We travelled to Bali in early May after a two night stop over in Singapore. We stayed at this hotel for 11 nights and I loved every minute of it. From arriving late on the Saturday night we were excited from the minute we got to the hotel as entrance to the hotel is stunning and the lobby is impressive. We were made to feel very welcome from the start and the staff were helpful and polite throughout the whole holiday. All the staff always said hello whenever you walked past them and made you feel happy to be there. Our room overlooked the gardens on the left wing of the resort and it was lovely and spacious and cleaned really well everyday. The bathroom was huge and so was the bed and there was even a mini walk-in wardrobe, every girl's dream. The main pool area was amazing with a swim up bar on one side and a chill out area on the other, it catered for the full on sunbathers and those that prefer to sit in the shade. The sunloungers were the best I have ever seen at a hotel, very comfy and plenty of them so you didn't need to worry about getting out early to put a towel on one to save it. Also the hotel towels that are provided by the poolside are a nice touch as they were nice and big and once finished with it you could just drop it off and collect a clean one the next day, magic!
It truly was a 5 star experience and we would definitely stay at this resort again if we went back to Bali. The breakfaast buffet was delicious and there was plently to choose from so it catered for all tastes. We only ate at the hotel on a couple of occasions at lunchtime from the poolside restaurant as the menus for the main Italian & Japanese restuarants did seem a little pricey and we prefered to go out at night and explore Kuta or the restuarants along the beachfront so you got more of a true Bali experience.
I had a pedicure whilst I was there at the spa and that was wonderful, would have liked to have a massage but never got round to organising one. The main spa itself was lovely and I enjoyed our trips there to use the jacuzzi and steam rooms. I would truly recommend this resort to anyone as it caters for all. Its a big resort so it doesn't feel too squashed but at the same time its big enough to feel you can get away from everyone and enjoy some quiet time if you want. Not sure how busy it gets in peak season, however in early May it was just right. Will never forgot our holiday to Bali and our stay at this resort and I would definitely go back if the opportunity came up. Enjoy!