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“Great location but lack hospitality and facilities” 4 of 5 stars
Review of Fortune Resort Grace

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Fortune Resort Grace
4.0 of 5 Hotel   |   Library Bazaar, Gandhi Chowk, Mussoorie 248179, India   |  
Hotel amenities
Ranked #18 of 63 Hotels in Mussoorie
1 review
1 helpful vote 1 helpful vote
“Great location but lack hospitality and facilities”
4 of 5 stars Reviewed January 16, 2013 via mobile

Me , my wife and kids with one more cfamily stayed here for 4 days starting from 2 jan . Best part of the hotel was amazing location , yummy food , and a nice open terrace restaurant . But Hotel lacks in the offered services and facilities . There was no Spa and no garden . Hotel staff was also not that humble . Rest all was good , our stay was great .

  • Stayed January 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajiv Mohan C, General Manager at Fortune Resort Grace, responded to this review, January 17, 2013
Dear Sir,

We are delighted to know that you had a great stay at Fortune Resort Grace, Mussoorie . Your positive response regarding our product and food is inspiring for all of us.

At the same time,We would like to assure you of our commitment to address the issues raised by you.

Thank you once again for your recognition and we sincerely await the opportunity to welcome you once again.

Warm Regards,
Rajiv Chopra,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

187 reviews from our community

Traveler rating
    70
    63
    29
    8
    17
See reviews for
86
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14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • Russian first
  • Any
English first
India
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 9, 2013

This hotel is located right on the library end of the Mall. So this is one of the best location. Rooms are definitely very good, we stayed at a balcony room which also had a nice view from the balcony. the best part of this room is sipping a cup of piping hot coffee from the nice cosy balcony. The rooms are also adequately warm. washrooms are small but clean. They offered a lots of variety of indian as well as continental choices in their breakfast. I would best appreciate the service. So to sum up overall stay at this hotel was good one.

Room Tip: ask for the deluxe room with balcony.
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajiv Mohan C, General Manager at Fortune Resort Grace, responded to this review, January 11, 2013
Dear Guest,

We are delighted to know that you had a great experience while you stayed at Fortune Resort Grace, Mussoorie . Your positive response regarding our Product & Services is inspiring for all of us. Thank you once again for your recognition and we sincerely await the opportunity to welcome you once again.

Warm Regards,
Rajiv Chopra,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 3, 2013

Went for New Year with friends. Had a excellent time. The buffet spread was lavish and excellent service. The Terrace at the hotel is amazing overlooking the valley. Took the Balcony Room which had a amazing view. It was like standing in clouds in the Balcony and the rooms were cosy and comfortable. The staff was courteous and helpful. Most importantly they have a big room with sport activities like Air Hockey, Pool Table, etc which kept the Kids happy.

Looking forward to visiting again.

Room Tip: Rooms with Balcony are excellent. Specially 617 & 618 which are interconnected and with huge bal...
See more room tips
  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajiv Mohan C, General Manager at Fortune Resort Grace, responded to this review, January 5, 2013
Dear Guest,

We are delighted to know that you had a great experience while you stayed at Fortune Resort Grace, Mussoorie . Your positive response regarding our Product & Services is inspiring for all of us. Thank you once again for your recognition and we sincerely await the opportunity to welcome you once again.

Warm Regards,
Rajiv Chopra,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 30, 2012

the room was dirty and food was not up to itc standards and also the privacy in the rooms are not comfortable curtains shorts,remote control is tapped around in a 8000RS standard room.corners were molded, bathroom no hot water,cold water with less flow,(shivering with cold whole night along with my wife).fixture broken in bathroom risky not safe.lot of other things.............

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajiv Mohan C, General Manager at Fortune Resort Grace, responded to this review, January 11, 2013
Dear Guest,

We acknowledge your feedback & would like to assure you of our commitment to address the issues raised by you.

At the same time, We would like to apologies for all the inconviences.

We sincerely await the opportunity to welcome you once again.

Warm Regards,
Rajiv Chopra,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 28, 2012

The place is amazing, the location of the hotel is just perfect that you may surely love. The Play Zone is fun. Rooms of course worth the price. Overall loved the stay. The view from the balcony is mind blowing and I really enjoyed my morning coffee sitting in the balcony surrounded by nature. Staff hospitality - Again top of the class.

Room Tip: Valley View. Suits isnt that worth it.
See more room tips
  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Fortune Resort Grace, responded to this review, December 29, 2012
Dear Guest,

We are delighted to know that you had a great experience while you stayed at Fortune Resort Grace, Mussoorie . Your positive response regarding our Product & Services is inspiring for all of us. Thank you once again for your recognition and we sincerely await the opportunity to welcome you once again.

Warm Regards,
Rajiv Chopra,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 18, 2012

The Fortune Resort Grace is a amazing place with a fantastic view. I was given a valley view room which was cosy & comfortable. The breakfast spread was good and the taste of Indian & Chinese delcacies in the buffet was really good - a great chef!. I had continous meeting for a week and the location is just perfect for a private taxi to enter in this hotel after which all vehicles are banned to enter (when you have to take porters, cycle rikshaw's to transfer your goods or luggage).

The place/balcony adjacent to the resutaurant is the most beautiful place to be in.

The gym too is perfect for a workout.

Room Tip: Valley view rooms have the best surroundings.
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Fortune Resort Grace, responded to this review, December 29, 2012
Dear Guest,

We are delighted to know that you had a great experience while you stayed at Fortune Resort Grace, Mussoorie . Your positive response regarding our Product & Services is inspiring for all of us. Thank you once again for your recognition and we sincerely await the opportunity to welcome you once again.

Warm Regards,
Rajiv Chopra,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calcutta, West Bengal, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 26, 2012

I happened to visit Mussoorie from the 21st OCT to 24th OCT 2012 and I had booked a valley view room at Fortune Resort Grace. This is my first hand experience which I am sharing so that all other avid travelers may benefit.

Room - I would say that the valley view room where I stayed was excellent in every aspect be it size, comfort, privacy, etc. The view from the balcony is mind blowing and I really enjoyed my morning coffee sitting in the balcony surrounded by nature.

Staff hospitality - Again top of the class. The staff took great care of my needs and queries like where to visit, what to do, how to travel, etc

Food - The morning breakfast was really nice and the buffet was decent. The staff was very courteous.

Location - The location of Fortune Grace is the most amazing thing. It is a centrally located property with easy access to the Mall Road, Kulri Bazaar, Taxi and Pedal Rickshaw Stands, etc.

I found the resort to be perfect value for money and I would definitely recommend it to everyone who wishes to holiday in Mussoorie

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at Fortune Resort Grace, responded to this review, October 30, 2012
Dear Guest,

We are delighted to know that you had a great experience while you stayed at Fortune Resort Grace, Mussoorie . Your positive response regarding our Product & Services is inspiring for all of us. Thank you once again for your recognition and we sincerely await the opportunity to welcome you once again.

Warm Regards,
Rajiv Chopra,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fortune Resort Grace

Address: Library Bazaar, Gandhi Chowk, Mussoorie 248179, India
Location: India > Uttarakhand > Mussoorie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #18 of 63 Hotels in Mussoorie
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fortune Resort Grace 4*
Number of rooms: 74
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