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“Perfect Location, Nice Rooms & Value for Money” 4 of 5 stars
Review of Hotel Vishnu Palace

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Hotel Vishnu Palace
3.0 of 5 Hotel   |   Library Chowk, Mussoorie 248179, India   |  
Hotel amenities
Ranked #15 of 62 hotels in Mussoorie
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149 people have reviewed this hotel

Traveler rating
    44
    74
    25
    3
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Any
English first
New Delhi, India
1 review
4 of 5 stars Reviewed January 2, 2013

i have been a regular guest at Vishnu palace, they have always impressed me with their Hospitality. I went on New years and it was a memorable experience. This is certainly one of the good places to stay in mussoorie.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandigarh
1 review
2 of 5 stars Reviewed December 31, 2012

I have spend two nights in the hotel, rooms were good as per cost,Room service was satisfactory, but housekeeping was not to the mark, Hairs were noticed in the tray kept for drinking water, also cokroaches were noticed in the same room.Bathroom was not in good conditions, one of the drain was chocked & was back flowing.Catering(cups for tea) was very old having scratches & removal of outer coating, needs to be replaced.Towels & blanket provided in room were giving foul smell.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Cleartrip

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVishnuPalace, General Manager at Hotel Vishnu Palace, responded to this review, January 28, 2013
Dear Sir,
Thank you for the review. We have gone through all the points mentioned by you.
I apologize for the inconvenience caused to you.
All the points mentioned are of series concern to us and we have taken steps to ensure such problems are not faced by any other guests.

We look forward to your next visit and assure you of our best of services.

Regards

Ashish Goel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
1 review
4 of 5 stars Reviewed December 28, 2012

Hotel is very nice one to stay, only the food quality of this hotel will have to improve, otherwise the location, quality of the room is very nice and also service is very prompt.

So overall we have enjoyed a lot in this hotel and we will suggest this hotel to our relatives and friends in future,

Rgds
Partha

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Cleartrip

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 18, 2012 via mobile

Arrived in evening with family. Checking was quick and easy. It's good budget hotel with good service and good location. Very close to the main shopping strip . It was low season so not many visitors. Rooms were clean and comfortable but cold. There are room heaters you can use till 5am, they get switched off at 5am to allow electric water heaters. Rooms have sofa bed which can accommodate extra person with extra charge.
Bed linen and towels are overused, tired and old , really need better quality. Hot water is an issue, it's only available in early hours in limited qty. I understand its big task to provide continuous hot water in cold weather by the hotel unless customers use it wisely. Food is average and service very slow. Hotel only cooks on order hence quality and speed is inconsistent and slow. Kitchen staff struggles when there is rush. Our breakfast of egg omelettes on final day was a disaster with burnt omelettes and cold extra bread slices straight out from fridge.
It was a rainy morning so left the place a day earlier than planned. Not sure if there is much to do / se in this place. It's just a hill station where nearby ppl flock to escape from scorching heat in summers. Otherwise not much of muchness here.
I guess it will be a while before I will be back here.

Stayed December 2012, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 28, 2012

Hotel Vishnu Palace at Mussorie has an excellent location - right off the main Mall Road, with Library Chowk being a landmark.

We were pleasantly surprised since we were upgraded at this hotel to a room that have a beautiful view of the Himalayan range.

The view from this hotel is awesome - be it the rooms, the restaurant or the terrace. The staff is amiable.

Room Tip: Request for a Himalayan view room. If you are with a large family or group of families travelling t...
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surat
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 25, 2012

We had stayed there for 2n/3d from 20/11/12 to 23/11/12 .Booked well in advance after reading reviews on trip advisor. Our room no 328 was kept ready when we checked in at 9.30am.Room had best possible valley view. Recommend this room to fellow travelers. Food was good. Maggi & aloo paratha served in the restaurant was excellent for our kids .north indian food we had was also good but the gravy was similar for all paneer iteVALUEms. Need to improve on that. Owner mr.goel was extremely courteous and pleasant to talk with.No activities for kids, should have some indoor games. Overall nice experience & would surely recommend to others & personally stay there again.VALUE FOR MONEY.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Vishnu Palace

Address: Library Chowk, Mussoorie 248179, India
Location: India > Uttarakhand > Mussoorie
Amenities:
Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #15 of 62 hotels in Mussoorie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Vishnu Palace 3*
Official Description (provided by the hotel):
Rates vary throughout the year and room accommodations. ... more   less 
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