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“AMAZING Ayana with kids!” 5 of 5 stars
Review of AYANA Resort and Spa

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AYANA Resort and Spa
5.0 of 5 Resort   |   Jl. Karang Mas Sejahtera, Jimbaran, Bali 80364, Indonesia   |  
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Ranked #7 of 41 Hotels in Jimbaran
Certificate of Excellence 2014
Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“AMAZING Ayana with kids!”
5 of 5 stars Reviewed October 26, 2011

We are regulars to Bali and always stay at the Padma in Legian but decided to try to the Ayana for a change of scenery! We are a family of 2 adults & 2 small children under 3.

Was a bit hesitant to book this hotel as many people advised it wasn't suitable for kids, but to my surprise the kids were wonderfully catered for.

We booked a suite room which consists of a large king size bedroom with two large doors leading into an even bigger family room. We set the family room up with a single bed, plus a cot and there was still plenty of room to move about. Each room had a large bathroom.
The rooms were beautlfully decorated and extremely comfortable.The master bedroom had a large walk in wardrobe and lots of storage.

The grounds of the Ayana are spectacular and beautfifully manicured. The frangapani trees are some of the best I have ever seen.
The swimming pools are great and never seem to have more than a handful of people in them at any one time.

All of the staff were very freindly and most remember our names. All of them remembered the kids names and loved chatting to them.

We ate breakfast, lunch and dinner at the hotel as there is nothing surrounding the hotel. As much as we LOVE the hotel, the price for food and drinks is quite ridiculous.

A couple of things to note if you are travelling with kids:
* The hotel is a taxi ride away from a Circle-K or mini mart. Take kids snacks, drinks, etc as the hotel prices are very high. We needed some milk for our baby on the first day and the hotel charged us $17 for 1 litre of milk!

*There are quite a few stairs, so only take a light stroller if you need one.

*Prior to arrival, ask for a room on the ground floor. This will mean easy access to breakfast and pools - without having to deals with flights of stairs/elevators. We had a large area of grass in front of our room, which meant we could sit on the balcony in the evening with a cold drink and watch the kids play

*If you are cleaning kids milk/drink bottles, ask housekeeping for extra water - they very happliy oblige

Overall, the Ayana is a wonderful hotel if you are looking to relax & unwind. I am not sure if we will visit again as the price to eat there for a week was a tad too expensive for us. We also do like to venture out now and again to try new restaurants. If we did return, it would be for 2 or 3 nights without the kids.

Room Tip: Ask for a room on the ground floor if you have kids
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  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AYANARESORT, General Manager at AYANA Resort and Spa, responded to this review, November 7, 2011
Dear ‘bella6Australia’
Thank you for sharing your experience, we are delighted that you and your kids had a lovely time with the activities and facilities we have specially designed for family holidays.

Regarding our prices, we have conducted thorough analysis of other five-star resorts and dining venues across Bali and found our prices to be competitive whilst reflecting the high quality of our cuisine and beverages. We will continue to monitor our prices to ensure we remain competitive.

We would be honored to welcome you back in the future.

Warm regards

Charles de Foucault
General Manager
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2,158 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (400)
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English first
Brisbane, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 25, 2011

I recently had the pleasure in staying at Ayana. Part work part pleasure one of my tasks whilst staying at Ayana was to write a Resort review for an Australian magazine & just had to post part of my review on trip advisor.

Absolutely 5 stars from 5 for location, staff friendliness and professionalism, wonderful rooms, wonderful food, great pools, the worlds best bar (the rock bar for enjoying a cocktail at sunset). All this on a huge property and lush surrounds will guarantee anyone who stays at Ayana a memorable time.

With heaps to do one doesn't need to leave the resort. A few of the very must do's apart from eating at any number of the 12 or so restaurants.

A visit to their Aquatonic Seawater Therapy Pool. One of the largest in the world and a great light rejuvenating workout for all muscles for people of all ages.

L'atelier Parfums & Creations you can have a 45 minute workshop with an instructor and have your very own perfume creation.

A very special thanks to Marian & Patricia for their very warm hospitality.

Happy holidaying

Garth Wright
Publisher.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Top Contributor
52 reviews 52 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 25, 2011

Having been to Bali on many occassions and stayed at many different levels of accommodation NOTHING compares to Ayana. We are already planning our return there next year. The grounds are so large and beautiful with many different experiences it is like two or three hotels in one. The staff go over and beyond the normal Balinese hospitality which made our time there so memorable. While the spa is expensive you should at least do the 2hr aquatonic experience. The docking station in the room, a bucket of ice cubes delivered each afternoon as well as fresh towels with Aqua everytime you went near one of the four pools is only a few of the many many extras that this resort offers. Do your self a favour if you want a relaxing peaceful fun time in Jimbaran. Thank you to all the wonderful staff too many to mention by name. Mmmm and then there is the food YUMMMMM!!

Room Tip: 3rd floor ocean view on the north side was peaceful
See more room tips
  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Vancouver, B.C., Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 24, 2011

We stayed at the Ayana with our 17 year old daughter as part of our summer holiday in Asia. We were given a warm welcome upon arrival and our one bedroom villa was spectacular, with an ocean view and a private plunge pool. As we were staying in a villa, we had our own private butler service for the week. Agus (the butler) was friendly, attentive and efficient - and a buggy was ready to take us around the large resort whenever it was needed.

The resort had a huge variety of restaurants to choose from. The breakfast at Dava (exclusive to villa guests) had a fusion menu which was creative. The main breakfast location had a wide selection of good food, although it did get quite busy. The Japanese restaurant had delicious teppanyaki and the asian dinner at Padi was also good. The other restaurants were fine, a little expensive for the standard of food, but comparable to other resorts in the area. We also had an outdoor buffet dinner watching a live performance which was a great evening - good food and entertainment all round.

The best feature of the resort had to be the Rock Bar (which people from other resorts had to line up to visit). It was an open air bar set right against the cliffs over the ocean with a stunning panorama that was an amazing location to watch the sunset (one of the most beautiful views in Bali). The cocktails and snacks were fantastic. Every night upon coming back to our villa we were surprised with treats such as chocolate covered strawberries.

There were three swimming pools, all nicely built. We preferred the villa pool (right next to the library) because it was quieter and more private.

The resort was efficient in organizing day trips for us and we had a great driver who took us around southern Bali.

Although we went as a family, there were a lot of couples and it seemed as if the resort managed to preserve its romantic feel. Due to its size, the resort seems able to cater to a host of different interests without feeling crowded. The majority of rooms in the resort are in the main hotel complex, and while not as private as the villas and without the butler service, they still seemed fairly spacious and well kept. All in all, we had a wonderful stay and we highly recommend the Ayana.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AYANARESORT, General Manager at AYANA Resort and Spa, responded to this review, November 9, 2011
Dear ‘Cbird’
Thank you for sharing your delightful experience at AYANA. I am pleased that you enjoyed your stay at the Ocean View Villa, and especially the swimming pools, dining options and personalized butler service. I am happy to know that you left Bali bringing home fond memories about your stay with us.
I look forward to welcoming you back.

Warm regards,
Charles de Foucault
General Manager
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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 23, 2011

We had a cliff view villa and loved it. It was a good size and the private pool and view were fab. Also liked the separate entrance for the villas from the main entrance.

  • Stayed July 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 18, 2011

I've been regularly staying at Ayana and keep coming back because it truly is the loveliest hotel I've ever been to. This trip in particular was special as it was a week of holidaying with family and friends, finishing with getting married on 9th October at Ayana.

Ayana is a huge resort, immaculately landscaped, and one never feels that it is too crowded or full. Every day, there were always available loungers by the main pool, and there was never a shortage of things to do - from mini-golf, to spa treatments, to drinking fab cocktails at RockBar, and mouth-watering tapas and martinis at the Martini Bar.

I would highly recommend the Thalasso spa Aquatonics experience, it was thoroughly relaxing and a great way to chill with friends. The Spa on the Rocks experience was like something out of a movie: fantastic massage and facial in a private cabin overlooking the Indian Ocean. It was crazily romantic, and the views spectacular.

Breakfast at Padi is a must - the soothing rindik Balinese music, and the Balinese dancers welcoming you into the beautiful open-aired restaurant is truly magical. I would highly recommend trying the freshly-cut baby coconut to drink.

The most amazing element of our trip was the staff - they all seemed so genuinely pleased to see you, and always have a smile on their face and are so courteous. They truly are the top ladies and gentelemen of the service industry. We stayed at the Ayana Villa during the wedding, and our butler Adi was awesome, he even gave us a mobile phone which we could use at any time to call him.

I noted several reviews saying that the location is a bit far away from Seminyak/Kuta, but I don't think this is an issue at all - it is only 40 minutes by taxi to Seminyak (and in Balinese terms this is a short taxi ride). The whole beauty and pull of this hotel is that it IS a peice of heaven on earth... and due to so many wonderful amenities and restaurants and bars, I could quite happily stay in this hotel for my entire holiday!

It was the small touches that I found really made this hotel spectacular:
1. Around late afternoon, there is a Balinese woman and several little children carrying flags, who go to the various tree temples scattered around the resort (e.g. there's one by Damar Terrace) and make their daily offerings. These religious offerings bring a taste of true Bali into this magical setting, and for me makes the hotel MORE than a hotel.
2. I was extremely delighted to see a cheeky monkey climb on to the offerings and help himself to some treats... it was such a magical touch!

I'm going to sound cheesy by saying that words can't describe how wonderful this hotel is, until you actually come visit. Please do, it is magical.. and if you've never been to Bali before, in your mind's eye, this is exactly what you will think Bali is about when you arrive.

Pure bliss...I cannot wait to come back!

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AYANARESORT, General Manager at AYANA Resort and Spa, responded to this review, November 7, 2011
Dear ‘SKL247’

Congratulations on your wedding. I am delighted to hear that you enjoyed a 'magical' experience on the most important day of your life, and in particular your feedback about your relaxing holiday prior to your wedding and the cultural touches you experienced during your stay.

I wish you a lifetime of happiness with your husband and look forward to welcoming you back to the resort for an anniversary celebration in the future.

Best regards

Charles de Foucault
General Manager
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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 18, 2011

We stayed at Ayana in October 2011 as part of our wedding celebrations (our reception was held at the resort). We stayed for a week prior to the wedding and so experienced the resort as both a holiday destination and a wedding venue.

As a holiday destination, the resort is very polished. The staff are excellent and very curteous and the setting is genuinely beautiful. There are a range of very nice infinity pools to relax in, the spa is fantastic and the overall feeling is of calm and relaxation. There is plenty to do at the resort with golf, tennis, cooking classes and a range of shops/boutiques to browse.
The Rock Bar also deserves a special mention. The bar sits on cliffs directly above the ocean and has wonderful views, not least at sunset. It's an amazing place and guests at the resort can skip the queue to walk right in.
The resort encourages its customer facing staff to learn the names of guests and it is a nice touch to be greeted by name by the staff.

For our wedding, we held the evening reception at the Ayana ballroom. We worked with the wedding co-rdinator Yoan during the preparation for the wedding and she was a fantastic help. The decoration of the room was really special, totally exceeding our expectations. Again, the culture of caring for their guests came to the fore with two members of the hotel management coming up separately as we were checking out to offer their congratulations and to check that the stay had been to our satisfaction.

As part of the wedding package, we stayed for a night at the Ayana villa. Amazing place, totally secluded, beautiful private pool and lovely villa with plenty of nice touches to make our stay feel special.

Overall, I would unreservedly recommend the resort for either a relaxing holiday away from the hustle of busier areas of Bali or as an idyllic location for a wedding.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AYANARESORT, General Manager at AYANA Resort and Spa, responded to this review, November 7, 2011
Dear ‘Chris D’

Firstly, congratulations on your wedding. I am honored that you chose AYANA to host your once-in-a-lifetime celebration and am glad to hear that it was indeed a memorable experience both prior to your wedding and after the big day. I have passed your feedback to Yoan and her team as it is very rewarding for them to receive such compliments and to know they contributed to your happiness on this special day.

Thank you for choosing AYANA. I look forward to welcoming you back to the resort.

Best regards

Charles de Foucault
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about AYANA Resort and Spa

Address: Jl. Karang Mas Sejahtera, Jimbaran, Bali 80364, Indonesia
Phone Number:
Location: Indonesia > Bali > Jimbaran
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Jimbaran
#4 Family Hotel in Jimbaran
#4 Top resorts Hotel in Jimbaran
#4 Business Hotel in Jimbaran
#6 Spa Hotel in Jimbaran
#7 Luxury Hotel in Jimbaran
#7 On the Beach Hotel in Jimbaran
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — AYANA Resort and Spa 5*
Number of rooms: 368
Official Description (provided by the hotel):
Overlooking the Indian Ocean, AYANA Resort and Spa embraces the mystique of Bali, natural beauty, and the grace of its people. With 368 guest rooms and villas, varieties of facilities and services to satisfy the guests, the Resort, set in 77 ha of tropical gardens, invites self-indulgence on the southwestern tip of Bali in Jimbaran bay. ... more   less 
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Also Known As:
Ayana Hotel Jimbaran
AYANA Resort And Spa Bali/Jimbaran

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