This is one of finest places i have been to ,the place has a nice feel about it. The vintage style and royal architecture makes the place even better. Since my childhood i have been here so many times and it never stops to amaze me with its beauty. The staff people are really caring with nice service . The temple above the hotel is also really nice . The garden is too beautiful golden in summers and snow white in the winters . I remember each and every place of the hotel and it makes me smile .

Absolutely gorgeous building. However the impression one gets it that the owners have decided get as much money out of it ,and have absolutely no interested in running it. My views

1. Poor upkeep and maintenance: Peeling paint, insects, open naked wires are some examples. The bed linen was bad, the sofas were stained with food, the carpet was threadbare in the room.

2. The service: They have around 7 people who do everything from cook the food to clean the room. No property manager seem to be around, The fabled personal touch( which has been talked of in the reviews) was not present, The only time I saw Ms Anu Singh was was 2 minutes , and all she wanted was a good tripadvisor review. It took ages to get anything done.

3. The Food. Terrible to taste. Overpriced( a watery panner palak for 210). They dont have a cook it seems, The same guys cleaning the rooms seem to be making the food,...

carltrons plaisance gv me and my frnd a wounderful memory . and the hospitaily. no word .it takes u back in the vintage time. the room were so beautyful . the food wear osm .the owner have great care to preserve and display its antiques .

Carltons tucked away in the greenest part of Mussoorie with a beautiful vista and a panoramic view of the snow peaked Himalyas, is a home away from home. It has an old world charm befitting its heritage and the owners have taken great care to preserve and display its antiques in a warm and cheerful ambience.
The rooms are beautiful with old world furniture and spotless clean modern bathrooms. The garden is a riot of colours in the summer and in winters the snow give the place a charming hue.
The food is hearty and delicious- they cook to cater to your taste- whether it is continental or Awadhi, Carlton provides the best!!
it is a pleasure to wake up each morning to the chirping of birds and faint smell of pine trees. The couple who runs the Hotel like an extended family guest house are warm and caring and extremely sensitive to their guests needs. I rate the Carlton Excellent!!
Rajni Sekhri Sibal IAS