spacious bathroom. Outside on one side is a toilet and a shower, along with a huge concrete bathtub that has a glass roof in case it rains. On the opposite side is a good size plunge pool and space for a dining table for two which we've permanently dragged out to the pool side to have our breakfasts there. We've also had dinner there once, which was very nice with an amazing desert.

The main pool is very romantic as well, surrounded by lush vegetation with two private shaded daybeds to lounge on as well as a shimmering waterfall. Even though there are maybe a dozen villas on property, you hardly even run into any other guests and we felt like the only people there even though the property was booked out. The staff address you by name, and are always on hand to offer any assistance.

A complimentary spa treatment was offered and we both chose the 45min full body massage. We were on beds side by side to each other and the two professional massage therapists administered the treatment. Although we've mostly enjoyed it, my shins and my wife's wrist hurt a bit after the treatment so when they ask you 'is the pressure ok?" perhaps that's the time to inform them to ease up a little.

On our second day we've asked Miss Iin at the reception to assist us with car rental, and within minutes she phoned back with a rate and had the car delivered to the property. Every time we headed out on an adventure, the staff would suggest to us places to see, places to miss, gave directions, drew maps and would stop traffic on the street to marshal us out onto the road.

The beach is located about 400m away from the hotel. The staff will drive you there in a courtesy car, or you can walk down a quiet alley to get there. This was the only disappointing aspect of our stay. Because the beach is public (like all Bali beaches) there's nothing to stop hoards of people from passing by the small beach club that Jamahal has set up there. While the service is nice with complementary fruit and inexpensive beer, at midafternoon, hundreds of school kids descent on the nearby shady area and play. The beach itself has quite a lot of plastic garbage in the shallow areas, and swimming is not pleasant. The added bonus is viewing arriving aircraft at the nearby airport.

However the beach is not all disappointment because just a 5min walk to the North is the famous Jimbaran Beach Seafood BBQ area. Each evening just before sunset, excellent fresh seafood is served on tables in the sand, and live music played by the resident band. Lia Café was recommended to us by Evelyn at Jamahal and it didn't disappoint. In fact we returned there two more times to get seconds of tuna, squid and crab.

After five nights at Jamahal we moved to Maya Ubud for a further four nights. Although that resort was much bigger, with a better location, and a similar size plunge pool and river valley view, we both reminisced our stay at Jamahal, and couldn't help but to compare the lacking service at Maya to the 7-star service of Jamahal.

Our last day on the island we've made arrangements to return the rental car at Jamahal, since it would be easier to find than the busy airport. Upon return we were treated like family coming back from abroad! Iin, Eka, Gun and the rest of the staff helped us with our luggage, seated us in the lounge, gave us cold towels, served us welcome drinks, and then listened with genuine interest to our stories from the Ubud stay. In the end we honestly did not want to leave Jamahal and had time allowed, would have stayed longer.

We would highly recommend Jamahal to couples who want to get away from it all, to relax and be pampered by the best hotel staff in the privacy of a villa so nice that one could live in it.

Room Tip: Room #7 (Singsiang) is a very nice pool villa that is located at the far corner of the property offe...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
makhijani, Guest Relations Manager at Jamahal Private Resort & SPA, responded to this review, April 19, 2014
dear maciek,

it was such a pleasure having you as our guests and we are proud and grateful to
share your experience with all our staff and departments.

although mostly wood and sea grass unfortunately there are also some
“less organic float some materials”. in jimbaran we are lucky to have this only on a
few days during the low season apparently from january till april. jimbaran beach
is for most the best beach in bali: fine sand, world famous fish cafes, mild currants
and breathtaking sunsets.

we truly look forward to welcoming you again.
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West Hollywood, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 9, 2014

To me, this is more of a 3.5 star place, but I give it 4 stars for the customer service. We had a pool II suite (Melati). We didn't actually use the pool because the way the hotel is shaped, you don't get sun by your pool. It's very private and enclosed, which is great, but there's no view to speak of and, like I said, the sun is blocked. The room itself was very clean and very nice. We were very comfortable in there. The bathroom is completely outdoors. I got used to it, but it's not my ideal. It's very hot and humid in Bali, so it's a little unpleasant using the bathroom in those conditions. Then you factor in the bugs. But it wasn't too bad. Not a deal breaker for me or my wife. Just not my preference. The hotel is small and doesn't really have a restaurant. There are a few tables in the lobby area, but meals are generally taken in the room. Breakfast was included, but it was more of a Continental-style as opposed to the anything-off-the-menu that we got at our other hotels. The Continental was good, though, and I was satisfied. Dinner was good as well, and they also had tea daily that would include some kind of dessert treat. They take pride in everything they do at the hotel and they go the extra mile to try and make you comfortable. But I think they do that in part because the hotel has limitations. Like I said, they don't have a restaurant so they have to deliver all the meals to your room. And while the hotel is very private, because they deliver all meals to your room, there's a feeling that the staff is constantly in your room -- which can undermine the privacy. Again, they are extremely nice and accommodating, but you can't just disappear off their radar for the day even if you wanted. Your doorbell will be ringing at some point during the day for something. They provide free wifi, but their provider went down at some point during our stay (not their fault) and then our wifi never really worked again. To their credit, they really tried to get it working again, but they couldn't. They ended up giving us two free hour-and-a-half massages because of it, which I thought was really nice and generous. They also gave us a gift of bath products upon checkout. Like I said, they are really committed to great customer service there. I would recommend them to couples staying in Jimbaran, despite their limitations and the fact that I think they're a little overpriced. They're just so nice there and they want you to have a positive experience.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
makhijani, Guest Relations Manager at Jamahal Private Resort & SPA, responded to this review, April 14, 2014
dear samuel,

thank you for your detailed feedback, your appreciation about our staff and services - and that you have enjoyed your stay with us. we do indeed give do our outmost to always go the extra mile for our guests. as you rightly point out jamahal is by no means a large hotel. we are a small boutique resort, and while some guests might want to choose a mainstream resort with a high number of rooms and certain facilities, we focus on privacy, personalized service and the balinese experience in our villas. the open-air bathrooms are a well-loved feature in many balinese villas, and additionally we do offer enclosed and airconditioned bathrooms also. our facilities are accurately described on our webpage.
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Singapore, Singapore
1 review
5 of 5 stars Reviewed April 3, 2014

This is really a gorgeous hotel!!! Both its service and the spa are the excellent one in Bali. We are sure we will come back to jamahal as soon as possible. During these four days in jamahal private resort we enjoyed every minute to stay in here, Since this is a precious opportunity for me to celebrate my mom to be a professor. I hope I could plan everything in this travel to be perfect, and no doubt all the staffs in jamahal private resort has given me a strong support to make this travel to be an memorable one. My mom keen on the spa in this hotel and also the food and cocktail. In one word, it is definitely a wise choice for me to choose Jamahal Private Resort & SPA.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
makhijani, Guest Relations Manager at Jamahal Private Resort & SPA, responded to this review, April 11, 2014
dear huanwen,

thank you for choosing us to celebrate of your mothers graduation. with great pleasure we have read your comment about how much you have enjoyed your stay our services, food and SPA.

we will forward your feedback to all our departments and look forward to welcoming you back at jamahal soon.
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Additional Information about Jamahal Private Resort & SPA

Address: Jl. Uluwatu I, Jimbaran, Bali 80364, Indonesia
Phone Number:
Location: Indonesia > Bali > Jimbaran
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Jimbaran
#1 On the Beach Hotel in Jimbaran
#1 Spa Hotel in Jimbaran
#1 Luxury Hotel in Jimbaran
#2 Romantic Hotel in Jimbaran
#8 Family Hotel in Jimbaran
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jamahal Private Resort & SPA 5*
Official Description (provided by the hotel):
In ancient sanskrit, "jamahal" means "precious time;" this small private estate has been transformed into one of Bali's best boutique resorts, a heaven for maximum 12 couples and honeymooners seeking precious time pampered by 70 attentive staff together. Private and cozy, jamahal is a splendid collection of ten suite villas and three villas. Structures and interiors artfully blend contemporary and traditional elements. Located in the center of former fishing village of jimbaran with a private beach club only 350 meters away from the resort. Definitely not a main stream resort but the place for a great service experience. ... more   less 
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Also Known As:
Jamahal Private Resort And Spa
Jamahal Private Resort & Spa Hotel Jimbaran
Jamahal Private Hotel
Jamahal Private Resort & SPA Bali/Jimbaran

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