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“Excellent hospitality and consumer-centricity” 5 of 5 stars
Review of Ilbert Manor

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Ilbert Manor
4.0 of 5 Hotel   |   Duggal Villa Road, Library End, Mussoorie 248179, India   |  
Hotel amenities
Ranked #6 of 63 Hotels in Mussoorie
delhi
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
39 helpful votes 39 helpful votes
“Excellent hospitality and consumer-centricity”
5 of 5 stars Reviewed August 12, 2013

This might just be another review in a series of positive reviews ... but the hotel is top-rated for a reason. The staff is a key reason for this, as they go the extra mile to make your stay comfortable. The hand-holding they provide right from the time you enter Mussoorie, to the time you leave is simply awesome ... and kinda rare in India !!

Another aspect is the services on offer at the hotel - the stand-out amongst them being the food. The food is fairly priced and is of high quality. The hotel boasts of a wide variety of cuisines ... and ofcourse adequately sized portions to make it a filling experience.

Some areas of improvement : A proactive approach in helping visitors choose rooms while booking the hotel would be helpful. While some rooms are at an excellent locations with good views, the others are pretty average. We were given a room which was quite average to start with (since we weren't aware of this earlier) ... but the hotel management upgraded it to a cottage the next day, which was worth the wait !! So thank you ...

Room Tip: The cottages (CS1 and CS2) are the best ... CS2 is on the top with a good view and definitely worth...
See more room tips
  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilbert M, General Manager at Ilbert Manor, responded to this review, August 14, 2013
Dear Guest,

Greetings from Ilbert Manor Mussoorie!

First of all we would like to thank you for choosing us for your stay and giving us your honest feedback. We are glad that you thoroughly enjoyed your holiday at the Ilbert Manor. It will be our pleasure to continue providing you with our personalized services in the future.

Looking forward to welcome you back at the Ilbert Manor Mussoorie.

Thank you
Kind Regards
Ilbert Manor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

175 reviews from our community

Traveler rating
    112
    38
    17
    6
    2
See reviews for
71
42
9
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 26, 2013 via mobile

A friend of mine recommended this hotel in mussoorie. First when I saw the reviews,website and pictures of the hotel I was very excited to visit the place, but had one thing in the back of mind whether these pictures are original or fake?? But after the visit, all my doubting worms vanished away. The hotel was same even extrs beautiful as it was in the images. The welcome was grand, the food was excellent and entetainment options were a real treat. I thoroughly enjoyed staying here. Staying here was worth every single rupee. I wish I could stay here more.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilbert M, General Manager at Ilbert Manor, responded to this review, July 27, 2013
Dear Guest,

Greetings from Ilbert Manor Mussoorie!

First of all we would like to thank you for choosing us for your stay and giving us your honest feedback. We are glad that you thoroughly enjoyed your holiday at the Ilbert Manor. It will be our pleasure to continue providing you with our personalized services in the future.

Looking forward to welcome you back at the Ilbert Manor Mussoorie.

Thank you
Kind Regards
Ilbert Manor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 12, 2013 via mobile

Royal by its name! We enjoyed our 4 nights stay at this property. This is one of the nicest place to live,dine and enjoy keeping aside all your professional and personal worries. I felt this hotel should open chains in every hook and corner:)
This is definitely an ageless hotel,well maintained,scrumptious food and high on entertainment value etc. If you'll Google the name of this hotel,you'll come to know why its most famous. This is rated and reviewed as one of the brilliant hotel to review. Magnificent,absolutely brilliant..!
One serious piece of advice to all the visitors, service wise great and beauty wise extraordinary. Must visit place,100% recommended..

Raghav oberoi

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilbert M, General Manager at Ilbert Manor, responded to this review, July 16, 2013
Dear Guest,

Greetings from Ilbert Manor Mussoorie!

First of all we would like to thank you for choosing us for your stay and giving us your honest feedback. We are glad that you thoroughly enjoyed your holiday at the Ilbert Manor. It will be our pleasure to continue providing you with our personalized services in the future.

Looking forward to welcome you back at the Ilbert Manor Mussoorie.

Thank you
Kind Regards
Ilbert Manor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
delhi
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 11, 2013

Food – awesome 5/5

Hospitality – extraordinarily amazing 5/5

Entertainment – Wonderful 5/5

These ratings are enough to describe my stay at Ilbert Manor, Mussoorie.

Overall, it was a great stay at the Ilbert Manor in Mussoorie. Accommodation at this hotel is worth every single rupee. I challenge you won’t find even a single thing to complain about Ilbert Manor. Flawless..! The hotel is set amid natural beauty. The view from the balcony is breathtaking. The best part is that you will find every single place of interest close to this hotel. Isn’t it great? I would say, if visiting Mussoorie, give it a try J J

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilbert M, General Manager at Ilbert Manor, responded to this review, July 12, 2013
Dear Guest,

Greetings from Ilbert Manor Mussoorie!

First of all we would like to thank you for choosing us for your stay and giving us your honest feedback. We are glad that you thoroughly enjoyed your holiday at the Ilbert Manor. It will be our pleasure to continue providing you with our personalized services in the future.

Looking forward to welcome you back at the Ilbert Manor Mussoorie.

Thank you
Kind Regards
Ilbert Manor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 11, 2013

It is quite an amazing feeling to stay in Ilbert Manor, Mussoorie. I have been to Mussoorie 3-4 times, but didn’t know about this hotel. I had a very bad experience of accommodation during each visit. But this time it was different. It was a great experience staying in a royal boutique at a pocket-friendly price. Ilbert Manor is a paradise in true sense. Their food, entertainment options and personalized service are simply awesome! A grand welcome and royal treatment throughout your stay at the property, what more do you want in such an affordable price. Simply wow! Keep growing, good luck guys!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilbert M, General Manager at Ilbert Manor, responded to this review, July 12, 2013
Dear Guest,

Greetings from Ilbert Manor Mussoorie!

First of all we would like to thank you for choosing us for your stay and giving us your honest feedback. We are glad that you thoroughly enjoyed your holiday at the Ilbert Manor. It will be our pleasure to continue providing you with our personalized services in the future.

Looking forward to welcome you back at the Ilbert Manor Mussoorie.

Thank you
Kind Regards
Ilbert Manor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandigarh, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2013

The heritage hotel, Ilbert Manor has everything I have imagined my dream hotel to have. I often dreamed of staying in lavish royal hotel with my family, and Ilbert Manor fulfilled my dream that too within my budget. An inexpensive and elegant hotel, Ilbert Manor gives you the feeling of a queen of the palace. Their personalized service is flawless, food is worth eating and entertainment options are wow! I have all the adjectives for Ilbert Manor, Mussoorie. Thanks to its staff for making my stay so special and memorable. Experience the beauty of this property at least once. Cheers!

Stayed June 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilbert M, General Manager at Ilbert Manor, responded to this review, July 11, 2013
Dear Guest,

Greetings from Ilbert Manor Mussoorie!

First of all we would like to thank you for choosing us for your stay and giving us your honest feedback. We are glad that you thoroughly enjoyed your holiday at the Ilbert Manor. It will be our pleasure to continue providing you with our personalized services in the future.

Looking forward to welcome you back at the Ilbert Manor Mussoorie.

Thank you
Kind Regards
Ilbert Manor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandigarh, Chandigarh, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2013

I stayed in this property for 2 nights last month. I booked a cottage here with my wife and kids. The room is superb with huge bed and all the amenities like a luxurious grand hotel. The cleanliness is outstanding. The hotel gave me homely feeling in just 2 nights. It has good food and wonderful personalized service. The welcome is undoubtedly the best I have ever got J It is the best hotel to stay in Mussoorie for sure..! Affordably priced and worth every single penny. Unfortunately I forgot my camera, so couldn’t click pictures. You can visit their website for a beautiful picture gallery at http://www.ilbertmanor.com/

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilbert M, General Manager at Ilbert Manor, responded to this review, July 16, 2013
Dear Guest,

Greetings from Ilbert Manor Mussoorie!

First of all we would like to thank you for choosing us for your stay and giving us your honest feedback. We are glad that you thoroughly enjoyed your holiday at the Ilbert Manor. It will be our pleasure to continue providing you with our personalized services in the future.

Looking forward to welcome you back at the Ilbert Manor Mussoorie.

Thank you
Kind Regards
Ilbert Manor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ilbert Manor

Address: Duggal Villa Road, Library End, Mussoorie 248179, India
Location: India > Uttarakhand > Mussoorie
Amenities:
Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
Ranked #6 of 63 Hotels in Mussoorie
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ilbert Manor 4*
Number of rooms: 14
Official Description (provided by the hotel):
Ilbert Manor is a 180 year old unique heritage boutique hotel nestled amidst oak trees and semi wild forest. The Manor has been painstakingly restored over a period of seven years and offers 14 well appointed and elegant rooms. Each guest room has been named to reflect the original history capturing the nostalgia of the pioneers who discovered the magical hills of Mussoorie. Rudyard Kipling, General Frederick Young and Jim Corbett are a few such names. The Ilbert Manor team focuses to offer personalized services to its guests. ... more   less 
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