Hotel was jam packed in early august. We were lucky to get upgraded to the singaraja suite. Family with 2 kids, 9/8. The kids club was brilliant. Kids favourite part was to go fishing (catch and release) in the local ponds within the hotel compound. Service and the staff are brilliant. Wifi signal is strong throughout the hotel compound. The Italian restaurant allowed my kids to make their own pasta from dough and customised their toppings. Only draw back is that the hotel rooms and bathrooms are pretty dated. Force of the showers was also weak.