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“Average” 3 of 5 stars
Review of Hotel Vishnu Palace

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Hotel Vishnu Palace
Library Chowk, Mussoorie 248179, India   |  
Hotel amenities
Ranked #15 of 63 Hotels in Mussoorie
Mangalore, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Average”
3 of 5 stars Reviewed March 10, 2014 via mobile

Rooms were good
Need to have a good room heater
Staff are co operative
Restaurant is not that great
Need to improve on that
And even the ambience
Hot water is also provided
Rooms are very clean
Bathroom needs to improved

Stayed February 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVishnuPalace, General Manager at Hotel Vishnu Palace, responded to this review, March 16, 2014
Dear Sir,
Thank you for staying with us and posting the review. We are thinking on the problem of room heating. Since the winters were extremely cold this year , the existing systems of room heating did not prove to be very effective. We will surely look into the matter.
Thank you once again.
Look forward to your next visit in summer holidays.

Regards

Ashish
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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191 reviews from our community

Traveler rating
    56
    97
    30
    4
    4
See reviews for
98
57
2
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • Any
English first
New Delhi, India
1 review
4 of 5 stars Reviewed March 10, 2014

Nice location from the main chowk where one can easily get transportation to visit any place.
Hotel is very neat and clean and the view of Himalayas from your room window is amazing. Food is also good.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

Great Location. You can see the snow clouded mountain straight from your room windows. Ample space inside the hotel rooms. Hospitality was great. Food was tasty and reasonable. The management were kind enough to give almost 50% winter discount on direct online bookings at http://hotelvishnupalace.com/Tariffs.html. They were again very kind to upgrade my Standard room booking to deluxe room booking without any extra charge.

Hot water was available round-the-clok. Room heater was provided. We wanted hot water for drinking and they have provided as and when required.

Ample parking space.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 28, 2014 via mobile

service was fantastic and the staff really went an extra mile to help us. The hotel was really clean to which makes a difference.


The only 2 things that let it down for me was no wi-fi in the rooms and it was freez letting ing, they gave us a poxy heater which was not giving enough heat off. Also, in the morning the hot shower was out cold water.

Stayed February 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 8, 2014

Gautam Ahuja
Jet Privilege Number : 154566823
Hi...It had been an awesome journey in Hotel Vishnu Palace Hotel in september 2013...I hv certainly got a good discount by booking the Hotel Room through online....starting from Room location , Hotel Location, Room Service , Cleaniness of hotel all were awesome....especially all major places were close to hotel n easy to approach from hotel....Nature of staff was humble n they were kind towards their customers....I would certainly recommend everyone for Vishnu Palace......thanks

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVishnuPalace, General Manager at Hotel Vishnu Palace, responded to this review, March 16, 2014
Dear Mr. Gautam,
Thank you for the appreciation.
It motivates us to work even better for the comfort of our guests.


Regards

Ashish
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lucknow
Top Contributor
55 reviews 55 reviews
32 hotel reviews
Reviews in 26 cities Reviews in 26 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 28, 2014

A very nyc hotel in mossurie..on the steps of himalaya..a big hotel with all modern facilities available here..terrace is good n breathtaking view of himalayas..u can see the himalayas from your room windows..d problem is stairs which u should run..restaurant is good..but other good restaurants r avaliable here..

Room Tip: Try upper rooms..
See more room tips
  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurgaon, India
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 2, 2014

Travelled ( 28th dec-2013 - 01-jan-2014 )

Good experiences:
- The place was at the perfect location on chowk from where mall road starts.
- View from rooms is stunning.
- Food was good and the house keeping service was perfect.

Bad Experiences:
- I was travelling with a 1.5 year baby and reached hotel at aroung 6 A.M.. What i think was not good in there part was to provide us a place somewhere where we can sit around in december winter ( and they have lots of places like this where we can sit comfortably before checkin time). But they didn't show any concern that baby is sitting in reception with cold morning breeze flowing in.
- The geysers in superior room were controlled by recpetion staff. You will have to call them whenever you want to open your geyser. I suggest that if they have problem with people leaving open geysers when they are not in use, they should use automatic cut-off geysers.( Same is the case with room heaters). When your geysers are on, you can't ask them to switch on room heaters.

These are the main things that i feel a room should have and it was missing.
Otherwise everything was ok with clean rooms.

Room Tip: Superior rooms don't have geyser control in users hand, they control it by themshelves from rece...
See more room tips
  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVishnuPalace, General Manager at Hotel Vishnu Palace, responded to this review, January 3, 2014
Dear Sir,
Thank you for sharing your experience with us. We got your point and it is fully justified. We deeply regret the inconvenience caused to you. We will definitely keep a note of the early check-in problem.
Thank you very much for pointing out the small shortcomings. These are something's which go unnoticed.
Regards,

Ashish
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Vishnu Palace

Address: Library Chowk, Mussoorie 248179, India
Location: India > Uttarakhand > Mussoorie
Amenities:
Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 63 Hotels in Mussoorie
Price Range (Based on Average Rates): $
Number of rooms: 29
Official Description (provided by the hotel):
Rates vary throughout the year and room accommodations. ... more   less 
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