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“The Garden of Eden meets Arabian Nights and Sunny Shores!!!” 4 of 5 stars
Review of Keraton Jimbaran Resort & Spa

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Keraton Jimbaran Resort & Spa
3.5 of 5 Resort   |   Jalan Mrajapati, Jimbaran, Bali, Indonesia   |  
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Ranked #22 of 41 Hotels in Jimbaran
Mumbai (Bombay), India
Top Contributor
66 reviews 66 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
“The Garden of Eden meets Arabian Nights and Sunny Shores!!!”
4 of 5 stars Reviewed January 24, 2011

An amazing location, with LUSH surroundings. Lush being the understatement! The living spaces are opulent too, some with outdoor sleeping areas open to the sky too!! The food is good, but cud have a wider range on other Cuisines too, for the NON-adventurous. A mini jungle, with Peace Tranquility AND the open sea!! Whoa, what more can one ask???? BINGO!!!

  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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462 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 20, 2010

I booked this hotel on the recommendation of friends who spent their honeymoon here 2 years ago. I was dubious because of the bad reviews posted in the last 12 months, but went ahead anyway - boy, am I glad I did!! This resort is stunning in terms of its location right by the beach, the beautifully maintained gardens, the cleanliness of our room and the traditional feel of the architecture. We stayed in a De Luxe room and could not fault it - yes, it's quite dark inside, this is to preserve the coolness as it is very hot and humid outside! The room washuge and the bathroom good, the shower delivered hot water at a good pressure and there were plenty of towels and toiletries. The bedlinen and towels were changed every day. We found the staff smiling and happy to oblige at all times. The breakfast was substantial and consistently good.

Our only complaint was the high prices for drinks from the bar, and the mini bar, which we paid ; and the prices for dinner and on-site massages which we did not have. We went to the fish cafes on the beach for dinner, and I had a very acceptable massage in Kuta for one eighth of the hotel price. Very few guests appeared to use the massage facility.

On the whole I think it was excellent value for money and find it hard to equate some of the adverse comments made by other reviewers. Sometimes I wonder if they went to the same hotel!!! We would love to go back there but are put off only by the very long plane journey and the need to change planes in Singapore.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 6, 2010

Can you believe that in the middle of the night, an unknow animal can get into our room from the hole from roof! That was the worst thing ever can happen when we have to pay more than $150.00 per night! The hotel's rooms are old and full of holes, animals can go inside anytime they want! For your own safy, don't go to this hotel! How we prove it? We got their staff to write down the story!!!

  • Stayed October 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
Reviews in 34 cities Reviews in 34 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 30, 2010

My partner and I stayed here this past weekend. Would we return? Yes. It is overall probably good value for a rustic Balinese styled resort which is smack in the middle of beautiful Jimbaran Bay and feet away from the ocean.

On arrival, we were warmly greeted at reception and given a cold towelette and a drinks voucher (which we forgot to use!). We were allowed to pick our room – upstairs or down- we chose upstairs as it had a balcony- which was quite nice. The room was rustic- Balinese style and relatively clean (I say relatively only because there was a small circular stain in the middle of the bed sheet). Apart from that, it was fine. The hot water in the shower had little pressure and the shower curtain was too high so the bathroom became pretty wet. The bed had a mosquito net around it- which was nice but the bed/mattress dips into the middle.

All the staff were very friendly, the breakfast buffet was fine and the gardens are beautifully landscaped. The pool is medium sized and you have to get in early to reserve a deck chair poolside but it has a pool bar. Sitting by the pool was actually very nice. The beach is only feet away and there are plenty of deckchairs to lie on. We didn’t eat at the resort but just had some great meals at the beachside “warungs” (restaurants) located nearby or down the main street. The local markets and village life is walking distance away. The resort appears to cater to mostly Europeans – German, Russian and French.

We would definitely recommend the resort and stay here again.

  • Stayed August 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bright, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 8, 2010

As they say in real estate: Location! Location! Location!

The best feature of the Keraton is its great beachfront location. The beach provided good access to not only the ocean but also to two different clusters of local fish warungs (cafés) and a great cultural insight, watching the fishermen launch their boats prior to each sunset as they ventured out to catch fresh seafood for consumption tomorrow.

There is no surf as a distant reef protects the beach and you can go out many metres, just bobbing up and down in the cooling water; this makes for a pleasant and relaxing beach experience and would also give relatively safe beach access for little ones.
It was fantastic to sit on the beach in a deck chair and see the fishing boats silhouetted against the setting sun!

But location wise there is also a downside to the Keraton – other than the beach warungs you can access, there are no locally accessible restaurants or shopping to speak of. You need to take a taxi anywhere for shopping or alternate dining.

The resort attracted more Europeans, particularly Russians and French, and less Australians, than the other places we stayed. This resulted in more unpleasant smoking in dining areas and, I think, more of an expectation of tipping than I usually give.

The architectural style of the Keraton is beautifully traditional and the gardens are fantastic and well maintained; probably the best feature! It’s hard to pinpoint what is wrong with the Keraton but it just didn’t have the same ambience as the other three hotels we stayed at in Bali and we didn’t feel honoured guests as we had elsewhere.
Internet access was extra, access to the billiard table was extra and afternoon tea was not available to us as we were only staying in a “Superior Room”! Water was limited in the rooms and not supplied with meals. The bar had a good range of cocktails at good prices and the restaurant was great on desserts and cakes but the menu was very limited on main meals. Meals were expensive and service very slow; maybe that was because we had been noted to be non-tippers?

Whereas umbrellas had been freely available at al other resorts, with staff rushing to get them for us if necessary, during showers no one at the Keraton could find us an umbrella when heavy rain began while we were at the restaurant and needed to return to our room! In fact, the service in total was poorer and less friendly that at other resorts we stayed at.

The drainage from our shower was poor and I had to paddle in the used water but I shouldn’t be too critical of this as I didn’t report until we were checking out after four nights.

  • Stayed June 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 3, 2010

After flying into Bali, we headed to this hotel mainly due to its close proximity to the airport. We hadn't pre-booked a room, as we were visiting out of season, so we just showed up to see whether or not they had any vacancies, as it reviewed quite well in our guidebook.

The taxi took us through a run-down looking town, then turned right down a very dismal looking long road, with rubbish strewn on all sides. At the very end of this track is the hotel- which looked beautiful, and very grand, especially in contrast to the poverty that we'd just driven through.

The main reception area at the hotel is awesome, huge and luxurious. We asked the woman on the desk if they had any vacancies, and they said all they had left was a Luxury Suite that was $500 a night! We said no, and began to walk away. As we did so, she suddenly 'found' another room that was available that was $120 a night, which we accepted, despite feeling that she'd tried to rip us off slightly!!

The room was very nice- but a bit dark as the window looked out onto a brick wall. We decided to head down to the beach- the walk through the gardens are lovely- they clearly spend a lot of time and effort on the gardens, and it pays off.

The pool wasn't much to write home about, but why you'd sit by the pool in this hotel is beyond me- as the beach is absolutely stunning. Pure white sand, palm trees, and calm blue sea.

The food in the resort is quite expensive, but the real beauty of this hotel is its proximity to the local Warung. Just a short walk down the beach are a collection of sea front restaurants, where you can sit and watch the sunset by candlelight, eating fresh fish caught that day. Incredible!!

I don't think it'd be possible to stay at this hotel for very long, as there's absolutley nothing to do outside of the resort. But for a night or two, it's a lovely relaxing place, with one of the nicest beaches I've been to.

  • Stayed May 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Hague
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 10, 2010

We stayed in this hotel end of May 2010 for only two nights. After typical Balinese welcome (fresh cold drink and cold clean hand towels), the check-in was handled politely and with attention. A voucher for another welcome drink was offered in the beach-terrace (it depends on your room if an afternoon-tea is also offered, daily from 3-5 pm).

Our room (standard) was spacious with a wooden Balinese interior, including a klamboe for the bed. There was no bath, but the space was used properly for a shower. The room and the bathroom were very clean and this is what is important. We also found out that the staff ‘prepared the room’ in the afternoon, as suddenly the klamboe was rolled out. Last but not least: There was also a safe in the room.

The rooms are part of smaller buildings on the Keraton resort. In between there’s a lovely garden. The building that’s most close to the beach is used for breakfast and parties (there was a wedding at one of the days). The breakfast itself was also ‘Balinese standard’: fresh fruit (slices papaya, pineapple, honeydew melon, watermelon), yoghurt, Danish pastries, bread and an ‘egg station’. All fresh and good. Part of the places were outside, but in the shadow.

The friendly staff took care of the servings very well. Another building close to the beach is used for the spa. Massages, manicure, pedicure etcetera can be found here, but in my opinion for very high prices. A massage on the beach or in Ubud will cost you 50.000-80.000 rupiah per hour while here prices began at 500.000 rupiah. Not a surprise that I did not see a single person during my stay using one of the facilities.

As the resort is directly on the beach, you can of course relax here on beds and with towels from the resort. If not, you can stay at the pool. Not a very large one, but the right size for this resort and very okay.

Although the beach terrace (the restaurant of the resort) is clean and attractive, we decided to have dinner next door. At both sides of the resort (within walking distances) you’ll find very good places to eat, literally on the beach as the first line of tables are at the shore line. No need to say that the fish served here is very fresh and even more tasteful. Main courses are served for about 40.000 rupiah and both the choices in restaurants as in dishes are very large. Please note that these restaurants are not the local ‘warungs’, so eating here doesn’t mean ‘Bali Belly’.

  • Stayed May 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Keraton Jimbaran Resort & Spa

Address: Jalan Mrajapati, Jimbaran, Bali, Indonesia
Phone Number:
Location: Indonesia > Bali > Jimbaran
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#10 Top resorts Hotel in Jimbaran
#18 Spa Hotel in Jimbaran
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Keraton Jimbaran Resort & Spa 3.5*
Number of rooms: 102
Official Description (provided by the hotel):
Bali Beachfront Resort by The Sea Keraton Jimbaran Resort & Spa is an elegant beachfront property that honours Bali's cultural and artistic legacy with a collection of 102 guest rooms and private villas. The property is set within a mature tropical garden and has direct access to the pristine white sands of Jimbaran Bay. It is a place where travellers can truly unwind in an exotic setting that is considerably removed from the trappings of mainstream tourism. Keraton Jimbaran Resort & Spa celebrates living life to the fullest and taking each new day simply as it comes. ... more   less 
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Also Known As:
Keraton Jimbaran Hotel Jimbaran
Keraton Hotel Jimbaran
Keraton Jimbaran Resort & Spa Bali

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