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“Nice Place to Stay” 4 of 5 stars
Review of Jaypee Residency Manor

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Jaypee Residency Manor
4.5 of 5 Hotel   |   Barlowganj, Mussoorie 248122, India   |  
Hotel amenities
Ranked #14 of 63 Hotels in Mussoorie
Gurgaon, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Nice Place to Stay”
4 of 5 stars Reviewed January 26, 2014

We had a great family time at the hotel. The hotel is away from main market & you can feel staying close to nature with amazing valley view... Food is really good. You can enjoy your dinner in open terrace lawns along with live music & song....

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Jaypee, General Manager at Jaypee Residency Manor, responded to this review, January 29, 2014
Dear Valued Guest,

Greetings from Jaypee Residency Manor, Mussoorie!

Thank you for your positive review and appreciation .We are glad that you that enjoyed staying with us. The team is encouraged looking at your good feedback & I am sure this will motivate us further to deliver highest standards of services to enhance your experience of a pleasurable and relaxed family holiday. Good food and service clubbed with numerous leisure and engagement activities are what we consider as our strengths and we intend not to be complacent on this. As pointed out by you, the beautiful terrace with a breathtaking view of the surroundings is indeed mesmerizing.

Thank you once again. It will be our distinct privilege to serve you, as and when you choose to visit us again.


Warmest Regards

Anil Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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313 reviews from our community

Traveler rating
    135
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    32
    18
    9
See reviews for
148
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Spanish first
  • Any
English first
Rishikesh, India
1 review
4 of 5 stars Reviewed January 25, 2014

I had an amazing time at this hotel. The rooms are very clean and comfortable. Staff is friendly and the view of valley from the hotel is excellent. The food at the dinner was also good.
We got the rooms at a decent price considering it is a five star hotel and also we went in off season.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Jaypee, General Manager at Jaypee Residency Manor, responded to this review, January 29, 2014
Dear Valued Guest,

Greetings from Jaypee Residency Manor, Mussoorie!

Thank you for your positive review and appreciation .We are glad that you that enjoyed staying with us. The team is encouraged looking at your good feedback & I am sure this will motivate us further to deliver highest standards of services to enhance your experience of a pleasurable and relaxed family holiday. Good food and service clubbed with numerous leisure and engagement activities are what we consider as our strengths and we intend not to be complacent on this.

Thank you once again. It will be our distinct privilege to serve you, as and when you choose to visit us again.


Warmest Regards

Anil Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 14, 2014

We stayed at Executive Room on Second Level, which were nice, but the view was bad due to Antenna in Front of the Room Sitting Area. Executive Rooms can be enjoyed in 3rd or 4th Floor. Not a Warm Welcome or Personal Touch as expected from a Hotel Like this. Welcome Drinks are laid on table behind Reception one can go and pick one if needed, No Personal touch from Hotel Staff for the guests.. Food was disappointing, which was not expected but it was bad, serving of snacks or food ordered was not at all impressive, it felt like eating in some casual hotel. Activities in the hotel was the best value for money from swimming to basketball or cricket anything is possible. Over all a nice hotel if kids traveling.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Jaypee, General Manager at Jaypee Residency Manor, responded to this review, January 16, 2014
Dear Valued Guest,

Namaskar!

At the onset I would like to thank you for your feedback on your recent stay at the Jaypee Residency Manor, Mussoorie. We are glad that you liked our numerous leisure and engagement activities, that we consider as one of our strengths and intend not to be complacent on this.

With great concern I have made a note of your rating on overall satisfaction and quality of services at the hotel. We do take great care that our esteemed guests don't face any inconvenience, so on this occasion we have not succeeded in meeting your xpectations. Please accept my sincere apology for the same. This has been taken up most strongly with the concerned and necessary amends have been made.

We sometimes fall short of the mark despite all our best efforts in satisfying the needs of every Guest. Your situation is not something that happens on a regular basis and we understand that it was not handled as it should have been or as you expected it to be. I sincerely hope that you will treat this incident in isolation and will choose to use our services sometime soon.

Thank you once again, for your valuable time and consideration. Assuring you, of the best of our attention and service at all times.

Warmest Regards

Anil Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new delhi
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 10, 2014

The hotel does all it needs for a four star and the rooms , breakfast etc we're good and there were a lot of other activities , it also has an indoor swimming pool which is exclusive to any other in the city . The value is great , but here's the thing , the locatIon is very poor about 5km away from main city , destructing it's value

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Jaypee, General Manager at Jaypee Residency Manor, responded to this review, January 11, 2014
Dear Valued Guest,

Greetings from Jaypee Residency Manor, Mussoorie!

Thank you for your positive review. The team is encouraged looking at your feedback & I am sure this will motivate us further to deliver the highest standards of services to enhance your experience of a pleasurable and relaxed family holiday. The Bowling Alley, Leisure Mall and our Terrace with an array of recreation activities is indeed very popular with our guests. We are glad you enjoyed the same, as also our exclusive temperature controlled swimming pool.

Our luxurious and spacious hotel being 3-4 Kms from the Mall Road, is away from the congested and cramped spaces typical of the Mall Road Hotels. Thankfully, the hotel is so conveniently placed from the Mall Road that as and when one wants to visit the Mall, it hardly takes 15 minutes to reach there by the complimentary shuttle service provided by the hotel. Therefore our guests can enjoy without any limitations.

Your suggestions are always valuable and we take them seriously. Therefore, thanks for taking the time out to write . We look forward with enthusiasm to have the opportunity to serve you again.

Warm Regards

Anil Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 23, 2013

We stayed here for 3 days and one word to sum up all our experiences is 'fantabulous'.

About Hotel

Its about 6-7 Km away from Mussorie mall road. If you are traveling from Dehradun, you can take a detour to reach the hotel and need not go up to Mussorie. There is a separate road leading to the hotel, which separates from the main road at about 5 Kms when you start your ascent towards Mussorie from Dehradun.

There are two wings in the hotel, the old one and the new one. Hotel provides transportation between the two wings on demand.

About Rooms

Rooms in old wing are bigger than the new wing. Rooms in new wing are slightly modern looking. However, most of the facilities viz. Spa, Gym, Swimming pool etc are located in the old wing. We stayed in both the wings. All rooms are spacious and airy with wonderful views of hills on all sides. Interiors are well done, simple yet luxurious in their own way.
We stayed on the ground floor room in the new wing, which opens up to private lawn. It was simply a great feeling to get up early in the morning and walk bare feet in the lawn covered with dew.

About Food

We found food to be one of the weak points. There is not much variety on offer specially on room service menu. Buffet breakfast was the only saving grace. Hotel management should really focus on adding more items in the menu. However, must say that the quality of the food was really excellent.

About Service

Service was good. Staff is prompt and ready to help.

The Ambience

Ambience is what makes or mars a hotel and I must mention that this hotel scores high on ambience. Some key points
1. Rooms are well insulated from outside noise, gives you excellent sleep :)
2. Don't miss the buffet breakfast if you gonna stay here….not because of food but because of the breathtaking morning views from the terrace :)
3. Evening lightning around common areas is soothing and the live piano music is enchanting

All in all a amazing place.

Room Tip: "Choose rooms on the ground floor with private lawn, although they are a bit pricey as compared...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Jaypee, General Manager at Jaypee Residency Manor, responded to this review, December 29, 2013
Dear Valued Guest,

Greetings from Jaypee Residency Manor, Mussoorie!

Thank you for your detailed and positive review. The team is encouraged looking at your good

feedback & I am sure this will motivate us further to deliver the highest standards of services to

enhance your experience of a pleasurable and relaxed holiday. The minute details that you

have keyed down, really make us feel glad; that the efforts we put in to make our guests happy

have been noticed by the discerning traveler in you.

Your feedback concerning more variety in our IRD Menu has been conveyed to the F&B Division

and they are contemplating the same very seriously. It is the comprehensive feedback of

guests like you that enables us to introspect and be on the right track for our key focus- which is

guest satisfaction.

Thank you once again. It will be our distinct privilege to serve you in the future.

Warmest Regards

Anil Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noida, India
1 review
5 of 5 stars Reviewed December 18, 2013

Hi,
We enjoyed our stay in Jaypee Residency , away from mussorrie Mall Road by 4 km. Good food and prompt proactive service made this a memorable stay. Plenty of games, activities and a warm water all season pool makes is the icing on the cake. Outside temperature was 5 degree and we were all swimming in the pool. Certainly, we are coming back to Jaypee.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Jaypee, General Manager at Jaypee Residency Manor, responded to this review, December 19, 2013
Dear Valued Guest,

Greetings from Jaypee Residency Manor, Mussoorie!

Thank you for your positive review and appreciation of our temperature controlled swimming pool. We are glad that you that enjoyed it. The team is encouraged looking at your good feedback & I am sure this will motivate us further to deliver highest standards of services to enhance your experience of a pleasurable and relaxed family holiday. Our numerous leisure and engagement activities are what we consider as one of our strengths and we intend not to be complacent on this.

Thank you once again. It will be our distinct privilege to serve you, as and when you choose to visit us again.


Warmest Regards

Anil Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 10, 2013

view ....breathtaking !!! no doubt about it....the new cafe simply took our breath away..a golf cart takes you to the cafe in case u r in the old block and its superbbb..it must have been our 6th or 7th visit. it is a little distance from the town but a shuttle brings you to and fro from the mall road.so one doesnt have to bother ....however it has lost its spark...the staff is not bothered about the guests at all...the package says welcome drink on arrival....they dont even offer water...small glasses of a pink col drink may be roohafza are kept next to the reception...get up and take it if u want..:-)...amenities..well no bathrobes...no slippers ..no tea bag other than eng bfast...one rupee nescafe sachet is such a put off...the mini bar EMPTY it had one bottle of soda and may be can of pepsi and a frooti. ....the plus is the romantic setting for a couple, the many activities for children to enjoy...an indoor heated pool...AVOID THE SPA AT ALL COST... the bar and the bartender VERY GOOD....better to enjoy the property and ignore the minuses...

Room Tip: most of the rooms have a view..so it doesnt matter...the new block has only valley view rooms i thin...
See more room tips
  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels_Jaypee, General Manager at Jaypee Residency Manor, responded to this review, December 11, 2013
Dear Valued Guest,

Namaskar!

At the onset I would like to thank you for your feedback on your recent stay at the Jaypee Residency Manor, Mussoorie. We are grateful for the things you have appreciated in our hotel and its services. More importantly, with great concern I have made a note of your rating on overall satisfaction and quality of services at the hotel, wherever you felt, we need improvement. We do take great care that our esteemed guests don't face any inconvenience, so on this occasion we realize acceptable standards have not been met and that we have not succeeded in meeting your expectations.

I have made a note of the issues highlighted by you; please accept my sincere apology for the same. Your feedback is being taken up most strongly with the concerned and necessary amends have been made to avoid the recurrence of such concerns. Your feedback gives us an area to work upon in order to provide our Guests with better service. Your situation is not something that happens on a regular basis and we understand that it was not handled as it should have been or as you expected it to be. I sincerely hope that you will treat this incident in isolation and it will not deter you from using our services again.

Thank you once again, for your valuable time and consideration. Assuring you, of the best of our attention and service at all times.

Warmest Regards
Anil Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jaypee Residency Manor

Address: Barlowganj, Mussoorie 248122, India
Location: India > Uttarakhand > Mussoorie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#1 Business Hotel in Mussoorie
#5 Romantic Hotel in Mussoorie
#7 Luxury Hotel in Mussoorie
#15 Family Hotel in Mussoorie
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Jaypee Residency Manor 4.5*
Number of rooms: 90
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Also Known As:
Jaypee Residency Manor Mussoorie
Jp Residency

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