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“Comfortable stay” 3 of 5 stars
Review of The Golden Palms Hotel & Spa, Sylverton

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The Golden Palms Hotel & Spa, Sylverton
4.0 of 5 Hotel   |   The Mall | Kuluri, Mussoorie 248179, India (Formerly Park Plaza Sylverton)   |  
Hotel amenities
Ranked #18 of 63 Hotels in Mussoorie
Amritsar, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Comfortable stay”
3 of 5 stars Reviewed January 31, 2013

The hotel is a nice property.its a nice place to relax and enjoy.the view from the hotel is beautiful n very scenic.the rooms are nice but the toilets aren't that clean.the food was average but they had good variety.the staff was quite warm and their service was quick.the location of the hotel is very good and is located in da centre of mall road..their disc was also a good experience..overall had a nice experience.

Room Tip: A good hotel
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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132 reviews from our community

Traveler rating
    58
    39
    18
    7
    10
See reviews for
63
34
Solo
0
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Any
English first
Amritsar, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 31, 2013

I stayed at this hotel for 2 nights.The room was not very spacious.The toilets were also not very clean.But the service was good and food was tasty in the hotel.The location of the hotel was the best part as it is located near the main Mall road.It also offered many facilities for the entertainment of children.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 13, 2013

We stayed at the Park Plaza Silverton for 2 days... It's a cozy enough place with nice rooms.... We'd arrived at 2 am in the night and were surprised to get a night snack at that time :) I don't think the hotel deserves the many negative reviews that it's got.... Another plus is the location, from the back lawns you can have a view of the entire valley; also, the hotel is located bang at the start of the mall road so you don't miss anything while going out.

Room Tip: Ask for the 1st floor, balcony rooms overlooking the valley.
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  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 2, 2013

awesome place to relax and enjoy.its has got beautiful view of valley,a very scenic,breathtaking due to perfect location.great rooms,good breakfast and well arranged buffet dinner with great taste of food. we liked it.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Delhi, Delhi, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 2, 2013

It is probably best hotel if u wish to stay on the mall road. very near (2mins walk) to the mall road. Always prefer to have hill side view room and ground floor rooms are better as they open in the lawn from their back side. A small, cosy hotel. staff are good and service is good. Food OK. a drawback that being a small hotel, all a small hotel, all noise from the lobby comes in your room.

Room Tip: Hill view room on the groung floor are better
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Doha, Qatar
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 29, 2012

Stayed at the hotel for 1 night in August. The room initially allotted had a filthy bathroom. Asked for a change but it took some time so thumbs down to checkin. The view was just awesome from the hotel. The dinner was average and only vegetarian. We were promised live entertainment but there was none except for a black cat running around in the restaurant. It freaked out my wife and on asking the hotel staff about it, they said it comes often. Staff, though friendly, was slow and not really alert.

Beds are not comfortable and someone taller than 6ft would not be able to fit in. So thumbs down to sleep quality. Breakfast was decent.

What this hotel needs is an overall quality revamp. There is just so much potential with the excellent view and the close proximity to the Mall. Clearly the asking price is not commensurate to the overall quality. I would love to stay here again and could perhaps pay more; however, the hotel needs to pull their socks up.

Room Tip: Valley view rooms on the ground floor.
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  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Amritsar, Punjab, India
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 17, 2012

The hotel doesn't promise good service as compared to few years back.If compared with room tarrifs of the hotel,it is not a good value for money.The only advantage is its location which is excellent.Rooms facing valley view are good one.Rooms other than valley view rooms do not give any view at all.

Room Tip: Stay only if you get rooms facing valley view
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  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Golden Palms Hotel & Spa, Sylverton

Address: The Mall | Kuluri, Mussoorie 248179, India (Formerly Park Plaza Sylverton)
Location: India > Uttarakhand > Mussoorie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#2 Business Hotel in Mussoorie
#9 Luxury Hotel in Mussoorie
#14 Family Hotel in Mussoorie
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Golden Palms Hotel & Spa, Sylverton 4*
Number of rooms: 45
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Also Known As:
Park Plaza Sylverton Hotel Mussoorie
Park Plaza Mussoorie
Mussoorie Park Plaza

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