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“The most amazing staff in Bali” 5 of 5 stars
Review of RIMBA Jimbaran Bali by AYANA

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RIMBA Jimbaran Bali by AYANA
Karang Mas Estate - Jalan Karang Mas, Jimbaran, Bali 80364, Indonesia   |  
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Hotel amenities
Ranked #3 of 38 Hotels in Jimbaran
Frankfurt, Germany
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“The most amazing staff in Bali”
5 of 5 stars Reviewed June 5, 2014

Driving from the airport to the hotel, we were already expected at the entrance of the hotel. The greeting after getting off the cab at Rimba was so warm and friendly, me and my girlfriend already wanted to cry. I'm not gonna spoil, just book the hotel and see it for yourself. I have never experienced so well trained, polite and friendly staff in my life. Ontop of this welcoming, the friendly host offered us a complimentary upgrade from Hillside to Bayview Room and we couldn't decline this generous offer. We had direct view onto the pool and this special paradise feeling came all over us. The room is beautiful, not the biggest in the world but designed with so much love to the detail, that you have so much so explore. Even the bathtub is so amazing and sparkly with gold. We could spend our entire holiday in the room, even the TV programs were so much fun to watch, since they had many channels not available in other resorts around Asia or Bali.
The pools and the entire scenery are amazing and the pool boys are super friendly even remembering our names. We became friends very quickly. Also Unique bar was nice and they have the same food and snacks like at the pool. We tried their mexican fish wraps, the summer roll and the Mangosteen Frappee. All very yummy, also the drink with strawberry and basil (forgot the name). Soooo good. Breakfast was also amazing. The staff at breakfast was friendly, but after experiencing so many other genuinely warm-hearted people, maybe the breakfast staff need a little upgrade in being warm and generous like all the other staff at Rimba.

Of course we didn't miss the chance to drive over to the Ayana and check out their pools and the stunning Kubu Beach with their one of a kind clifftop view. After showing my friends the pictures of the Kubu Beach they couldn't believe we been to this hidden spot on earth. And Rock Bar is also amazing, especially after skipping line, since we been hotel guests. Only the summer rolls at Rock Bar were a little boring with plain noodles and mango inside compared to the amazing summer rolls at the pool in Rimba. I even believe it's worth to book the hotel just to skip the line to the wonderful Rock Bar. But our most amazing experience during our visit to Ayana was the Kisik Restaurant. The food was not only amazing or watching the sunset, but also the hosts were amazing. Wina made our dining experience unforgettable. She is an expert on all levels of amazing, warm and excellent service.

My friend and me feel so special and lucky to have experienced this beautiful and stunning hotel. Not only the place looks amazing but also the staff is from another world. i could go on and on writing about our experience, lying at home here in my super comfortable Rimba bathrobe. Hehe, I have to admit that I took it so I will never forget my experience.

Thank you Rimba for this amazing stay in Bali. We will come again!!!!!

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RimbaJimbaranBali, Director of Food & Beverage at RIMBA Jimbaran Bali by AYANA, responded to this review, June 23, 2014
Dear ‘MarcellTravels’

Thank you very much for sharing your experience after staying at RIMBA Jimbaran Bali.

I am glad to read your wonderful experience at RIMBA and know that you also took advantage of our complimentary shuttle service to visit our private beach and the 15 dining venues across RIMBA and AYANA including Rock Bar and Kisik Restaurant.

I will share your note personally to Wina and the rest of the team who welcomed you so warmly and took such good care of you throughout your stay.

Again thank you and I look forward to welcoming you back in the near future.

Best regards,

Giordano Faggioli
Food & Beverage Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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330 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Surabaya, Indonesia
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 5, 2014 via mobile

I'm only writing the little shortcomings of this great resort.

1) The amenities are great, only the body lotion (I had checked for the expiration date and different rooms') smells expired/stinks badly.

2) Almost all of the standard rooms are only equipped with bath tub, very dangerous to get in and out, especially for elderly/pregnant women.

3) The food is terrible in RIMBA, if not value for money at all

4) The breakfast menu, if you have stayed more than 2 days become really fed up with the menu.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 4, 2014

Couldn't fault the service.

Pools are quieter than Ayana, which is a plus. Loved the pool rooms / cabanas. Hubby was devastated that he was too tall (and too old) for the waterslide.

Loved the breakfast- it was better than Padi restaurant.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 3, 2014

Beautiful place for perfect holiday.. Stay in here only for 2 nights during business trip, cant enjoy all the facilities since too busy, but the resort is amazing!! I've booked for 2 room for next month and this time with my family :) hope this time i get the room with no parking view and away from lift.. :)

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2014

Stayed at Rimba Jimbaran for 2 nights and it was the best experience ever! the service staff was super friendly and helpful. The room was big, clean and the toilet is super nice. Our room had the hillside view but there was some construction going on i think because there was a large area of construction ground. But the view is still great and in the mornings you can see little chickens going around, super cute. we had so much fun swimming in all 6 pools and the bar by the pool serves the super good chicken wings!!!!!! Staying at rimba jimbaran was good as we could take a mini shutter train/bus to ayana and enjoy ayana's facilities as well. Rock bar was amazingly beautiful!!!! The hotel made my trip an enjoyable one. i can literally just stay in the hotel and use its facilities the whole day and i won't feel bored at all. thank you rimba jimbaran for the great expierence!

Room Tip: i think any room is good. the room i stayed (hillview room) was nice and quiet.
See more room tips
  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RimbaJimbaranBali, Director of Food & Beverage at RIMBA Jimbaran Bali by AYANA, responded to this review, June 23, 2014
Dear ‘feetrooper’

It’s wonderful to read that you enjoyed your stay at RIMBA Jimbaran Bali and explored the facilities across the resort including Rock Bar Bali, with the service of our complimentary daily shuttle. It was our pleasure to have you stay with us and we look forward to your next visit.

Best regards,

Giordano Faggioli
Food & Beverage Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 1, 2014

We stayed here for 2 days, overall we were amazed by the place. Quite and green scenery is a plus, various type of swimming pool is great for family with kids. spa, gym and rooftop club house is another advantage. although one of the pool is under construction and the workers were making noises throughout the day, at night its very quiet. breakfast was great different menu every day, and our room was upgraded complimentary from the hotel

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverly Hills, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2014

We stayed during our last 2 nights in Bali. Our travel agent got us probably the least expansive mountain side room which cost us a little over $200 per room including breakfast for 2. Room is pretty much like Las Vegas standard with fancy contemporary bathroom. King size bed is larger than even the large California King bed. The only annoyance we experienced is the electrical switches which are not very intuitive. For those who love swimming pool, this hotel offers the best. They have like 7 separate infinity pools to enjoy. Don't forget to visit the roof top bar "Unique" with it's own swimming pool to watch the sunset. Unless you would rather sweat walking down to Ayana's Rock bar which is also offer a unique experience. This hotel is not close to any other businesses, so you'll need a taxi to get out of the hotel should you need to go to dinner or shopping. Overall, we are very satisfied with the service and would definitely return if we go back to Bali.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about RIMBA Jimbaran Bali by AYANA

Address: Karang Mas Estate - Jalan Karang Mas, Jimbaran, Bali 80364, Indonesia
Phone Number:
Location: Indonesia > Bali > Jimbaran
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Jimbaran
#3 On the Beach Hotel in Jimbaran
Price Range (Based on Average Rates): $$
Number of rooms: 282
Official Description (provided by the hotel):
Named after the Indonesian word for 'forest', RIMBA Jimbaran Bali is a retreat offering stunning sunset views and innovative, modern design amidst lush greenery and an abundance of water. RIMBA's entrance road winds through tall trees and tropical flora so it is like entering a national park, with beautifully landscaped gardens and six multi-leveled pools. World-class dining, 282 stylish rooms and suites, and the award-winning Thermes Marins Spa make it the perfect sanctuary for a relaxing break, and a base from which to explore Bali and nearby attractions. The 8 hectare luxury Bali hotel is the sister hotel of AYANA Resort and Spa Bali, located within the 77-hectare estate above Jimbaran Bay. Guests experience seamless service and the facilities of two distinct resorts offering the best of both worlds: RIMBA Jimbaran Bali with its hillside location and forest ambience, and the award-winning AYANA Resort and Spa Bali's unrivaled ocean-front setting. ... more   less 
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RIMBA Jimbaran Bali By AYANA

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